When yon()an agent,it is usual to()the appointment in writing.
第1题:
For traditional Chinese painters, fame and fortune come late, and it is ( )for artists to hold their first exhibitions when they are over seventy years old.
A、hardly common
B、less frequent
C、not unheard of
D、just usual
第2题:
Neither ______ entirely on the agent when we buy insurance.
A: we should depend
B: should we depend
C: we depend
D: depend we
第3题:
第4题:
Which of the following are automatically configured on the CallManager when entered on the CRS Application Administration?()
第5题:
When would the Cisco Supervisor Desktop fail to show an agent that is logged in? ()
第6题:
When configuring IPCC Express Enhanced, what is the maximum number of skills that an agent can be associated with? ()
第7题:
End users want to map a network drive on their PCs when they are connected to the Junos Pulse Access Control Service. The mapped drive must be removed when users disconnect their session.Which feature addresses this requirement?()
第8题:
deliver,collect
collect,send
deliver,send
collect,deliver
第9题:
the agent who has been in the Available state for the longest amount of time
the next available agent with the highest priority, as determined by the agent order in the Resources list
the next available agent, based on the last agent selected and the agent order in the Resources list
the agent assigned to the selected Resource Group and is thus qualified to be selected
第10题:
15
20
25
30
40
50
第11题:
Don’t worry. I can help you with that
You won’t miss the plane
Sure, a tight schedule as usual
第12题:
perturbed
optimistic
unconcerned
taken aback
enlightened
dumbfounded
第13题:
Can you show me the schedule? ().
A、 Don’t worry. I can help you with that
B、 You won’t miss the plane
C、 Sure, a tight schedule as usual
第14题:
End users want to map a network drive on their PCs when they are connected to the Junos Pulse Access Control Service. The mapped drive must be removed when users disconnect their session.Which feature addresses this requirement?()
A. agent session scripts
B. preconfiguration installer
C. Junos Pulse component set
D. agent actions
第15题:
Which statement is true about a distributed call control environment and the processing of dialed digits from an IP phone?()
第16题:
Which agent will be selected when the Resource Selection Criteria is set to circular routing?()
第17题:
When will a skills-based CSQ that requires a skill competency of four (4) select an IPCC Express agent? ()
第18题:
Which two features are added when upgrading from IPCC Express Standard to Enhanced? ()
第19题:
appoint,make
want,make
need,make
need,do
第20题:
isn't he
doesn't he
hasn't he
didn't he
第21题:
and
but
or
so
第22题:
if the ICD agent is available and has a skill competency of nine (9) in another skill defined in CRS
if the ICD agent is available and has a skill competency of one (1) in the required skill for the CSQ
if the ICD agent is available and has a skill competency of seven (7) in the required skill for the CSQ
if the ICD agent is available and has a skill competency of three (3) in the required skill defined in CRS
第23题:
The agent is not ready.
The agent is not on a call.
The agent is an IP phone agent.
The agent is not in the team currently being viewed by the supervisor.
第24题:
Carbon dioxide is corrosive when exposed to fire
Carbon dioxide should be applied slowly to a large engine room fire
Its total cooling effect is far greater than water
Its smothering effect is excellent for class B fires