单选题IPCC的简称是（）。A IP Contact CenterB IP Customer CenterC IP Communication CenterD IP conference call

题目
单选题
IPCC的简称是（）。
A

IP Contact Center

B

IP Customer Center

C

IP Communication Center

D

IP conference call

相似考题

1.TCP/IP is a communication protocol, which provides many different networking services. The TCP/IP Internet protocol suite is formed from two standards: the TCP （Transmission Control Protocol） and the IP（Internet Protocol）.（72） means it is on the transport layer.A.ISOB.IPC.OSID.TCP

2.Most IP layer-based proxy mechanisms, such as network address translation(NAT), only support uni-directional proxy, from the internal network to external network(the Internet). The proxy establishes the communication channel by(66)IP addresses. The IP addresses must be(67). These proxy mechanisms prevent applications that must establish return data channels from establishing their data channels, such as, multimedia applications. IP layer-based proxy mechanisms need additional software(68)for each application that uses(69)channels. SOCKS identifies communication targets through domain names, overcoming the restriction of using private IP addresses. SOCKS can use domain names to establish communication between separate LANs, with(70)IP addresses.A．manufacturingB．manipulatingC．conductD．implement

3.座席要正常登陆CCS,必须确保所在机器ICDCOMM邦定IP地址配置正确,假设某个座席机器有2个IP:公网internet的IP和IPCC局域网的IP,需要邦定哪个IP地址()。A.Primary IPB.公网internet IPC.IPCC局域网的IPD.以上的都可以

4.Which configuration command represents a static customer route in a Routed 1483 network?()A.ip route 40.40.0.0255.255.0.0 172.10.1.2B.ip route 40.40.0.00.0.255.255 atm 6/0.33C.ip route 40.40.0.00.0.255.255 172.10.1.2D.ip route 40.40.0.0255.255.0.0 atm 6/0.33

更多“单选题IPCC的简称是（）。A IP Contact CenterB IP Customer CenterC IP Communication CenterD IP conference call”相关问题

  • 第1题：

    11185客户服务中心的英文全称为（）。

    • A、Coll Center
    • B、Call Center
    • C、Call Cent
    • D、Call Canter

    正确答案:B

  • 第2题：

    Which two VoIP capabilities are utilized when the CallManager and the gateway are configured for Survivable Remote Site Telephony？（）

    • A、 Analog phones， connected to the PSTN， act as internal call agents if IP communication to the CallManager is lost.
    • B、 An onsite gateway reroutes calls over the PSTN if IP communication to the CallManager is lost.
    • C、 The IP phones can reroute calls over the PSTN if IP communication to the CallManager is lost.
    • D、 Local voice gateways can assume the function of a call agent if IP communication to the CallManager is lost.
    • E、 IP phones use an internal call agent if IP communication to the CallManager is lost.

    正确答案:B,D

  • 第3题：

    Which three of the following are licensed Cisco CRS 4.0 software products?（）

    • A、IPCC Express (Standard, Enhanced, or Premium) 
    • B、IP IVR 
    • C、Auto Attendant 
    • D、IPCC Express Cisco Agent Desktop 
    • E、IP Queue Manager
    • F、IP IVR Peripheral Gateway (PG)

    正确答案:A,B,E

  • 第4题：

    座席要正常登陆CCS，必须确保所在机器ICDCOMM邦定IP地址配置正确，假设某个座席机器有2个IP：公网internet的IP和IPCC局域网的IP，需要邦定哪个IP地址（）。

    • A、Primary IP
    • B、公网internet IP
    • C、IPCC局域网的IP
    • D、以上的都可以

    正确答案:C

  • 第5题：

    Which two Internet Protocol (IP) telephony devices are best categorized as infrastructure components? （）

    • A、Call management software
    • B、Media Convergence Servers (MCSs)
    • C、Voice gateways
    • D、IP telephones

