A technician is attempting to configure Windows XP Media Center on a desktop from a CD. The message that comes up on the screen says ‘Missing NTLDR press any key to reboot’. Which of the following should the technician do NEXT?（）A、Replace the video card

题目

A technician is attempting to configure Windows XP Media Center on a desktop from a CD. The message that comes up on the screen says ‘Missing NTLDR press any key to reboot’. Which of the following should the technician do NEXT?（）

  • A、Replace the video card with a compatible one.
  • B、Check the Windows XP Hardware Compatibility List.
  • C、Verify the boot order in the BIOS.
  • D、Install Windows XP RC2 first, then upgrade to Windows XP Media Center.
相似考题

1.An error can be caused by attempting to divide by 0．A．InterruptB．DefaunC．UnderflowD．Overflow

2.A technician plugs a USB device into the front panel of a desktop computer and nothing happens.The technician knows that plug-n-play is enabled. Which of the following BEST describes a possible cause to this issue?（）A、The technician plugged a USB 2.0 device into a USB 1.1 port.B、The technician needs to reboot the computer for the device to work.C、The technician plugged a USB 1.1 device into a USB 2.0 port.D、The front panel connectors are not plugged into the motherboard.

3.A user is present when a technician is troubleshooting their workstation. They insist on showing the technician, step by step, what occurred. How should the technician deal with this situation? （）A、Allow the user to demonstrate expertise.B、Do not argue; empathize with the user, and offer to help.C、Ask the user to watch as the technician diagnoses and corrects the problem.D、Document each of the steps to replicate at a later time.

4.A technician needs to manage a switch by using the management port on the back of the switch.Which of the following cables would the technician use?（）A、StraightB、ConsoleC、CrossoverD、Loopback

更多“A technician is attempting to c”相关问题

  • 第1题：

    Which of the following safety procedures is the BEST when lifting heavy equipment onto a repairbench?（）

    • A、The technician should always bend at the waist and lift with their arms.
    • B、The technician should seek assistance from an available customer.
    • C、The technician should always bend at the waist and lift with their back.
    • D、The technician should get assistance from another technician.

    正确答案:D

  • 第2题：

    A user is attempting to access a website but is getting a ‘Page cannot be displayed’ error. The technician checks the IP address of the computer and sees that it has been assigned 169.254.10.70. Which of the following is the MOST likely cause?（）

    • A、The device is located behind a firewall.
    • B、The network card is disabled.
    • C、The device is not configured for DHCP.
    • D、The device cannot locate a DHCP server.

    正确答案:D

  • 第3题：

    A technician installed a new application on a Windows XP desktop. After the application wasinstalled, the technician rebooted the desktop and received a bluescreen error. Which of thefollowing steps should the technician perform?（） (Select TWO).

    • A、Boot into Safe Mode
    • B、Replace the motherboard
    • C、Uninstall the application
    • D、Replace the hard drive
    • E、Install more RAM

    正确答案:A,C

  • 第4题：

    A technician is attempting to determine whether a CAT5 patch cord is a straight-through or acrossover. Which of the following is the BEST to use to determine the cord type?（）

    • A、Cable tester
    • B、Loopback cable
    • C、Multimeter
    • D、Extension magnet

    正确答案:A

  • 第5题：

    A customer calls in, talking constantly without allowing time for the technician to answer or ask questions. The technician decides to place the customer on hold to work on another issue and misses what the customer’s problem was. When the customer is finished explaining the issue, the technician asks the customer to summarize the problem again, which angers the customer. How could the technician have better handled the situation to avoid such a confrontation?（）

    • A、The technician should have asked the customer to slow down and allow for a response to a few of the matters brought up in discussion.
    • B、The technician should have allowed the customer to finish completely, and then return to the customer’s first point to build a structured discussion.
    • C、The technician should have transferred the call to a supervisor, as the supervisor is better trained to handle such customers.
    • D、The technician should have only asked closed-ended questions so the customer could not elaborate on the issues and the technician could troubleshoot the issue.

