Guest user account
Limited user account
Power user account
Administrator user account
第1题:
If a technician needs to convert a hard drive from Basic to Dynamic, which of the following utilities would the technician use?()
第2题:
Under which of the following circumstances would a technician use IPCONFIG /RENEW?()
第3题:
To force a user to use Ctrl-Alt-Delete to log into the computer, a technician can go to Control Panel then:()
第4题:
A technician has identified prohibited content on a user’s hard drive. Which of the following should be done NEXT?()
第5题:
Which of the following tools would a technician use to map a drive to a user’s machine?()
第6题:
The technician needs to map a network share to the user’s Windows 7 computer from thecommand prompt. Which of the following commands will the technician execute?()
第7题:
DHCP
PAT
Proxy
IPX
第8题:
After an unsuccessful reboot
If a user’s IP address has been spoofed
After using IPCONFIG /RELEASE
If the computer has an ARP address conflict
第9题:
NET SEND
NET CONFIG
NET USE
NET NAME
第10题:
ESD mat
ESD wrist strap
Sealable plastic bag
Anti-static bag
第11题:
Guest user account
Limited user account
Power user account
Administrator user account
第12题:
Warn the user
Report through proper channels
Wipe the drive
Give the computer back to the user
第13题:
A technician replaces a computer’s NIC with a wireless card. The user wants to save the NIC.Which of the following should the technician use to preserve the NIC? ()
第14题:
A network technician wants to use a packet analyzer to troubleshoot a reported problem with a user's workstation with IP address 192.168.1.45. To identify the workstation's packets the technician wants to use the workstation's MAC address. Which of the following protocols would provide the needed information?()
第15题:
A technician needs to use Remote Assistance with a user. The user is asked to use an email application to send the technician an invitation to remotely access the user’s computer. The email application has not been configured in the user’s computer. Which of the following would be another way for the user to send the Remote Assistance invitation? ()
第16题:
A technician needs to ensure that a specific application on a single home user's computer receives Internet traffic reliably. The home network provides access to three other users and the application relies on a specific protocol. Which of the following should the technician use?()
第17题:
Which of the following describes the BEST course of action when a user continuously calls atechnician with computer issues instead of the helpdesk?()
第18题:
A technician deploys a computer in a public library and wants to give the ability for a user without an account to use the computer with limited permission. Which of the following accounts would the technician setup?()
第19题:
Put all other work orders on hold and assist the user with all their computer issues.
Have another technician take over support calls for this user.
Explain that the user needs to fill out a work order for the computer problems.
Ask the user to call another technician for more in-depth assistance.
第20题:
NET USE
IPCONFIG
NSLOOKUP
TRACERT
第21题:
SSH
NETUSE
NETSTAT
SSL
第22题:
Check if the user account is locked
Check group policy
Check the drive for fragmentation
Check NTFS permissions
第23题:
DHCP
ARP
DNS
PING
第24题:
Configuring the Windows Firewall exceptions.
Using Windows Messenger.
Configuring My Network Places.
Using Internet Explorer.