A technician receives a new printer for repair and the work order states that when powered on theprinter makes a loud noise and will not print. Which of the following actions should the technician take? ()A、Install new drivers on the computer.B、Install a 

题目

A technician receives a new printer for repair and the work order states that when powered on theprinter makes a loud noise and will not print. Which of the following actions should the technician take? ()

  • A、Install new drivers on the computer.
  • B、Install a new ink cartridge.
  • C、Install a print head on the printer.
  • D、Remove the packing tape from the print head.

相似考题
更多“A technician receive”相关问题
  • 第1题:

    An administrator is setting up a network and would like to prevent users from having the ability toplug their PC into the network to receive an IP address.Which of the following addressing schemes should the technician use?()

    A.NAT

    B.Dynamic

    C.Subnetting

    D.Static


    参考答案:D

  • 第2题:

    A technician needs to manage a switch by using the management port on the back of the switch.Which of the following cables would the technician use?()

    • A、Straight
    • B、Console
    • C、Crossover
    • D、Loopback

    正确答案:B

  • 第3题:

    A technician plugs a USB device into the front panel of a desktop computer and nothing happens.The technician knows that plug-n-play is enabled. Which of the following BEST describes a possible cause to this issue?()

    • A、The technician plugged a USB 2.0 device into a USB 1.1 port.
    • B、The technician needs to reboot the computer for the device to work.
    • C、The technician plugged a USB 1.1 device into a USB 2.0 port.
    • D、The front panel connectors are not plugged into the motherboard.

    正确答案:D

  • 第4题:

    Which of the following safety procedures is the BEST when lifting heavy equipment onto a repairbench?()

    • A、The technician should always bend at the waist and lift with their arms.
    • B、The technician should seek assistance from an available customer.
    • C、The technician should always bend at the waist and lift with their back.
    • D、The technician should get assistance from another technician.

    正确答案:D

  • 第5题:

    Which of the following components could MOST likely cause Mike, a technician, to receive a ‘Nonsystem disk or disk error’ after POST?()

    • A、Bad memory
    • B、Video card
    • C、Faulty chipset
    • D、FDD

    正确答案:D

  • 第6题:

    A technician is renaming files on a PC from a command prompt and is currently in the root of driveC: Which of the following commands should the technician use to move to a different directory? ()

    • A、CD
    • B、DIR
    • C、MD
    • D、RD

    正确答案:A

  • 第7题:

    A technician needs to find an end of a network cable drop. Which of the following tools would the technician use?()

    • A、Cable tester
    • B、Multimeter
    • C、Toner probe
    • D、Loopback plug

    正确答案:C

  • 第8题:

    A customer calls in, talking constantly without allowing time for the technician to answer or ask questions. The technician decides to place the customer on hold to work on another issue and misses what the customer’s problem was. When the customer is finished explaining the issue, the technician asks the customer to summarize the problem again, which angers the customer. How could the technician have better handled the situation to avoid such a confrontation?()

    • A、The technician should have asked the customer to slow down and allow for a response to a few of the matters brought up in discussion.
    • B、The technician should have allowed the customer to finish completely, and then return to the customer’s first point to build a structured discussion.
    • C、The technician should have transferred the call to a supervisor, as the supervisor is better trained to handle such customers.
    • D、The technician should have only asked closed-ended questions so the customer could not elaborate on the issues and the technician could troubleshoot the issue.

    正确答案:B

  • 第9题:

    The technician notices that one of the wires in a CAT5 cable is cut in half. Which of the followingconnectivity issues did the technician discover?()

    • A、Open pairs
    • B、Attenuation
    • C、Crosstalk
    • D、Interference

    正确答案:A

  • 第10题:

    单选题
    A technician plugs a USB device into the front panel of a desktop computer and nothing happens.The technician knows that plug-n-play is enabled. Which of the following BEST describes a possible cause to this issue?()
    A

    The technician plugged a USB 2.0 device into a USB 1.1 port.

    B

    The technician needs to reboot the computer for the device to work.

    C

    The technician plugged a USB 1.1 device into a USB 2.0 port.

    D

    The front panel connectors are not plugged into the motherboard.


    正确答案: D
    解析: 暂无解析

  • 第11题:

    单选题
    Which of the following safety procedures is the BEST when lifting heavy equipment onto a repairbench?()
    A

    The technician should always bend at the waist and lift with their arms.

    B

    The technician should seek assistance from an available customer.

    C

    The technician should always bend at the waist and lift with their back.

    D

    The technician should get assistance from another technician.