    正确答案:B

  • 第6题：

    A laser printer has a vertically repetitive print defect. Before attempting to repair the printer，a technician should determine：（）

    • A、the distance between the spots.
    • B、which paper tray was used to print the document.
    • C、which driver was used to print the document.
    • D、which application was used to print the document.

    正确答案:A

  • 第7题：

    单选题
    A technician plugs a USB device into the front panel of a desktop computer and nothing happens.The technician knows that plug-n-play is enabled. Which of the following BEST describes a possible cause to this issue?（）
    A

    The technician plugged a USB 2.0 device into a USB 1.1 port.

    B

    The technician needs to reboot the computer for the device to work.

    C

    The technician plugged a USB 1.1 device into a USB 2.0 port.

    D

    The front panel connectors are not plugged into the motherboard.


    正确答案： D
    解析： 暂无解析

  • 第8题：

    多选题
    A technician is attempting to get into the BIOS and they are being prompted for a password. Which of the following can clear the BIOS password？（）
    A

    Pull the CMOS battery.

    B

    Pull the 20/24 pin connector from the main board.

    C

    Short the reset circuit near the RAM.

    D

    Use the appropriate jumper on main board.

    E

    Use the reset button on the front panel.


    正确答案： A,D
    解析： 暂无解析

  • 第9题：

    单选题
    Which of the following safety procedures is the BEST when lifting heavy equipment onto a repairbench?（）
    A

    The technician should always bend at the waist and lift with their arms.

    B

    The technician should seek assistance from an available customer.

    C

    The technician should always bend at the waist and lift with their back.

    D

    The technician should get assistance from another technician.


    正确答案： D
    解析： 暂无解析

  • 第10题：

    单选题
    A technician is attempting to remove a number of viruses from an infected system. The antivirus software in use is fully updated and has detected the viruses. However, a message stating that the file is in use appears when the technician tries to quarantine or delete the infected files. Which of the following can be done to resolve this issue?（）
    A

    Change the permissions on the file.

    B

    End the running process.

    C

    Run the antivirus scan again.

    D

    Use the command line to delete the file.


    正确答案： B
    解析： 暂无解析

  • 第11题：

    单选题
    An uninstalled program is still attempting to load when Windows starts. Which of the following options can the technician suggest to stop this unwanted program from loading?（）
    A

    Services

    B

    Add or Remove Programs

    C

    System Configuration Utility

    D

    System File Checker


    正确答案： A
    解析： 暂无解析

  • 第12题：

    单选题
    A customer calls in, talking constantly without allowing time for the technician to answer or ask questions. The technician decides to place the customer on hold to work on another issue and misses what the customer’s problem was. When the customer is finished explaining the issue, the technician asks the customer to summarize the problem again, which angers the customer. How could the technician have better handled the situation to avoid such a confrontation?（）
    A

    The technician should have asked the customer to slow down and allow for a response to a few of the matters brought up in discussion.

    B

    The technician should have allowed the customer to finish completely, and then return to the customer’s first point to build a structured discussion.

    C

    The technician should have transferred the call to a supervisor, as the supervisor is better trained to handle such customers.

    D

    The technician should have only asked closed-ended questions so the customer could not elaborate on the issues and the technician could troubleshoot the issue.


    正确答案： C
    解析： 暂无解析

  • 第13题：

    A technician installed a new application on a Windows XP desktop. When the technician tries to launch the application it crashes. Which of the following can the technician use to troubleshoot the application?（）

    • A、System logs
    • B、Security logs
    • C、Application logs
    • D、Application installation logs

    正确答案:C

  • 第14题：

    A technician is attempting to remove a number of viruses from an infected system. The antivirus software in use is fully updated and has detected the viruses. However, a message stating that the file is in use appears when the technician tries to quarantine or delete the infected files. Which of the following can be done to resolve this issue?（）

    • A、Change the permissions on the file.
    • B、End the running process.
    • C、Run the antivirus scan again.
    • D、Use the command line to delete the file.