    正确答案:B,C

  • 第6题：

    Which two are valid agent interfaces for Cisco Unified Contact Center Express?（）

    • A、Macintosh workstation with Cisco IP Phone Agent  
    • B、Linux workstation running CAD with IP Communicator  
    • C、Linux workstation running CAD with Cisco Unified IP Phone 7960G  
    • D、Citrix Terminal running CAD with IP Communicator  
    • E、Citrix Terminal with Cisco IP Phone Agent  
    • F、Windows workstation running CAD with Media Termination option

    正确答案:A,E

  • 第7题：

    Which two Internet Protocol (IP) telephony devices are best categorized as infrastructure components? （）

    • A、IP telephones
    • B、Voice gateways
    • C、Call management software
    • D、Media Convergence Servers (MCSs)

    正确答案:B,D

  • 第8题：

    Which configuration command represents a static customer route in a Routed 1483 network?（）

    • A、ip route 40.40.0.0255.255.0.0 172.10.1.2
    • B、ip route 40.40.0.00.0.255.255 atm 6/0.33
    • C、ip route 40.40.0.00.0.255.255 172.10.1.2
    • D、ip route 40.40.0.0255.255.0.0 atm 6/0.33

    正确答案:D

  • 第9题：

    单选题
    座席要正常登陆CCS，必须确保所在机器ICDCOMM邦定IP地址配置正确，假设某个座席机器有2个IP：公网internet的IP和IPCC局域网的IP，需要邦定哪个IP地址（）。
    A

    Primary IP

    B

    公网internet IP

    C

    IPCC局域网的IP

    D

    以上的都可以


    正确答案： C
    解析： 暂无解析

  • 第10题：

    多选题
    Which two VoIP capabilities are utilized when the CallManager and the gateway are configured for Survivable Remote Site Telephony？（）
    A

    Analog phones， connected to the PSTN， act as internal call agents if IP communication to the CallManager is lost.

    B

    An onsite gateway reroutes calls over the PSTN if IP communication to the CallManager is lost.

    C

    The IP phones can reroute calls over the PSTN if IP communication to the CallManager is lost.

    D

    Local voice gateways can assume the function of a call agent if IP communication to the CallManager is lost.

    E

    IP phones use an internal call agent if IP communication to the CallManager is lost.


    正确答案： A,E
    解析： 暂无解析

  • 第11题：

    单选题
    In a Teleworker deployment with a single IP phone connected to a Cisco 831 router, select the true statement regarding Call Admission Control.（）
    A

    RSVP is a required configuration to support conference calls without voice packet loss. 

    B

    The QoS configuration on the 831 router must always provision sufficient bandwidth for two RTP streams. 

    C

    Call admission control is an issue only when using hardware DSP resources. 

    D

    When using the conference call features on a 7960 IP phone, only one RTP stream is present regardless of how many extensions are on the conference.


    正确答案： D
    解析： 暂无解析

  • 第12题：

    单选题
    C220组播组IP采用（）。
    A

    A类IP

    B

    B类IP

    C

    C类IP

    D

    D类IP


    正确答案： D
    解析： 暂无解析

  • 第13题：

    Which statement is true about a distributed call control environment and the processing of dialed digits from an IP phone？（）

    • A、The router that is directly connected to the IP phone will look up the called number in its call routing table.
    • B、The router that is directly connected to the IP phone will inform its call agent when a service request is detected.
    • C、When the IP phone is picked up，the IP phone initiates the service request.
    • D、The directly connected router passes the collected digits to its call agent，and the call agent looks up in its call-routing table the called number.

