单选题What will accompany Ms. Walter’s letter?A Credit card and email recordsB Payment of late feesC Her business cardD Copies of two billing statements
题目
单选题
What will accompany Ms. Walter’s letter?
A
Credit card and email records
B
Payment of late fees
C
Her business card
D
Copies of two billing statements
相似考题
参考答案和解析
正确答案：
C
解析：
根据回信的第1段最后1句I am also attaching copies of these emails for your review可知她寄给服务中心信用卡交易和邮件往来的记录故选A。
根据回信的第1段最后1句I am also attaching copies of these emails for your review可知她寄给服务中心信用卡交易和邮件往来的记录故选A。
更多“单选题What will accompany Ms. Walter’s letter?A Credit card and email recordsB Payment of late feesC Her business cardD Copies of two billing statements”相关问题
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第1题：
In international trade, a banker’s letter of credit is not used for the payment of purchase price.()
正确答案:错
-
第2题：
What is the purpose of Ms. Walter's letter?A.To ask about the automated billing system
B.To update her contact information
C.To report receiving duplicate bills
D.To challenge the company's assertions答案：D解析：回信的第一段第三句中说，燃气公司发布了Walter滞纳费用的通告，他自己支付了费用。 -
第3题：
What is the purpose of Ms. Rigalotta's letter?A.To notify a client of a billing error
B.To describe a new Internet service offer
C.To ask that a mistake be corrected
D.To request a copy of an article答案：C解析：第三段第二句提到，希望纠正报纸新闻的错误并刊登道歉信。 -
第4题：
February18th
Ruth Walter
2921 Cypress Lane
Smith field，UT 00375
Dear Ms．Walter，
It has come to our attention that you have failed to remit payment for service provided during the two billing periods of 7／15—8／14 and 9／15—10／14 last year．
Our records indicate that multiple bills for these periods have been sent to your address with out reply．At this point．we are regrettably required to take stronger measures．If by April 15 we have not received payment in full，including all late fees charged，we will be forced to terminate service to your residence．
For further information about this action，or to verify the amount of your outstanding balance，please call our Customer Service Center at l—888—555—3802。or write to the following address：
Accounts Payable Division
Northern Utah Gas&Power
55755 State Highway 1 6
Logan，UT 00378
February 27th
Accounts Payable Division
Northern Utah Gas&Power
55755 State Highway l 6
Logan，UT 00378
Service representative，
I recently received a notification of outstanding charges on my account．I am very confused and distressed by the situation outlined in your letter．
First of all，I am certain that I paid for all services during the two billing period in question．The payments were on time and for the correct amount．I used your company’S automated telephone billing system and paid with my credit card．I am including transaction receipts from my credit card company that list these payments and the dates on which they were processed by your company.
After I had paid then，I did receive multiple bills for the periods 7／15—8／14 and 9／15—10／14 as stated in your letter．I tried repeatedly to report this error to your company via the customer service email system，but I never received a response．I am also attaching copies of these emails for your review．
These documents clearly show that I have made all payments in a timely fashion，and I hope they will help you resolve this situation．If you have any more questions for me，please contact me by phone(555-7690)or email(rwalt79@mzmail．com)．
Ruth Walter
According to her letter，what action did Ms．Walter take?A.She called the company to complain
B.She paid her bills by telephone
C.She emailed her credit card company
D.She sent payments for late fees答案：B解析：第一段第四句中说，通过自动收费系统交付了费用，故选B。 -
第5题：
根据以下内容，回答203-207题。
February 18th
Ruth Waiter
2921 Cypress Lane
Smithfield, UT 00375
Dear Ms. Walter,
It has come to our attention that you have failed to remit payment for service provided during the two billing periods of 7/15--8/14 and 9/15--10/14 last year.
Our records indicate that multiple bills for these periods have been sent to your address with-out reply. At this point, we are regrettably required to take stronger measures. If by April 15 we have not received payment in full, including all late fees charged, we will be forced to terminate service to your residence.
For further information about this action, or to verify the amount of your outstanding balance,please call our Customer Service Center at 1-888-555-3802, or write to the following address:
Accounts Payable Division
Northern Utah Gas & Power
55755 State Highway 16
Logan, UT 00378
February 27th
Accounts Payable Division
Northern Utah Gas & Power
55755 State Highway 16
Logan, UT 00378
Service representative,
I recently received a notification of outstanding charges on my account. I am very confused and distressed by the situation outlined in your letter.
First of all, I am certain that I paid for all services during the two billing period in question.
The payments were on time and for the correct amount. I used your company's automated tele-phone billing system and paid with my credit card. I am including transaction receipts from my credit card company that list these payments and the dates on which they were processed by your company.
