单选题The network technician is troubleshooting a network issue by implementing a new security device.After installing and configuring the device, which of the following steps should the technician takeNEXT?（）A Verity full system functionalityB Identify the

题目
单选题
The network technician is troubleshooting a network issue by implementing a new security device.After installing and configuring the device, which of the following steps should the technician takeNEXT?（）
A

Verity full system functionality

B

Identify the main problem and question the user

C

Document their findings, actions, and outcomes

D

Escalate the issue to upper management

相似考题

1.The network technician is troubleshooting a network issue by implementing a new security device.After installing and configuring the device, which of the following steps should the technician takeNEXT?（）A. Verity full system functionalityB. Identify the main problem and question the userC. Document their findings, actions, and outcomesD. Escalate the issue to upper management

2.A technician is troubleshooting a network connectivity issue. Given the following abbreviated traceroute output:Which of the following is MOST likely occurring?()A. Switching loopB. Broadcast stormC. IP conflictD. Routing loop

3.A technician is troubleshooting a network connectivity issue on a MFD and would like to eliminate the possibility of another device on the network having the same IP address. The technician should：（）A、disconnect the MFD and ping the IP address.B、disconnect the MFD and ping the subnet mask.C、disconnect the MFD and ping the loopback address.D、run the ipconfig command from the command prompt.

4.A network technician is installing a new managed 10/100 Mbps switch on the network. The network has an older printer with a 10Mbps network adapter that will be moved to the new switch.Which of the following settings on the switch will need to be configured to support the printer?（）A. MAC filteringB. IP addressC. PoED. Port speed

更多“单选题The network technician is troubleshooting a network issue by implementing a new security device.After installing and configuring the device, which of the following steps should the technician takeNEXT?（）A Verity full system functionalityB Identify the ”相关问题

  • 第1题：

    Which of the following is the FIRST step a technician should take when troubleshooting a device issue？（）

    • A、Gather information from the customer.
    • B、Isolate the problem on the device.
    • C、Read the service documentation for possible causes.
    • D、Check the parts life counters.

    正确答案:A

  • 第2题：

    Mike, a technician, is troubleshooting a printer issue. The print spooler for a local printer continues to fill up with new jobs and no jobs are being processed at the printer. Which of the following is MOST likely the cause?（）

    • A、The network connection is unavailable.
    • B、The printer is offline.
    • C、The user does not have the proper security permissions.
    • D、The print spooler is stopped.

    正确答案:B

  • 第3题：

    The network technician is troubleshooting a network issue by implementing a new security device.After installing and configuring the device, which of the following steps should the technician takeNEXT?（）

    • A、Verity full system functionality
    • B、Identify the main problem and question the user
    • C、Document their findings, actions, and outcomes
    • D、Escalate the issue to upper management

    正确答案:A

  • 第4题：

    A network technician is troubleshooting a network issue that has just been reported. Which of thefollowing troubleshooting steps should the technician take FIRST to help resolve this issue?（）

    • A、Record the solution in the appropriate logs for future use.
    • B、Ask the user who reported the issue what past documentation they have.
    • C、Ask the user who reported the issue to explain the symptoms in detail.
    • D、Record what steps should be taken to resolve the issue.

    正确答案:C

  • 第5题：

    A technician is called for a computer that is not connecting to the network. Which of the following would be the MOST common tool used to identify the issue? （）

    • A、Cable tester
    • B、Multimeter
    • C、Loop back plugs
    • D、Crossover cable

    正确答案:A

  • 第6题：

    A technician is troubleshooting a workstation that has the wrong time information. All workstations should be pointing to a central NTP server. Which of the following locations would the technician check to investigate error messages related to this issue?（）

    • A、IIS log
    • B、Application log
    • C、System log
    • D、Security log

    正确答案:C

  • 第7题：

    A user is having problems printing. The technician believes the printer may be out of ink. Which of the following troubleshooting steps should be performed NEXT?（）

    • A、Establish a plan of action to resolve the problem
    • B、Implement the solution
    • C、Test the theory to determine cause
    • D、Verify full system functionality

    正确答案:C

  • 第8题：

    单选题
    A technician is troubleshooting a network connectivity issue on a MFD and would like to eliminate the possibility of another device on the network having the same IP address. The technician should：（）
    A

    disconnect the MFD and ping the IP address.

    B

    disconnect the MFD and ping the subnet mask.

    C

    disconnect the MFD and ping the loopback address.

    D

    run the ipconfig command from the command prompt.