    正确答案:A

  • 第14题：

    What is a benefit of Internet protocol (IP) telephony?（）

    • A、Synchronizes password exchanges for call setup
    • B、Eliminates the need for physical cabling in a TCP/IP network
    • C、Enables two-way voice transmission over a packet-switched TCP/IP network
    • D、Creates an encrypted tunnel for voice through a Transmission Control Protocol (TCP)/IP network

    正确答案:C

  • 第15题：

    IPCC的简称是（）。

    • A、IP Contact Center
    • B、IP Customer Center
    • C、IP Communication Center
    • D、IP conference call

    正确答案:A

  • 第16题：

    Which configuration command represents a static customer route in a Routed 1483 network？（）

    • A、ip route 40.40.0.0 255.255.0.0 172.10.1.2
    • B、ip route 40.40.0.0 0.0.255.255 atm 6/0.33
    • C、ip route 40.40.0.0 0.0.255.255 172.10.1.2
    • D、ip route 40.40.0.0 255.255.0.0 atm 6/0.33

    正确答案:D

  • 第17题：

    In a Teleworker deployment with a single IP phone connected to a Cisco 831 router, select the true statement regarding Call Admission Control.（）

    • A、RSVP is a required configuration to support conference calls without voice packet loss. 
    • B、The QoS configuration on the 831 router must always provision sufficient bandwidth for two RTP streams. 
    • C、Call admission control is an issue only when using hardware DSP resources. 
    • D、When using the conference call features on a 7960 IP phone, only one RTP stream is present regardless of how many extensions are on the conference.

    正确答案:D

  • 第18题：

    Which device is normally used to translate telephone numbers or names to IP addresses for call routing in an H.323 network？ （）

    • A、call agent
    • B、IP phone
    • C、multipoint control unit
    • D、gatekeeper

    正确答案:D

  • 第19题：

    What is the encapsulation format of an MPLS Multicast VPN （MVPN） packer？（）

    • A、IP unicast in IP unicast
    • B、IP multicast in IP anycast
    • C、IP anycast in IP anycast
    • D、IP multicast in IP unicast
    • E、IP multicast in IP multicast
    • F、IP unicast in IP multicast

    正确答案:E

  • 第20题：

    单选题
    What is a benefit of Internet protocol (IP) telephony?（）
    A

    Synchronizes password exchanges for call setup

    B

    Eliminates the need for physical cabling in a TCP/IP network

    C

    Enables two-way voice transmission over a packet-switched TCP/IP network

    D

    Creates an encrypted tunnel for voice through a Transmission Control Protocol (TCP)/IP network


    正确答案： A
    解析： 暂无解析

  • 第21题：

    多选题
    Which two are valid agent interfaces for Cisco Unified Contact Center Express?（）
    A

    Macintosh workstation with Cisco IP Phone Agent

    B

    Linux workstation running CAD with IP Communicator

    C

    Linux workstation running CAD with Cisco Unified IP Phone 7960G

    D

    Citrix Terminal running CAD with IP Communicator

    E

    Citrix Terminal with Cisco IP Phone Agent

    F

    Windows workstation running CAD with Media Termination option


    正确答案： D,A
    解析： 暂无解析

  • 第22题：

    单选题
    IPCC的简称是（）。
    A

    IP Contact Center

    B

    IP Customer Center

    C

    IP Communication Center

    D

    IP conference call


    正确答案： D
    解析： 暂无解析

  • 第23题：

    单选题
    Which statement is true about a distributed call control environment and the processing of dialed digits from an IP phone？（）
    A

    The router that is directly connected to the IP phone will look up the called number in its call routing table.

    B

    The router that is directly connected to the IP phone will inform its call agent when a service request is detected.

    C

    When the IP phone is picked up，the IP phone initiates the service request.

    D

    The directly connected router passes the collected digits to its call agent，and the call agent looks up in its call-routing table the called number.


    正确答案： D
    解析： 暂无解析

  • 第24题：

    单选题
    One of your customers wishes to use the NAS to perform DHCP functions and does not currently have a Layer 3 gateway in its production network. Which gateway mode is appropriate for this customer？（）
    A

     Virtual Gateway

    B

     Real-IP Gateway

    C

     NAT Gateway

    D

     IP-IP Gateway


    正确答案： A
    解析： 暂无解析

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