单选题A technician is troubleshooting a lack of Internet connectivity affecting their entire office. The technician suspects the issue is with their Internet Service Provider failing to provide service.Which of the following command line tools should the tec

题目
单选题
A technician is troubleshooting a lack of Internet connectivity affecting their entire office. The technician suspects the issue is with their Internet Service Provider failing to provide service.Which of the following command line tools should the technician use to BEST test this theory？（）
A

tracert

B

ipconfig

C

netstat

D

nslookup

相似考题

1.A customer reports that error messages occasionally appear and quickly disappear. Which of thefollowing is the BEST place for a technician to begin troubleshooting this issue?()A. Run a System RestoreB. Check Device ManagerC. Check the Event LogsD. Check the System Information

2.A technician is troubleshooting a network connectivity issue. Given the following abbreviated traceroute output:Which of the following is MOST likely occurring?()A. Switching loopB. Broadcast stormC. IP conflictD. Routing loop

3.A VPN connection is not working correctly and the technician is unable to ping the VPN server.Which of the following actions should the technician do FIRST?()A. Call their local ISPB. Verify the IP information of the serverC. Check their local Internet connectionD. Verify the hostname of the server

4.The network technician is troubleshooting a network issue by implementing a new security device.After installing and configuring the device, which of the following steps should the technician takeNEXT?（）A. Verity full system functionalityB. Identify the main problem and question the userC. Document their findings, actions, and outcomesD. Escalate the issue to upper management

更多“A technician is troubleshooting a lack of Internet connectiv”相关问题

  • 第1题：

    While troubleshooting a network problem,a technician discovers that the current copy of the Cisco IOS is outdated and needs to be updated.Which of the following commands would the technician issue to replace the Cisco router IOS with the newer version?（）

    A. Router#copy tftp flash

    B. Router(config)#restore flash

    C. Router(config)#repair flash

    D. Router#copy flash run

    E. Router>copy start flash

    F. Router#copy start flash


    参考答案：A

  • 第2题：

    While troubleshooting a network problem,a technician discovers that the current copy of the Cisco IOS is outdated and needs to be updated.Which of the following commands would the technician issue to replace the Cisco router IOS with the newer version?（）

    • A、Router#copy tftp flash
    • B、Router(config)#restore flash
    • C、Router(config)#repair flash
    • D、Router#copy flash run
    • E、Router>copy start flash
    • F、Router#copy start flash

    正确答案:A

  • 第3题：

    The network technician is troubleshooting a network issue by implementing a new security device.After installing and configuring the device, which of the following steps should the technician takeNEXT?（）

    • A、Verity full system functionality
    • B、Identify the main problem and question the user
    • C、Document their findings, actions, and outcomes
    • D、Escalate the issue to upper management

    正确答案:A

  • 第4题：

    A technician at a company providing online, real-time media streaming to the Internet needs a network technology that will reduce bandwidth while delivering high throughput. Which of the following can the technician implement to fit these requirements?（）

    • A、Subnetting
    • B、Unicast
    • C、Broadcast
    • D、Multicast

    正确答案:D

  • 第5题：

    A network technician is troubleshooting a network issue that has just been reported. Which of thefollowing troubleshooting steps should the technician take FIRST to help resolve this issue?（）

    • A、Record the solution in the appropriate logs for future use.
    • B、Ask the user who reported the issue what past documentation they have.
    • C、Ask the user who reported the issue to explain the symptoms in detail.
    • D、Record what steps should be taken to resolve the issue.

    正确答案:C

  • 第6题：

    A technician is troubleshooting a CD/DVD drive. There is a disk in the drive and the tray wont eject. Which of the following actions should the technician take FIRST？ （）

    • A、Shutdown， restart and verify that the BIOS recognizes the drive and try again.
    • B、Replace the CD/DVD drive.
    • C、Pry the tray open with a small， flat head screwdriver.
    • D、Place the end of a paper clip in the emergency eject pinhole on the CD/DVD drive.

    正确答案:D

  • 第7题：

    A technician is troubleshooting a workstation that has the wrong time information. All workstations should be pointing to a central NTP server. Which of the following locations would the technician check to investigate error messages related to this issue?（）

    • A、IIS log
    • B、Application log
    • C、System log
    • D、Security log

    正确答案:C

  • 第8题：

    A user is having problems printing. The technician believes the printer may be out of ink. Which of the following troubleshooting steps should be performed NEXT?（）

    • A、Establish a plan of action to resolve the problem
    • B、Implement the solution
    • C、Test the theory to determine cause
    • D、Verify full system functionality

    正确答案:C

  • 第9题：

    单选题
    A user is present when a technician is troubleshooting their workstation. They insist on showing the technician, step by step, what occurred. How should the technician deal with this situation? （）
    A

    Allow the user to demonstrate expertise.

