A support technician wants to help a user, in a different city, navigate a new software program. Which of the following will allow the user and technician to view and control the Windows XP PC desktop simultaneously?（）A、Terminal ServicesB、Remote Assistan

题目

A support technician wants to help a user, in a different city, navigate a new software program. Which of the following will allow the user and technician to view and control the Windows XP PC desktop simultaneously?（）

  • A、Terminal Services
  • B、Remote Assistance
  • C、Routing and Remote Access Service
  • D、Remote Desktop
相似考题

1.A technician replaces a computer’s NIC with a wireless card. The user wants to save the NIC.Which of the following should the technician use to preserve the NIC? ()A. ESD matB. ESD wrist strapC. Sealable plastic bagD. Anti-static bag

2.A technician wants to use an existing DHCP server for three additional VLANs. Which of the following features needs to be configured to allow for this addition?()A. DHCP serverB. Proxy serverC. RepeaterD. DHCP relay

3.A technician wants to compare a new server performance over a period of time. Which of the following should the technician do FIRST?()A. Monitor processor performance logsB. Constantly check the task managerC. Use performance server logsD. Establish a baseline for the server

4.A network technician wants to use a packet analyzer to troubleshoot a reported problem with auser‘s workstation with IP address 192.168.1.45. To identify the workstation‘s packets thetechnician wants to use the workstation‘s MAC address.Which of the following protocols would provide the needed information?（）A.DHCPB.ARPC.DNSD.PING

更多“A support technician wants to h”相关问题

  • 第1题：

    A technician needs to install an additional PCI NIC without powering down the server. Which of the following BEST describes the technology the board must support？（）

    • A、 Hot install
    • B、 Hot add
    • C、 Plug and play
    • D、 Hot plug

    正确答案:D

  • 第2题：

    A technician replaces a computer’s NIC with a wireless card. The user wants to save the NIC.Which of the following should the technician use to preserve the NIC? （）

    • A、ESD mat
    • B、ESD wrist strap
    • C、Sealable plastic bag
    • D、Anti-static bag

    正确答案:D

  • 第3题：

    A network technician wants to use a packet analyzer to troubleshoot a reported problem with a user's workstation with IP address 192.168.1.45. To identify the workstation's packets the technician wants to use the workstation's MAC address. Which of the following protocols would provide the needed information?（）

    • A、DHCP
    • B、ARP
    • C、DNS
    • D、PING

    正确答案:B

  • 第4题：

    A technician wants to use an existing DHCP server for three additional VLANs. Which of the following features needs to be configured to allow for this addition?（）

    • A、DHCP server
    • B、Proxy server
    • C、Repeater
    • D、DHCP relay

    正确答案:D

  • 第5题：

    A technician has had several support requests for one PC. The technician has reseated the PCIcards and replaced the hard drive in the PC located in a school cafeteria kitchen. PCs located in the business office or the classrooms have not had this issue. Which of the following is MOST likely causing this PC’s issue?（）

    • A、Faulty RAM
    • B、240 volt Kitchen outlets
    • C、Power Brownouts
    • D、Excessive Heat

    正确答案:D

  • 第6题：

    A company wants all IM chat via the internet to stop. A technician blocks IRC traffic with a traffic shaping device， yet IM chat remains useable. Which of the following should a technician do next？（）

    • A、Block both IRC and ICMP
    • B、Utilize SNMP to identify IM users
    • C、Contact the IM carrier to request the IM account be disabled
    • D、Change the shaping setting to allow minimal traffic to reduce port hopping

    正确答案:D

  • 第7题：

    A technician deploys a computer in a public library and wants to give the ability for a user without an account to use the computer with limited permission. Which of the following accounts would the technician setup？（）

    • A、 Guest user account
    • B、 Limited user account
    • C、 Power user account
    • D、 Administrator user account

    正确答案:A

  • 第8题：

    A user is receiving an error about not having enough virtual memory. A technician wants to manually set the amount of available virtual memory for the computer. At a MINIMUM， the technician should set the virtual memory to be which of the following？（）

    • A、0.5 times the amount of physical memory
    • B、1.5 times the amount of physical memory
    • C、2 times the amount of physical memory
    • D、Equal to the amount of physical memory

    正确答案:B

  • 第9题：

    单选题
    A technician deploys a computer in a public library and wants to give the ability for a user without an account to use the computer with limited permission. Which of the following accounts would the technician setup？（）
    A

     Guest user account

    B

     Limited user account

    C

     Power user account

    D

     Administrator user account


    正确答案： A
    解析： 暂无解析

  • 第10题：

    多选题
    A technician wants to secure a Windows 7 Ultimate notebook hard drive. Which of the following should the technician do to implement BitLocker?（） (Select TWO).
    A