After I had paid then, I did receive multiple bills for the periods 7/15 --8/14 and 9/15 --10/14 as stated in your letter. I tried repeatedly to report this error to your company via the cus-tomer service email system, but I never received a response. I am also attaching copies of these e-mails for your review.
These documents clearly show that I have made all payments in a timely fashion, and I hope they will help you resolve this situation. If you have any more questions for me, please contact me by phone (555-7690) or email (rwalt79@mzmail.com).
Ruth Walter
Why did Northern Utah Gas & Power write to Ms.Walter?A.To announce recent changes to its available services
B.To notify her of a new policy regarding late fees
C.To apologize for overcharging her account
D.To inform her of penalties she may be subject to答案：D解析：第二段第二句中说，公司对于滞纳费用要采取强制措施，接下来再对措施进行具体说明，故选D。 -
第6题：
February18th
Ruth Walter
2921 Cypress Lane
Smith field，UT 00375
Dear Ms．Walter，
It has come to our attention that you have failed to remit payment for service provided during the two billing periods of 7／15—8／14 and 9／15—10／14 last year．
Our records indicate that multiple bills for these periods have been sent to your address with out reply．At this point．we are regrettably required to take stronger measures．If by April 15 we have not received payment in full，including all late fees charged，we will be forced to terminate service to your residence．
For further information about this action，or to verify the amount of your outstanding balance，please call our Customer Service Center at l—888—555—3802。or write to the following address：
Accounts Payable Division
Northern Utah Gas&Power
55755 State Highway 1 6
Logan，UT 00378
February 27th
Accounts Payable Division
Northern Utah Gas&Power
55755 State Highway l 6
Logan，UT 00378
Service representative，
I recently received a notification of outstanding charges on my account．I am very confused and distressed by the situation outlined in your letter．
First of all，I am certain that I paid for all services during the two billing period in question．The payments were on time and for the correct amount．I used your company’S automated telephone billing system and paid with my credit card．I am including transaction receipts from my credit card company that list these payments and the dates on which they were processed by your company.
After I had paid then，I did receive multiple bills for the periods 7／15—8／14 and 9／15—10／14 as stated in your letter．I tried repeatedly to report this error to your company via the customer service email system，but I never received a response．I am also attaching copies of these emails for your review．
These documents clearly show that I have made all payments in a timely fashion，and I hope they will help you resolve this situation．If you have any more questions for me，please contact me by phone(555-7690)or email(rwalt79@mzmail．com)．
Ruth Walter
Why did Northern Utah Gas&Power write to Ms．Walter?A.To announce recent changes to its available services
B.To notify her of a new policy regarding late fees
C.To apologize for overcharging her account
D.To inform her of penalties she may be subject to答案：D解析：第二段第二句中说，公司对于滞纳费用要采取强制措施，接下来再对措施进行具体说明，故选D。 -
第7题：
According to her letter, what action did Ms. Walter take?A.She called the company to complain
B.She paid her bills by telephone
C.She emailed her credit card company
D.She sent payments for late fees答案：B解析：第一段第四句中说，通过自动收费系统交付了费用，故选B。 -
第8题：
单选题Why did Northern Utah Gas & Power write to Ms. Walter?ATo announce recent changes to its available services
BTo notify her of a new policy regarding late fees
CTo apologize for overcharging her account
DTo inform her of penalties she may be subject to
正确答案： D解析：
根据第2段第2句we are regrettably required to take stronger measures可知信的目的是通知Ms. Walter公司对于滞纳费用要采取强制措施，故选D。penalty处罚；罚金。 -
第9题：
单选题Your request for payment（）Letter of Credit is unacceptable.Awith
Bby
Cusing
Dof
正确答案： C解析： 暂无解析 -
第10题：
单选题What will accompany Ms. Walter’s letter?ACredit card and email records
BPayment of late fees
CHer business card
DCopies of two billing statements
正确答案： B解析：
根据回信的第1段最后1句I am also attaching copies of these emails for your review可知她寄给服务中心信用卡交易和邮件往来的记录故选A。 -
第11题：
单选题What is the purpose of Ms. Walter’s letter?ATo ask about the automated billing system
BTo update her contact information
CTo report receiving duplicate bills
DTo challenge the company’s assertions
正确答案： A解析：
回信的第1段开头提到燃气公司发布了Walter滞纳费用的通告，而她确信自己支付了费用，但并未收到交款凭条，故选D。assertion说法；主张。 -
第12题：
单选题According to her letter, what action did Ms. Walter take?AShe called the company to complain.