    B

    Do not argue; empathize with the user, and offer to help.

    C

    Ask the user to watch as the technician diagnoses and corrects the problem.

    D

    Document each of the steps to replicate at a later time.


    正确答案： C
    解析： 暂无解析

  • 第10题：

    单选题
    A user is unable to access the company website on a laptop. A network technician verifies that theuser can access other Internet pages. According to network troubleshooting methodology, which of the following steps should be taken NEXT?（）
    A

    Remotely connect to the user's laptop and review the network configuration settings

    B

    Ping the web server from inside the network to ensure it is still up and running.

    C

    Check to make sure the company's website is accessible from the Internet.

    D

    Ensure the Ethernet cable is securely plugged into the user's laptop


    正确答案： B
    解析： 暂无解析

  • 第11题：

    A TestKing.com technician is troubleshooting connectivity problems between two routers that are directly connected through the serial line. The technician notices that the serial line is up but cannot see any neighbors displayed in the output of the show cdp neighbors command. In which OSI layer is the problem most likely occurring?（）

    • A、Physical
    • B、Data link
    • C、Network layer
    • D、Transport layer
    • E、Application layer

    正确答案:B

  • 第12题：

    Rate your level of proficiency with implementing， managing， and troubleshooting network protocols and services， including TCP/IP protocol， dial-up networking， Internet Information Services （IIS）， remote desktop， and Internet connection firewalls.（）

    • A、Very High
    • B、High
    • C、Moderate
    • D、Low
    • E、Very Low

    正确答案:A

  • 第13题：

    Which of the following is unsafe for a technician to use when troubleshooting or repairing a CRT monitor?（）

    • A、Anti-static pad
    • B、Anti-static wrist strap
    • C、Rubber gloves
    • D、Multimeter

    正确答案:B

  • 第14题：

    Bob, a technician, is troubleshooting a PC that intermittently does not power on. Which of the following tools would be the BEST choice to use to verify a possible cause? （）

    • A、Cable tester
    • B、Ohm meter
    • C、Field strength meter
    • D、PSU tester

    正确答案:D

  • 第15题：

    A technician is troubleshooting a user’s problem; important Windows services are not starting. In which of the following locations should the technician check to investigate when these services started or stopped?（）

    • A、Com+.log
    • B、System Log
    • C、Security Log
    • D、Application Log

    正确答案:B

  • 第16题：

    A customer reports that error messages occasionally appear and quickly disappear. Which of thefollowing is the BEST place for a technician to begin troubleshooting this issue?（）

    • A、Run a System Restore
    • B、Check Device Manager
    • C、Check the Event Logs
    • D、Check the System Information

    正确答案:C

  • 第17题：

    A technician is troubleshooting a lack of Internet connectivity affecting their entire office. The technician suspects the issue is with their Internet Service Provider failing to provide service.Which of the following command line tools should the technician use to BEST test this theory？（）

    • A、tracert
    • B、ipconfig
    • C、netstat
    • D、nslookup

    正确答案:A

  • 第18题：

    单选题
    A TestKing.com technician is troubleshooting connectivity problems between two routers that are directly connected through the serial line. The technician notices that the serial line is up but cannot see any neighbors displayed in the output of the show cdp neighbors command. In which OSI layer is the problem most likely occurring?（）
    A

    Physical

    B

    Data link

    C

    Network layer

    D

    Transport layer

    E

    Application layer


    正确答案： D
    解析： 暂无解析

  • 第19题：

    单选题
    While troubleshooting a network problem,a technician discovers that the current copy of the Cisco IOS is outdated and needs to be updated.Which of the following commands would the technician issue to replace the Cisco router IOS with the newer version?（）
    A

    Router#copy tftp flash

    B

    Router(config)#restore flash

    C

    Router(config)#repair flash

    D

    Router#copy flash run

    E

    Router>copy start flash

    F

    Router#copy start flash


    正确答案： D
    解析： 暂无解析

  • 第20题：

    单选题
    Rate your level of proficiency with implementing， managing， and troubleshooting network protocols and services， including TCP/IP protocol， dial-up networking， Internet Information Services （IIS）， remote desktop， and Internet connection firewalls.（）
    A

    Very High

    B

    High

    C

    Moderate

    D

    Low

    E

    Very Low


    正确答案： A
    解析： 暂无解析

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