    正确答案:B

  • 第15题：

    A technician needs to find an end of a network cable drop. Which of the following tools would the technician use?（）

    • A、Cable tester
    • B、Multimeter
    • C、Toner probe
    • D、Loopback plug

    正确答案:C

  • 第16题：

    A server technician has been attempting to install an operating system on the company test server for several days. The technician has experienced error messages at several points of theinstallation and the system has frozen during various parts of the boot process. The technician has replaced the power supply， graphics card and installation disk with known good components.Which of the following could be causing these issues？（）

    • A、Storage driver not loaded
    • B、Fragmented hard drive
    • C、Damaged or faulty NIC chipset
    • D、Damaged or faulty system board
    • E、Memory incompatible with the processor
    • F、Missing voltage regulator

    正确答案:D,E

  • 第17题：

    A technician is troubleshooting a lack of Internet connectivity affecting their entire office. The technician suspects the issue is with their Internet Service Provider failing to provide service.Which of the following command line tools should the technician use to BEST test this theory？（）

    • A、tracert
    • B、ipconfig
    • C、netstat
    • D、nslookup

    正确答案:A

  • 第18题：

    多选题
    A technician installed a new application on a Windows XP desktop. After the application wasinstalled, the technician rebooted the desktop and received a bluescreen error. Which of thefollowing steps should the technician perform?（） (Select TWO).
    A

    Boot into Safe Mode

    B

    Replace the motherboard

    C

    Uninstall the application

    D

    Replace the hard drive

    E

    Install more RAM


    正确答案： A,C
    解析： 暂无解析

  • 第19题：

    单选题
    A user is present when a technician is troubleshooting their workstation. They insist on showing the technician, step by step, what occurred. How should the technician deal with this situation? （）
    A

    Allow the user to demonstrate expertise.

    B

    Do not argue; empathize with the user, and offer to help.

    C

    Ask the user to watch as the technician diagnoses and corrects the problem.

    D

    Document each of the steps to replicate at a later time.


    正确答案： C
    解析： 暂无解析

  • 第20题：

    单选题
    A technician is attempting to use a command line prompt to continuously ping a remote server to check availability and reliability of the connection. Which of the following provides the ping command needed to continuously ping the system?（）
    A

    ping -a

    B

    ping -f

    C

    ping -r

    D

    ping -t


    正确答案： B
    解析： 暂无解析

  • 第21题：

    单选题
    After a technician installs a video card, which of the following should the technician configure NEXT?（）
    A

    Resolution

    B

    Colors

    C

    Dots per inch

    D

    Refresh rate


    正确答案： C
    解析： 暂无解析

  • 第22题：

    单选题
    A laser printer has a vertically repetitive print defect. Before attempting to repair the printer，a technician should determine：（）
    A

    the distance between the spots.

    B

    which paper tray was used to print the document.

    C

    which driver was used to print the document.

    D

    which application was used to print the document.


    正确答案： A
    解析： 暂无解析

  • 第23题：

    单选题
    A user is attempting to access a website but is getting a ‘Page cannot be displayed’ error. The technician checks the IP address of the computer and sees that it has been assigned 169.254.10.70. Which of the following is the MOST likely cause?（）
    A

    The device is located behind a firewall.

    B

    The network card is disabled.

    C

    The device is not configured for DHCP.

    D

    The device cannot locate a DHCP server.


    正确答案： B
    解析： 暂无解析

  • 第24题：

    多选题
    A server technician has been attempting to install an operating system on the company test server for several days. The technician has experienced error messages at several points of theinstallation and the system has frozen during various parts of the boot process. The technician has replaced the power supply， graphics card and installation disk with known good components.Which of the following could be causing these issues？（）
    A

    Storage driver not loaded

    B

    Fragmented hard drive

    C

    Damaged or faulty NIC chipset

    D

    Damaged or faulty system board

    E

    Memory incompatible with the processor

    F

    Missing voltage regulator


    正确答案： C,E
    解析： 暂无解析

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