Your customer requires you to supply a configuration or proposal in xl format.  What tool is available？ （）A、IBM Standalone Solutions Configuration Tool （SSCT ）B、Server ProvenC、Configuration Options Guide （COG）D、xREF （System X reference）

题目

Your customer requires you to supply a configuration or proposal in xl format.  What tool is available？ （）

  • A、IBM Standalone Solutions Configuration Tool （SSCT ）
  • B、Server Proven
  • C、Configuration Options Guide （COG）
  • D、xREF （System X reference）
相似考题

1.We sell insurance cover your payment () will depend on the cover you require.A、feeB、fareC、charge

2.As you start writing, new ideas will naturally emerge, but always keep them focused on your targeted customer, so you won't go off the track of what your customer wants.

3.What does the first letter require Ms. Walter to do?A.Call the Customer Service Center B.Sent payment to the utilities firm C.Review two bills from last year D.Verify her account balance

4.Angry customers tend to aim their dissatisfaction and complaints at staff members. If this happens to you, you should remember that they are actually expressing their dissatisfaction about the company and not about you as an individual. But if you wish to be successful in any business, then you have to learn how to handle angry customers. Listed below are a few guidelines to help you develop your own personal strategy for dealing with angry customers:Never argue back. You must stay calm and aim to satisfy the customer even in the most difficult situations. It is only by agreeing with their view point and suggesting a possible solution that you will resolve the situation and send the customer away happy.Use your ears more than your mouth. Make sure you listen more than you speak. By listening carefully, you will be able to understand why the customer is complaining, so that satisfactory steps can be taken.Show that you care: Use every opportunity to express your apology and understanding. You have to show that you will do everything within your power to try and resolve the situation. This exhibition of your concern will win the customer over. There will be a significant change in their behavior.Control your anger and be patient. Learn to relax and calm yourself. Having patience with your customers and with yourself will go a long way in winning over hostile customers.The above guidelines are very useful in helping you successfully tackle all kinds of difficult situations in life. If you follow them, you are on your way to succeeding in your career.21. Whom do angry customers tend to aim their dissatisfaction and complaints at?A. Staff members.B. Company managers.C. Those who accompany them.22. When a customer shouts rudely at you, you should().A. arg1e back and protect yourselfB. keep quiet and leave the customer aloneC. keep calm and listen carefully to the customer23. The underlined sentence “Use your ears more than your mouth” means().A. Your mouth is not more important for you than your ears.B. You should listen more than you speak.C. You should talk more than you listen.24. When dealing with an angry customer, which is NOT the right attitude?A. Be concerned.B. Be patient.C. Be amused.25. Which of the following statements is true according to the passage?A. When the customers complain, you neednt listen carefully.B. You neednt say sorry to those angry customers.C. You should relax yourself and try to understand the angry customers.

更多“Your customer require”相关问题

  • 第1题：

    If you have not received__________ of your order within two business days, please contact our customer service center.

    A.confirmation
    B.resignation
    C.preparation
    D.expectation

    答案：A
    解析：
    解答此题的关键是快速把握整句的句意。没有收到和订购相关的确认信息时．联系顾客服务中心，分析句意可以得知空格处应为“订单确认书”。

  • 第2题：

    Which WebSphere Commerce features require scheduled jobs in order to function correctly？（）

    • A、Auctions
    • B、Customer Care
    • C、Payment
    • D、Returns
    • E、Search indexing

    正确答案:A,C,D

  • 第3题：

    Which two of these are ways that cisco capital helps partners?（）

    • A、counts as double toward quarterly sales goals
    • B、increases the customer capital budget
    • C、increases marginsanD cash flow
    • D、require customers to lease or buy new equipment when the lease expires
    • E、expands customer relationships

    正确答案:C,E

  • 第4题：

    A customer with p615， p630 and p650 pSeries servers installed and running AIX is considering Linux as an additional environment. Which Linux capabilities can the pSeries Sales Specialist present as choices that are available to enhance the existing systems？（）

    • A、Linux will be restricted to the p650 system， as it is not supported on the p630.
    • B、The customer can run Linux on all the existing systems with or without the presence of AIX.
    • C、Linux can run in LPARs on the existing systems but Linux will require the presence of AIX in at least one LPAR.
    • D、Linux can be installed on all existing systems but will require the AIX Linux Affinity libraries to boot the systems and run Linux.

