A technician is trying to install a previous-generation expansion card into their new laptop.However, the card refuses to fit into the expansion slot. Which of the following is MOST likely the reason?（）A、The card needs to have the compatibility jumpers se

题目

A technician is trying to install a previous-generation expansion card into their new laptop.However, the card refuses to fit into the expansion slot. Which of the following is MOST likely the reason?（）

  • A、The card needs to have the compatibility jumpers set before it can be installed into the system.
  • B、The card is a PCI Express card and the laptop supports pcmica.
  • C、The expansion slot needs to be enabled in the blos first.
  • D、The card is a PCMCIA card and the laptop supports PCI Express cards.
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2.A user is trying to connect their new desktop to the network but is unable to get an IP address.The technician tests the cable and finds that there are too many open pairs.Which of the following wiring standards needs to be used in the replacement cable?（）A. 568BB.CrossoverC. 569-AD. 607-A

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4.Bob, a support technician, is trying to locate a particular registry key using REGEDIT.EXE, on aWindows 2000 PC. Which of the following is the BEST method of doing this?()A. Use the import function from the File menu.B. Use the find function in the Edit menu.C. Use the display binary data function in the View menu.D. Navigate through the registry sub-trees.

更多“A technician is trying to instal”相关问题

  • 第1题：

    A technician needs to manage a switch by using the management port on the back of the switch.Which of the following cables would the technician use?（）

    • A、Straight
    • B、Console
    • C、Crossover
    • D、Loopback

    正确答案:B

  • 第2题：

    A technician plugs a USB device into the front panel of a desktop computer and nothing happens.The technician knows that plug-n-play is enabled. Which of the following BEST describes a possible cause to this issue?（）

    • A、The technician plugged a USB 2.0 device into a USB 1.1 port.
    • B、The technician needs to reboot the computer for the device to work.
    • C、The technician plugged a USB 1.1 device into a USB 2.0 port.
    • D、The front panel connectors are not plugged into the motherboard.

    正确答案:D

  • 第3题：

    Which of the following safety procedures is the BEST when lifting heavy equipment onto a repairbench?（）

    • A、The technician should always bend at the waist and lift with their arms.
    • B、The technician should seek assistance from an available customer.
    • C、The technician should always bend at the waist and lift with their back.
    • D、The technician should get assistance from another technician.

    正确答案:D

  • 第4题：

    A technician installed a new application on a Windows XP desktop. When the technician tries to launch the application it crashes. Which of the following can the technician use to troubleshoot the application?（）

    • A、System logs
    • B、Security logs
    • C、Application logs
    • D、Application installation logs

    正确答案:C

  • 第5题：

    A technician notices a machine’s performance has degraded. The machine has constant errorswhen trying to read data from the drive. Which of the following should be used to repair the disk errors?（）

    • A、DEFRAG
    • B、MSCONFIG
    • C、EDIT
    • D、CHKDSK

    正确答案:D

  • 第6题：

    A customer calls in, talking constantly without allowing time for the technician to answer or ask questions. The technician decides to place the customer on hold to work on another issue and misses what the customer’s problem was. When the customer is finished explaining the issue, the technician asks the customer to summarize the problem again, which angers the customer. How could the technician have better handled the situation to avoid such a confrontation?（）

    • A、The technician should have asked the customer to slow down and allow for a response to a few of the matters brought up in discussion.
    • B、The technician should have allowed the customer to finish completely, and then return to the customer’s first point to build a structured discussion.
    • C、The technician should have transferred the call to a supervisor, as the supervisor is better trained to handle such customers.
    • D、The technician should have only asked closed-ended questions so the customer could not elaborate on the issues and the technician could troubleshoot the issue.

    正确答案:B

  • 第7题：

    A technician is troubleshooting a lack of Internet connectivity affecting their entire office. The technician suspects the issue is with their Internet Service Provider failing to provide service.Which of the following command line tools should the technician use to BEST test this theory？（）

    • A、tracert
    • B、ipconfig
    • C、netstat
    • D、nslookup

    正确答案:A

  • 第8题：

    A technician is trying to retrieve a screw that fell inside a case and is just out of reach. Which of the following is the BEST procedure to retrieve the screw?（）

    • A、Turn the case upside down, shake gently and let the screw fall out.
    • B、Use a shop vacuum to retrieve the screw.
    • C、Use the hardware abstraction layer (HAL).
    • D、Use an extension magnet.

    正确答案:D

  • 第9题：

    单选题
    A user is present when a technician is troubleshooting their workstation. They insist on showing the technician, step by step, what occurred. How should the technician deal with this situation? （）
    A

    Allow the user to demonstrate expertise.

    B

    Do not argue; empathize with the user, and offer to help.

    C

    Ask the user to watch as the technician diagnoses and corrects the problem.

    D

    Document each of the steps to replicate at a later time.


    正确答案： C
    解析： 暂无解析

  • 第10题：

    单选题
    After a technician installs a video card, which of the following should the technician configure NEXT?（）
    A

    Resolution

    B

    Colors

    C

    Dots per inch

    D

    Refresh rate


    正确答案： C
    解析： 暂无解析

  • 第11题：

    单选题
    Bob, a support technician, is trying to locate a particular registry key using REGEDIT.EXE, on aWindows 2000 PC. Which of the following is the BEST method of doing this?（）
    A

    Use the import function from the File menu.