    Disable TPM in the system BIOS

    B

    Run the BitLocker wizard and any necessary partitions

    C

    Enable TPM in the system BIOS

    D

    Enable TPM in the Windows 7 OS files

    E

    Set up the OS and the system files on the same partition


    正确答案： B,C
    解析： 暂无解析

  • 第11题：

    填空题
    If the President wants to take significant action in foreign relations, it is necessary to gain the Senate’s cooperation and support.____

    正确答案： F
    解析：
    根据题干信息定位至F段。本句讲到，如果没有它（参议院）的配合和支持，总统几乎不可能在外交关系中采取任何重要行动；也就是说总统如果想在外交关系中有所行动，那就必须得到参议院的配合和支持。故匹配段落为F段。

  • 第12题：

    单选题
    Which of the following should a technician do FIRST in the BIOS to set up drive encryption?（）
    A

    Enable eSATA support

    B

    Run built-in diagnostics

    C

    Enable TPM

    D

    Enable virtualization support


    正确答案： C
    解析： 暂无解析

  • 第13题：

    A technician wants to prevent employees from installing software on company computers. In which of the following groups should the employee accounts be placed?（）rs

    • A、Power Users
    • B、Users
    • C、Guests
    • D、Administrato

    正确答案:B

  • 第14题：

    A technician wants to compare a new server performance over a period of time. Which of the following should the technician do FIRST?（）

    • A、Monitor processor performance logs
    • B、Constantly check the task manager
    • C、Use performance server logs
    • D、Establish a baseline for the server

    正确答案:D

  • 第15题：

    A technician is setting up a network and wants to automatically assign IP addresses. Which of the following will need to be configured to automatically assign IP addresses？（）

    • A、WINS
    • B、DNS
    • C、DHCP
    • D、NTP

    正确答案:C

  • 第16题：

    A technician wants to create a spanned volume on a set of hard drives. Which of the following tools will identify if the drives will support a spanned volume?（）

    • A、System Information
    • B、Disk Management
    • C、Device Manager
    • D、Task Manager

    正确答案:B

  • 第17题：

    From which of the following locations can a technician map a drive?（）

    • A、System Properties
    • B、Help and Support Center
    • C、Add Hardware Wizard
    • D、My Computer

    正确答案:D

  • 第18题：

    A technician wants to increase the reliability of a DHCP server. Which of the following components should be installed to increase the server’s uptime on the network？（）

    • A、 Increase the amount of RAM
    • B、 Use a lower voltage power supply
    • C、 Add a hardware firewall
    • D、 Install redundant NICs

    正确答案:D

  • 第19题：

    A technician wants to verify a remote printer that has been power cycled is back online. Thetechnician would use which of the following commands and switch?（）

    • A、tracert -t
    • B、ipconfig /renew
    • C、ping –t
    • D、nslookup -ttl

    正确答案:C

  • 第20题：

    A customer is considering BladeCenter H and S chassis. Which of the following is a reason to implement BladeCenter H？（）

    • A、Support for10Gb internal network
    • B、Support for SSD
    • C、Support for integrated disk drives
    • D、Support for8Gb FC Switch Modules

    正确答案:A

  • 第21题：

    单选题
    A support technician wants to help a user, in a different city, navigate a new software program. Which of the following will allow the user and technician to view and control the Windows XP PC desktop simultaneously?（）
    A

    Terminal Services

    B

    Remote Assistance

    C

    Routing and Remote Access Service

    D

    Remote Desktop


    正确答案： D
    解析： 暂无解析

  • 第22题：

    单选题
    If a technician is getting frustrated during a support call, which of the following could the technician employ to avoid irritating the customer?（）
    A

    End the call quickly, even if a solution has not been found.

    B

    Ask the caller to call back in a while.

    C

    Put the caller on hold briefly and take a deep breath.

    D

    Pass the caller to another support representative.


    正确答案： D
    解析： 暂无解析

  • 第23题：

    单选题
    A user is receiving an error about not having enough virtual memory. A technician wants to manually set the amount of available virtual memory for the computer. At a MINIMUM， the technician should set the virtual memory to be which of the following？（）
    A

    0.5 times the amount of physical memory

    B

    1.5 times the amount of physical memory

    C

    2 times the amount of physical memory

    D

    Equal to the amount of physical memory


    正确答案： C
    解析： 暂无解析

  • 第24题：

    单选题
    A customer wants to receive automatic notification of critical software problems and fixes for their RS/6000 or eServer pSeries system.  Which is the most appropriate services offering to recommend to them？（）
    A

    Techline

    B

    Consultline

    C

    Operational Support Services - RS/6000 SystemWatch

    D

    Operational Support Services - Alert for pSeries


    正确答案： D
    解析： 暂无解析

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