BShe paid her bills by telephone.
CShe emailed her credit card company.
DShe sent payments for late fees.
正确答案： B解析：
第1段第5句提出使用了公司的automated telephone billing 系统并支付了费用，故选B。 -
第13题：
How will All The Sales probably reimburse Ms. Waring if her claim is valid?A.By returning the money to her credit card account
B.By giving her a credit toward a future purchase on the company's Web site
C.By using an express delivery service to send her a check
D.By shipping her a second copy of her order at no charge答案：C解析：由原文的E-mail部分可以得出正确答案，在该部分的最后一句：“Credit card reimbursements take 5 business days to process，while refunds for checks and money orders ale sent within 24 hours by special delivery"．在“Claim Details”部分中又可以得知，“Ms．Waring needs the item right away…”所以，综合这两个原因，
可以得出正确答案应为C。 -
第14题：
February18th
Ruth Walter
2921 Cypress Lane
Smith field，UT 00375
Dear Ms．Walter，
It has come to our attention that you have failed to remit payment for service provided during the two billing periods of 7／15—8／14 and 9／15—10／14 last year．
Our records indicate that multiple bills for these periods have been sent to your address with out reply．At this point．we are regrettably required to take stronger measures．If by April 15 we have not received payment in full，including all late fees charged，we will be forced to terminate service to your residence．
For further information about this action，or to verify the amount of your outstanding balance，please call our Customer Service Center at l—888—555—3802。or write to the following address：
Accounts Payable Division
Northern Utah Gas&Power
55755 State Highway 1 6
Logan，UT 00378
February 27th
Accounts Payable Division
Northern Utah Gas&Power
55755 State Highway l 6
Logan，UT 00378
Service representative，
I recently received a notification of outstanding charges on my account．I am very confused and distressed by the situation outlined in your letter．
First of all，I am certain that I paid for all services during the two billing period in question．The payments were on time and for the correct amount．I used your company’S automated telephone billing system and paid with my credit card．I am including transaction receipts from my credit card company that list these payments and the dates on which they were processed by your company.
After I had paid then，I did receive multiple bills for the periods 7／15—8／14 and 9／15—10／14 as stated in your letter．I tried repeatedly to report this error to your company via the customer service email system，but I never received a response．I am also attaching copies of these emails for your review．
These documents clearly show that I have made all payments in a timely fashion，and I hope they will help you resolve this situation．If you have any more questions for me，please contact me by phone(555-7690)or email(rwalt79@mzmail．com)．
Ruth Walter
What is the purpose of Ms．Walter’s letter?A.To ask about the automated billing system
B.To update her contact information
C.To report receiving duplicate bills
D.To challenge the company’s assertions答案：D解析：回信的第一段第三句中说，燃气公司发布了Walter滞纳费用的通告，他自己支付了费用。 -
第15题：
What does the first letter require Ms. Walter to do?A.Call the Customer Service Center
B.Sent payment to the utilities firm
C.Review two bills from last year
D.Verify her account balance答案：B解析：第二段第三句说，截至4月15日不缴纳费用的话就会中断服务。 -
第16题：
What will accompany Ms. Waiter's letter?A.Credit card and email records
B.Payment of late fees
C.Her business card
D.Copies of two billing statements答案：A解析：回信的第一段最后一句中说，第一次和第二次信用卡交易记录一起寄给顾客服务中心的错误报告附加了凭证资料。 -
第17题：
February18th
Ruth Walter
2921 Cypress Lane
Smith field，UT 00375
Dear Ms．Walter，
It has come to our attention that you have failed to remit payment for service provided during the two billing periods of 7／15—8／14 and 9／15—10／14 last year．
Our records indicate that multiple bills for these periods have been sent to your address with out reply．At this point．we are regrettably required to take stronger measures．If by April 15 we have not received payment in full，including all late fees charged，we will be forced to terminate service to your residence．
For further information about this action，or to verify the amount of your outstanding balance，please call our Customer Service Center at l—888—555—3802。or write to the following address：
Accounts Payable Division
Northern Utah Gas&Power
55755 State Highway 1 6
Logan，UT 00378
February 27th
Accounts Payable Division
Northern Utah Gas&Power
55755 State Highway l 6
Logan，UT 00378
Service representative，
I recently received a notification of outstanding charges on my account．I am very confused and distressed by the situation outlined in your letter．
First of all，I am certain that I paid for all services during the two billing period in question．The payments were on time and for the correct amount．I used your company’S automated telephone billing system and paid with my credit card．I am including transaction receipts from my credit card company that list these payments and the dates on which they were processed by your company.