    B

    Use the find function in the Edit menu.

    C

    Use the display binary data function in the View menu.

    D

    Navigate through the registry sub-trees.


    正确答案： C
    解析： 暂无解析

  • 第12题：

    单选题
    A technician is trying to load a device driver directly from the manufacturer’s CD for a PCI NIC. The operating system is Windows Vista. Windows refuses to accept the driver. Which of the following is the MOST likely cause of this problem?（）
    A

    The driver CD is for Windows XP only.

    B

    The technician needs to initialize the NIC first within Device Manager before installing a driver.

    C

    The driver on the CD is not digitally signed.

    D

    The driver is corrupt.


    正确答案： C
    解析： 暂无解析

  • 第13题：

    A user is trying to connect their new desktop to the network but is unable to get an IP address. The technician tests the cable and finds that there are too many open pairs. Which of the following wiring standards needs to be used in the replacement cable?（）

    • A、568B
    • B、Crossover
    • C、569-A
    • D、607-A

    正确答案:A

  • 第14题：

    Which of the following reasons indicate why it is important to have the user demonstrate the task they are trying to perform?（）

    • A、To help the technician learn how to perform the task 
    • B、To determine if the user is performing the task properly 
    • C、To determine if the user is authorized to perform the task 
    • D、To help the technician determine if there is a better way to perform the task in question 

    正确答案:B

  • 第15题：

    A user states that they are trying to project their laptop to a screen for a presentation. They have plugged the projector cable into their laptop, and turned the projector on, but no signal is found. Which of the following should the technician perform FIRST?（）

    • A、Ensure the projector is receiving power
    • B、Verify the laptop is not running on battery
    • C、Toggle the function key for displays
    • D、Replace the projector cable with another

    正确答案:C

  • 第16题：

    A technician is trying to connect from a home computer to their office computer, but cannotconnect via Remote Desktop. Which of the following ports needs to be open for RDP traffic to be allowed?（）

    • A、21
    • B、80
    • C、443
    • D、3389

    正确答案:D

  • 第17题：

    A user reports that when trying to print a document nothing comes out of the printer and states that the only printer in the printer dialog box is ’Microsoft Office Document Image Writer.’ The technician should understand that the problem is that the printer： （）

    • A、has not been installed on the user’s computer.
    • B、is not turned on.
    • C、driver is corrupt.
    • D、cable is unplugged.

    正确答案:A

  • 第18题：

    An administrator is trying to isolate the location of a persistent connectivity problem caused by a faulty NIC. Which of the following diagrams would assist the technician in finding the machine that is causing the problem?（）

    • A、Physical and logical network
    • B、Physical network
    • C、Logical network
    • D、DHCP tables and DNS records

    正确答案:A

  • 第19题：

    A technician is trying to load a device driver directly from the manufacturer’s CD for a PCI NIC. The operating system is Windows Vista. Windows refuses to accept the driver. Which of the following is the MOST likely cause of this problem?（）

    • A、The driver CD is for Windows XP only.
    • B、The technician needs to initialize the NIC first within Device Manager before installing a driver.
    • C、The driver on the CD is not digitally signed.
    • D、The driver is corrupt.

    正确答案:A

  • 第20题：

    单选题
    A technician plugs a USB device into the front panel of a desktop computer and nothing happens.The technician knows that plug-n-play is enabled. Which of the following BEST describes a possible cause to this issue?（）
    A

    The technician plugged a USB 2.0 device into a USB 1.1 port.

    B

    The technician needs to reboot the computer for the device to work.

    C

    The technician plugged a USB 1.1 device into a USB 2.0 port.

    D

    The front panel connectors are not plugged into the motherboard.


    正确答案： D
    解析： 暂无解析

  • 第21题：

    单选题
    Which of the following safety procedures is the BEST when lifting heavy equipment onto a repairbench?（）
    A

    The technician should always bend at the waist and lift with their arms.

    B

    The technician should seek assistance from an available customer.

    C

    The technician should always bend at the waist and lift with their back.

    D

    The technician should get assistance from another technician.


    正确答案： D
    解析： 暂无解析

  • 第22题：

    单选题
    Which of the following reasons indicate why it is important to have the user demonstrate the task they are trying to perform?（）
    A

    To help the technician learn how to perform the task 

    B

    To determine if the user is performing the task properly 

    C

    To determine if the user is authorized to perform the task 

    D

    To help the technician determine if there is a better way to perform the task in question 


    正确答案： D
    解析： 暂无解析

  • 第23题：

    单选题
    A technician is trying to install a previous-generation expansion card into their new laptop.However, the card refuses to fit into the expansion slot. Which of the following is MOST likely the reason?（）
    A

    The card needs to have the compatibility jumpers set before it can be installed into the system.

    B

    The card is a PCI Express card and the laptop supports pcmica.

    C

    The expansion slot needs to be enabled in the blos first.

    D

    The card is a PCMCIA card and the laptop supports PCI Express cards.


    正确答案： D
    解析： 暂无解析

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