听力原文：W: Excuse me, sir. Can you tell me what kind of a bill you have?M: Yes, it's a ninety-day bill for $ 6,750.00. It matures about two months from now. I didn't think we'd have to discount it, but I need the working capital right now. How do I discount

听力原文：W: Hello, Jack! Do you think you can give me a lift to the station? I must go there to pick my sister.

M: I'm terribly sorry, but I can't. I have to be at work by 8:30. I can call you a taxi, though.

What is the woman doing?

A．Asking for information.

B．Asking for an apology.

C．Asking for help.

D．Asking for a taxi.

听力原文：M: Can you work for me tomorrow from 1:30 P.m. to 5:00 P.m.? You see, I have a meeting and I need someone, to fill in hose hours for me.

W: I don't know if I can. I have an appointment tomorrow at 3:00 P.m. I really can't cancel it either. I can work about an hour for you, though, if that'll help.

Q: Why does the man want the woman to work for him?

(14)

A．He has to fill in for someone.

B．He has an appointment.

C．He has a meeting.

D．He doesn't give a reason.

What about the commission? ().

A、 Of course, I’d give you our lowest quotation

B、 I’m afraid you have to tell me how large your order is going to be

C、 It’s a general practice everywhere else

A、No, I can’t.

B、Yes, you’re right.

C、I don’t know either.

D、Sorry, I don’t know.

听力原文：M: Bank of China. May I help you?

W: Yes, please. I'd like to get some information about discounting a bill of exchange.

Q: What does the customer want to do.?

(17)

A．To withdraw some money.

B．To exchange some foreign currencies.

C．To discount some bills.

D．To cash some traveler's checks.

Nancy: Could you help me with my physics, please?

Cathy: ___________

A、No,no way.

B、No,I couldn't.

C、No,I can't.

D、Sorry I can't.I have to go to a meeting right now.

听力原文：W: Good morning, sir. What can I do for you?

M: Yes. I'd like to have a single room with a bath from the morning of September 7th to the morning of October 10th.

How long will the man stay in this hotel?

A．Just one month,

B．32 days.

C．33 days.

D．34 days.

听力原文：W: Hi, Sam, I hate to bother you but I wonder if I could have a word with you?

M: Sounds so serious. What's up?

W: Well, the landlord just informed me that he's going to increase our rent by two hundred. I'm wondering how you feel about it.

M: How do I feel about it? No way! In our tenancy agreement, it says he will have to give us a notice three months in advance if he wants to increase the rent.

W: Yeah, that's right! It's gotta be three months later. Well, I think he realizes his rental fee is below the market rate and he must be feeling a bit ripped off when he could be charging a couple hundred extra. What do you think Sam? Should we agree to the raise or find somewhere else?

M: Good question. I'm not sure either. The location we're at now is quite convenient. Close to the grocery and near the subway. It'll be hard to find another location like this one.

W: I wonder whether he'll allow room for negotiation. Perhaps a hundred dollars instead of two. Maybe he might be more willing to give a bit if we speak to him right way.

M: Well, he seems to be a nice guy to talk to. But what if he refuses? Would you go for two then?

W: Well, I guess I would, since it'll be hard to find such a convenient location. Besides, it's close to my school and I can sleep a little later in the mornings.

M: Ha! I figured that's what you'd be concerned about. Well, I have to give it some serious thought. I'm not sure I can afford to cough up an extra hundred a month just to make sure I can sleep in an extra 15 minutes.

W: Didn't you get your loan recently? That'll cover what you need. Besides, if you could just stop spending so much on cafeteria snacks you'd have lots of money to spare.

M: Yeah, but I'm thinking of getting a new laptop.

W: Well, I tell you, there aren't a lot of apartments that are cheaper, even with this new increase.

M: I know, so when does he want us to come back on this?

W: He told me to let him know this weekend.

M: Sure, by then I should be able to make up my mind.

(20)

A．Where they should move.

B．How to negotiate with the landlord.

C．How to fight the increase.

D．Whether to accept an increase in rent or move.

CLERK: Hello, Big City Electricity, how may I help you today

PETERS:__1__.

CLERK: May I have your account number

PETERS: Certainly, it’s 4392107.

CLERK: Thank you, is this Mr. Peters

PETERS: Yes, this is Mr. Peters.

CLERK: Thank you. What can I help you with

PETERS: ___2_.

CLERK: I’m sorry to hear that___2_.

PETERS: The bill is 300% higher than last month.

CLERK: Terribly sorry for that. Let me ask you a few questions and then I’ll see what I can do.

PETERS: OK, Thank you for your help.

CLERK: Of course, thank you for calling this to our attention. Now, how much do you usually pay for your electricity

PETERS: I usually pay about $50 a month.

CLERK: Thank you.___4_

PETERS: $200. I can’t understand why.

CLERK: Yes, Mr. Peters. Was your usage different in any way

PETERS: No, it was an average month.

CLERK: I’m sorry there certainly seems to be a mistake.

PETERS: Well, I’m happy you agree with me.

CLERK: I’ll contact a service representative. And what’s your phone number

PETERS: 408-533-0875

CLERK:___5_. We’ll do our best to change this as quickly as possible. PETERS: Thank you for your help in clearing this up.

A. I think I’ve been overcharged for the past month.

B. I’m terribly sorry about the mistake.

C. I’m calling concerning my electricity bill.

D. And how much did we charge on this bill

E. Why do you think we charged you too much

Excuse me, can you tell me where the nearest bus stop is?

I'm sorry, I have no idea. I().

A. don't know

B. am a stranger here

C. am not

-- I’m afraid I have a complaint to make. -- _____________

A、Sorry.

B、Can I help you?

C、What?

D、Tell me about it.