    正确答案: D
    解析: 暂无解析

  • 第12题:

    单选题
    An administrator is setting up a network and would like to prevent users from having the ability to plug their PC into the network to receive an IP address. Which of the following addressing schemes should the technician use?()
    A

    NAT

    B

    Dynamic

    C

    Subnetting

    D

    Static


    正确答案: D
    解析: 暂无解析

  • 第13题:

    收到;接受;选择(  )。
    A.receive;accept;choice
    B.receive;choice;accept
    C.accept:receive;choice
    D.accept;choice;receive


    答案:A
    解析:

  • 第14题:

    Which three flow-control port states lead to enabled link flow control? ()

    • A、 Receive port: Enabled, Transmit port: Enabled
    • B、 Receive port: Enabled, Transmit port: Desired
    • C、 Receive port: Enabled, Transmit port: Disabled
    • D、 Receive port: Disabled, Transmit port: Desired
    • E、 Receive port: Desired, Transmit port: Desired

    正确答案:A,B,E

  • 第15题:

    接待来船办理业务的人员。()

    • A、Receive the PSC inspector who wants to see our captain.
    • B、Receive the visitors who come on board to look around the ship.
    • C、Receive the persons who come on board to do their business.
    • D、Receive the ship chandler who wants to come to our ship.

    正确答案:C

  • 第16题:

    A technician purchases a new 120 GB IDE hard disk to use in an old server as a swap drive. After adding the drive to the server, the technician discovers that the operating system does not detect the drive.   After rebooting the server, the technician notices the drive is missing from POST and comes to the conclusion that the BIOS needs to be updated. The technician downloads the latest version of the BIOS update from the manufacturer website.   Which action should the technician take next?()

    • A、 backup the BIOS configuration to use later
    • B、 install the BIOS update from a command prompt
    • C、 create a bootable floppy and copy the BIOS update tools to the floppy
    • D、 read the manufacturer’s guidelines and recommendations on installing the update

    正确答案:D

  • 第17题:

    A technician installed a new application on a Windows XP desktop. When the technician tries to launch the application it crashes. Which of the following can the technician use to troubleshoot the application?()

    • A、System logs
    • B、Security logs
    • C、Application logs
    • D、Application installation logs

    正确答案:C

  • 第18题:

    A technician installed a new application on a Windows XP desktop. After the application wasinstalled, the technician rebooted the desktop and received a bluescreen error. Which of thefollowing steps should the technician perform?() (Select TWO).

    • A、Boot into Safe Mode
    • B、Replace the motherboard
    • C、Uninstall the application
    • D、Replace the hard drive
    • E、Install more RAM

    正确答案:A,C

  • 第19题:

    The customer has a dedicated ink jet fax machine that is used to send and receive faxes only from the corporate office. The user complains of streaks on the received faxes while the internal self-prints are fine. Which of the following should a technician recommend?()

    • A、Clean the scanner glass on the distant machine.
    • B、Clean the scanner glass on the local machine.
    • C、Clean the printer head on the local machine.
    • D、Call the telephone company to increase the line signal level.

    正确答案:A

  • 第20题:

    A technician is troubleshooting a lack of Internet connectivity affecting their entire office. The technician suspects the issue is with their Internet Service Provider failing to provide service.Which of the following command line tools should the technician use to BEST test this theory?()

    • A、tracert
    • B、ipconfig
    • C、netstat
    • D、nslookup

    正确答案:A

  • 第21题:

    多选题
    A technician installed a new application on a Windows XP desktop. After the application wasinstalled, the technician rebooted the desktop and received a bluescreen error. Which of thefollowing steps should the technician perform?() (Select TWO).
    A

    Boot into Safe Mode

    B

    Replace the motherboard

    C

    Uninstall the application

    D

    Replace the hard drive

    E

    Install more RAM


    正确答案: A,C
    解析: 暂无解析

  • 第22题:

    单选题
    A user is present when a technician is troubleshooting their workstation. They insist on showing the technician, step by step, what occurred. How should the technician deal with this situation? ()
    A

    Allow the user to demonstrate expertise.

    B

    Do not argue; empathize with the user, and offer to help.

    C

    Ask the user to watch as the technician diagnoses and corrects the problem.

    D

    Document each of the steps to replicate at a later time.


    正确答案: C
    解析: 暂无解析

  • 第23题:

    单选题
    After a technician installs a video card, which of the following should the technician configure NEXT?()
    A

    Resolution

    B

    Colors

    C

    Dots per inch

    D

    Refresh rate


    正确答案: C
    解析: 暂无解析