    正确答案:B

  • 第5题：

    A customer asked a consultant to create the infrastructure for an application.  The application is designed to charge customers for conferencing services based on usage.  To determine if a Storage Area Network （SAN） is the best storage solution， which of the following questions is most appropriate？（）

    • A、Will the application require a database？
    • B、Which operating system does the application require？
    • C、Will the data need to be backed up in real time？
    • D、Does the application share data among the servers？

    正确答案:D

  • 第6题：

    You need to design an access control solution for customer information. Your solution must meet security requirements.What should you do？（）

    • A、Configure the Web site to require SSL connections. Configure the Web site to require client certificates. Enable and configure client certificate mapping on the Web site
    • B、Configure the Web site to require SSL connections. Disable anonymous access to the Web site.Assign the Allow – Read  permission to the customer user accounts for the folder that contains the Web site files
    • C、Configure the Web site to use only Microsoft .NET Passport authentication. Specify the den.corp.woodgrovebank.com domain as the default domain for .NET Passport authentication.Configure a custom local IPSec policy on the Web servers to require IPSec communications
    • D、Configure the Web site to use only Windows Integrated authentication. Configure a custom local IPSec policy on the Web servers to require IPSec communications. Configure the IPSec policy to use certificate-based authentication and encryption

    正确答案:A

  • 第7题：

    You need to design a method to encrypt confidential data. Your solution must address the concerns of the chief information officer. What should you do？（）

    • A、Encrypt customer information when it is stored and when it is being transmitted
    • B、Require encrypted connections to the public Web site， which is hosted on the Web server on the perimeter network
    • C、Encrypt all marketing information on file servers and client computers
    • D、Require encrypted connections to all file servers

    正确答案:A

  • 第8题：

    单选题
    Your vessel has been damaged and is taking on water，but you do not require immediate assistance. You would preface a message advising other vessels of your situation with（）.
    A

    Mayday-Mayday-Mayday

    B

    Pan-Pan (3 times)

    C

    Securite-Securite-Securite

    D

    SOS-SOS-SOS


    正确答案： D
    解析： 暂无解析

  • 第9题：

    单选题
    A customer wants to directly attach five servers to an IBM System Storage DS8100. They do not intend to use any SAN switches and would like the servers to have a redundant connection to the IBM DS8100. What is the minimum number of DS8000 host adapter cards that the customer will require（）
    A

    2

    B

    4

    C

    6

    D

    8


    正确答案： A
    解析： 暂无解析

  • 第10题：

    单选题
    You work as a database administrator for Supportcenter.cn. You suspect that in one of your applications the customer table is being accessed by some unauthorized users. Which option would you use to monitor the queries being executed on the customer table？（）
    A

    Monitor thealert.logfile

    B

    Enable server-side SQL tracing for user sessions

    C

    Enable fine-grained auditing for the customer table

    D

    Enable Fine-Grained Access Control （FGAC） for the customer table

    E

    Write a database trigger on the customer table on the SELECT event


    正确答案： C
    解析： 暂无解析

  • 第11题：

    单选题
    It is necessary to make a status inquiry ____ your customer before the execution of the order.
    A

    into   

    B

    about   

    C

    for   

    D

    after


    正确答案： A
    解析： 暂无解析

  • 第12题：

    单选题
    What does the first letter require Ms. Walter to do?
    A

    Call the Customer Service Center

    B

    Send payment to the utilities firm

    C

    Review two bills from last year

    D

    Verify her account balance


    正确答案： C
    解析：
    根据第2段第3句If by April 15…your residence可知信中要求Ms. Walter在4月15日之前缴纳费用，否则中断服务，故选B。

  • 第13题：

    A customer has ordered a rack， a p650， two p630s， and two p615s.  During a conversation on installation planning， the pSeries technical specialist recognizes that the customer expects the rack to arrive as one unit.  However， the specialist knows that the p650 will be racked， but the other systems will arrive separately.  In fact， the other systems are CSU （Customer Set Up）. Why should the specialist immediately inform the customer that additional racking is the customer’s responsibility？（）

    • A、Because additional systems would require more power receptacles
    • B、Because the customer may need to do additional facilities planning
    • C、Because the customer needs additional funding to cover the services
    • D、Because postponing the eventual discussion will likely lead to customer dissatisfaction

    正确答案:D

  • 第14题：

    翻译以下关于邮政储蓄业务员开户业务的有关对话。 ①Customer: I want to open an account. ②Clerk: Fixed or current? ③Customer: Current. ④Clerk: Your ID card, please.


    正确答案:①我想开个户 ②活期的还是定期的 ③活期的 ④请出示您的证件

  • 第15题：

    Companycom will be using the Virtual IO Server to share both FC and Ethernet adapters among multiple LPARs. The customer is using mostly web services in the LPARs. Which of the following should be considered?（）

    • A、Shared Ethernet Adapters and Virtual SCSI services require separate Virtual IO Servers.
    • B、Virtualized adapters require essentially the same Virtual IO Server resources regardless of adapter type.
    • C、Shared Ethernet Adapters require significantly more Virtual IO Server resources than Virtual SCSI services.
    • D、Virtual SCSI services require significantly more Virtual IO Server resources than Shared Ethernet Adapters.