    正确答案： D
    解析： 暂无解析

  • 第9题：

    单选题
    A network technician is installing a new managed 10/100 Mbps switch on the network. The network has an older printer with a 10Mbps network adapter that will be moved to the new switch. Which of the following settings on the switch will need to be configured to support the printer?（）
    A

    MAC filtering

    B

    IP address

    C

    PoE

    D

    Port speed


    正确答案： D
    解析： 暂无解析

  • 第10题：

    单选题
    The network technician is troubleshooting a network issue by implementing a new security device.After installing and configuring the device, which of the following steps should the technician takeNEXT?（）
    A

    Verity full system functionality

    B

    Identify the main problem and question the user

    C

    Document their findings, actions, and outcomes

    D

    Escalate the issue to upper management


    正确答案： D
    解析： 暂无解析

  • 第11题：

    单选题
    Mike, a technician, is troubleshooting a printer issue. The print spooler for a local printer continues to fill up with new jobs and no jobs are being processed at the printer. Which of the following is MOST likely the cause?（）
    A

    The network connection is unavailable.

    B

    The printer is offline.

    C

    The user does not have the proper security permissions.

    D

    The print spooler is stopped.


    正确答案： B
    解析： 暂无解析

  • 第12题：

    单选题
    Which of the following is the FIRST step a technician should take when troubleshooting a device issue？（）
    A

    Gather information from the customer.

    B

    Isolate the problem on the device.

    C

    Read the service documentation for possible causes.

    D

    Check the parts life counters.


    正确答案： D
    解析： 暂无解析

  • 第13题：

    A network technician is installing a new managed 10/100 Mbps switch on the network. The network has an older printer with a 10Mbps network adapter that will be moved to the new switch. Which of the following settings on the switch will need to be configured to support the printer?（）

    • A、MAC filtering
    • B、IP address
    • C、PoE
    • D、Port speed

    正确答案:D

  • 第14题：

    Which of the following should be the FINAL step according to the troubleshooting theory?（）

    • A、Verify full system functionality
    • B、Implement preventative measures
    • C、Implement the solution
    • D、Document findings and outcomes

    正确答案:D

  • 第15题：

    Which of the following locations would a technician use to add a Windows 7 computer to adomain?（）

    • A、System Properties
    • B、Windows Defender
    • C、Network and Sharing Center
    • D、Device Manager

    正确答案:A

  • 第16题：

    A technician is troubleshooting a user’s problem; important Windows services are not starting. In which of the following locations should the technician check to investigate when these services started or stopped?（）

    • A、Com+.log
    • B、System Log
    • C、Security Log
    • D、Application Log

    正确答案:B

  • 第17题：

    Which of the following is the LAST step an administrator should take when troubleshooting an issue？（）

    • A、 Identify changes to the system.
    • B、 Replicate the problem in the system.
    • C、 Verify full system functionality. 
    • D、 Implement the solution.

    正确答案:C

  • 第18题：

    A technician is setting up a new inkjet printer and notices that the images appear hazy. Which of the following should the technician perform FIRST to resolve the issue?（）

    • A、Refill the cartridges
    • B、Replace the toner
    • C、Replace the network cable
    • D、Calibrate the inkjet printer

    正确答案:D

  • 第19题：

    单选题
    A technician is installing a basic router for a SOHO network. After installing the router the PCs connected to it are not able to acquire an IP address. Which of the following did the technician fail to configure correctly？（）
    A

    DHCP

    B

    DNS

    C

    WINS

    D

    NAT


    正确答案： A
    解析： 暂无解析

  • 第20题：

    单选题
    Which of the following is the LAST step an administrator should take when troubleshooting an issue？（）
    A

     Identify changes to the system.

    B

     Replicate the problem in the system.

    C

     Verify full system functionality. 

    D

     Implement the solution.


    正确答案： A
    解析： 暂无解析

  • 第21题：

    单选题
    A user is having problems printing. The technician believes the printer may be out of ink. Which of the following troubleshooting steps should be performed NEXT?（）
    A

    Establish a plan of action to resolve the problem

    B

    Implement the solution

    C

    Test the theory to determine cause

    D

    Verify full system functionality


    正确答案： D
    解析： 暂无解析

  • 第22题：

    单选题
    A technician is setting up a new inkjet printer and notices that the images appear hazy. Which of the following should the technician perform FIRST to resolve the issue?（）
    A

    Refill the cartridges

    B

    Replace the toner

    C

    Replace the network cable

    D

    Calibrate the inkjet printer


    正确答案： B
    解析： 暂无解析

  • 第23题：

    单选题
    A technician is called for a computer that is not connecting to the network. Which of the following would be the MOST common tool used to identify the issue? （）
    A

    Cable tester

    B

    Multimeter

    C

    Loop back plugs

    D

    Crossover cable


    正确答案： D
    解析： 暂无解析

  • 第24题：

    单选题
    A network technician is troubleshooting a network issue that has just been reported. Which of thefollowing troubleshooting steps should the technician take FIRST to help resolve this issue?（）
    A

    Record the solution in the appropriate logs for future use.

    B

    Ask the user who reported the issue what past documentation they have.

    C

    Ask the user who reported the issue to explain the symptoms in detail.

    D

    Record what steps should be taken to resolve the issue.


    正确答案： C
    解析： 暂无解析

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