After I had paid then，I did receive multiple bills for the periods 7／15—8／14 and 9／15—10／14 as stated in your letter．I tried repeatedly to report this error to your company via the customer service email system，but I never received a response．I am also attaching copies of these emails for your review．
These documents clearly show that I have made all payments in a timely fashion，and I hope they will help you resolve this situation．If you have any more questions for me，please contact me by phone(555-7690)or email(rwalt79@mzmail．com)．
Ruth Walter
What does the first letter require Ms．Walter to do?A.Call the Customer Service Center
B.Sent payment to the utilities firm
C.Review two bills from last year
D.Verify her account balance答案：B解析：第二段第三句说，截至4月15日不缴纳费用的话就会中断服务。 -
第18题：
February18th
Ruth Walter
2921 Cypress Lane
Smith field，UT 00375
Dear Ms．Walter，
It has come to our attention that you have failed to remit payment for service provided during the two billing periods of 7／15—8／14 and 9／15—10／14 last year．
Our records indicate that multiple bills for these periods have been sent to your address with out reply．At this point．we are regrettably required to take stronger measures．If by April 15 we have not received payment in full，including all late fees charged，we will be forced to terminate service to your residence．
For further information about this action，or to verify the amount of your outstanding balance，please call our Customer Service Center at l—888—555—3802。or write to the following address：
Accounts Payable Division
Northern Utah Gas&Power
55755 State Highway 1 6
Logan，UT 00378
February 27th
Accounts Payable Division
Northern Utah Gas&Power
55755 State Highway l 6
Logan，UT 00378
Service representative，
I recently received a notification of outstanding charges on my account．I am very confused and distressed by the situation outlined in your letter．
First of all，I am certain that I paid for all services during the two billing period in question．The payments were on time and for the correct amount．I used your company’S automated telephone billing system and paid with my credit card．I am including transaction receipts from my credit card company that list these payments and the dates on which they were processed by your company.
After I had paid then，I did receive multiple bills for the periods 7／15—8／14 and 9／15—10／14 as stated in your letter．I tried repeatedly to report this error to your company via the customer service email system，but I never received a response．I am also attaching copies of these emails for your review．
These documents clearly show that I have made all payments in a timely fashion，and I hope they will help you resolve this situation．If you have any more questions for me，please contact me by phone(555-7690)or email(rwalt79@mzmail．com)．
Ruth Walter
What will accompany Ms．Walter’s letter?A.Credit card and email records
B.Payment of late fees
C.Her business card
D.Copies of two billing statements答案：A解析：回信的第一段最后一句中说，第一次和第二次信用卡交易记录一起寄给顾客服务中心的错误报告附加了凭证资料。 -
第19题：
Your request for payment（）Letter of Credit is unacceptable.
- A、with
- B、by
- C、using
- D、of
正确答案:B -
第20题：
单选题The payment is made by an irrevocable（） letter of credit in our favor.Alight
Bbright
Csight
正确答案： C解析： 暂无解析 -
第21题：
单选题What will accompany the letter?AAn underwater photograph
BThe defective product
CThe camera’s original packaging
DA copy of the sales flyer
正确答案： D解析：
最后一段第1句I am returning the camera, along with my sales receipt指出要退回相机，故选B。 -
第22题：
单选题What information is NOT included in Ms. Kuhn's email?AWho her favorite author is
BA way to reach Mr. Morales
CHow to find her picture
DHer chosen words of wisdom
正确答案： B解析：
文中没有关于作者的。这封邮件中，第一段最后一句提到联系Mr. Morales的联系方式，对应B项。第二段第一句话讲“but I do have a personal photo that I wouldn’t mind contributing to the webpage, which I attached to this email”怎样可以得到她的照片，对应C项。倒数第二句“And here is my favorite quote”提到了她最喜欢的句子，与D项对应，A项未提及，选择A。 -
第23题：
填空题What did Ms. Green complain about in her letter of yesterday?She complained about the____.正确答案： central heating system解析：
本题问的是格林夫人在信中抱怨的内容。根据第一段“I was very concerned when I received your letter of yesterday complaining that the central heating system in your new house had not been completed by the date promised”可知，格林夫人家的中央供暖系统没有按预订日期安装好，因此，格林夫人是就中央供暖系统进行投诉的。此处应填central heating system。 -
第24题：
单选题What does the first letter require Ms. Walter to do?ACall the Customer Service Center
BSend payment to the utilities firm
CReview two bills from last year
DVerify her account balance
正确答案： C解析：
根据第2段第3句If by April 15…your residence可知信中要求Ms. Walter在4月15日之前缴纳费用，否则中断服务，故选B。