    正确答案:C

  • 第16题：

    A customer has been working with your company to purchase an iDataPlex cluster. They have a configuration from IBM and are getting ready to place an order. Which should be done of the following？（）

    • A、A solution sizing questionnaire
    • B、Verify the customer has the proper racks
    • C、A Technical Delivery Assessment
    • D、Verify the customer has enough cooling in the computer room

    正确答案:C

  • 第17题：

    A customer wants to directly attach five servers to an IBM System Storage DS8100. They do not intend to use any SAN switches and would like the servers to have a redundant connection to the IBM DS8100. What is the minimum number of DS8000 host adapter cards that the customer will require（）

    • A、2
    • B、4
    • C、6
    • D、8

    正确答案:B

  • 第18题：

    You need to design security changes that provide maximum protection for customer data and courier assignments.What should you do？（）

    • A、Create a separate domain for courier authentication
    • B、Implement smart card authentication for business office users and couriers， upgrading client operating systems as needed. Modify the Web kiosks to require smart card presence for continued access
    • C、Modify the Default Domain Policy Group Policy object （GPO） so that couriers must use complex user account passwords. Require all couriers to change their passwords the next time they log on to the Web application
    • D、Use Encrypting File System （EFS） to encrypt all files that contain customer data

    正确答案:B

  • 第19题：

    单选题
    A customer asked a consultant to create the infrastructure for an application.  The application is designed to charge customers for conferencing services based on usage.  To determine if a Storage Area Network （SAN） is the best storage solution， which of the following questions is most appropriate？（）
    A

    Will the application require a database？

    B

    Which operating system does the application require？

    C

    Will the data need to be backed up in real time？

    D

    Does the application share data among the servers？


    正确答案： B
    解析： 暂无解析

  • 第20题：

    多选题
    When comparing CPE and provider-provisioned VPNs （PPVPN）， which two statements are true？（）
    A

    CPE VPN’s require dedicated VPN aware hardware at customer site， PPVPN does not.

    B

    PPVPN’s require dedicated VPN aware hardware at customer site， CPE VPN’s does not.

    C

    CPE VPN’s scale better than PPVPN’s as they do not require a per site configuration on the CPE

    D

    PPVPN’s scale better than CPE VPN’s as they do not require a per site configuration on the CPE


    正确答案： B,C
    解析： 暂无解析

  • 第21题：

    问答题
    Practice 1　　● Recently, your company has received a letter complaint concerning the delay of an order. As the manager of the Department of Customer Service, you are to handle this.　　● Write the letter to the customer:　　● explaining the reason for the delay,　　● apologizing for the delay,　　● offering some measures to make up for the delay.

    正确答案： 【参考范文】
    Dear Mr. Green,
    We have received your letter with respect to the delay of the order dated Oct.24, 2012, and on behalf of our company I would like to express our apologies to you.
    As a matter of fact, we have sent commodities on time in line with our contract. However, there was something wrong with the shipment. Owing to the bad weather, the shipment has been greatly postponed. At the moment, even though we took urgent measures to make up for the delay, the consequence was still unsatisfactory.
    Since being informed about the delay in delivery, we were quickly aware that this would give rise to great inconvenience and trouble for you, which would have a negative effect not only on the sales, but also on your customer relations and your company’s fame. As a result, our company is willing to take the responsibility and do all we can to make up your losses. In order to compensate for this order, our company offer 10% off the freight in delivery. Although we would endure a big loss, that would not be a problem with us. In addition, we will find some backups in case transportation fails again.
    All in all, we have paid our immediate attention to this matter and given promise that everything will return to normal. We hope this matter will not influence the cooperation between you and us.
    I do hope that you will accept our apologies.
    Yours sincerely,
    Will Smith
    解析： 暂无解析

  • 第22题：

    单选题
    A customer has been working with your company to purchase an iDataPlex cluster. They have a configuration from IBM and are getting ready to place an order. Which should be done of the following？（）
    A

    A solution sizing questionnaire

    B

    Verify the customer has the proper racks

    C

    A Technical Delivery Assessment

    D

    Verify the customer has enough cooling in the computer room


    正确答案： A
    解析： 暂无解析

  • 第23题：

    填空题
    翻译以下关于邮政储蓄业务员开户业务的有关对话。 ①Customer: I want to open an account. ②Clerk: Fixed or current? ③Customer: Current. ④Clerk: Your ID card, please.

    正确答案： ①我想开个户 ②活期的还是定期的 ③活期的 ④请出示您的证件
    解析： 暂无解析

  • 第24题：

    单选题
    In a sense, tennis and Taijiquan are similar in that they both require your full attention, and if done _____, take your mind off daily problems and preoccupations.
    A

    successfully

    B

    consecutively

    C

    conscientiously

    D

    compulsively


    正确答案： C
    解析：
    句意：从某种意义上来说，网球和太极拳有相似之处。因为它们都需要全神贯注。如果认真练习，能使大脑摆脱那些日常问题和烦恼。网球和太极拳都需全神贯注，因此在进行这两项运动时应该一丝不苟、注意力高度集中。conscientiously认真地，一丝不苟地符合题意。successfully成功地。consecutively连续地，连贯地。compulsively强制地，指通过施加压力等使某事进行下去。

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