问答题Practice 1  Your TV set broke down only one week after it was brought. Write a letter of complaint to the store where your TV set was bought.  (1) to express what is wrong with your TV set  (2) to make your request(change for a new one, or return the b

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问答题
Practice 1  Your TV set broke down only one week after it was brought. Write a letter of complaint to the store where your TV set was bought.  (1) to express what is wrong with your TV set  (2) to make your request(change for a new one, or return the broken one... )  (3) to urge the store to give an early reply  You should write approximately 100 words. Do not sign your own name at the end of your letter. Use “Wang Lin” instead. You do not need to write your address and the date.

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更多“问答题Practice 1  Your TV set broke down only one week after it was brought. Write a letter of complaint to the store where your TV set was bought.  (1) to express what is wrong with your TV set  (2) to make your request(change for a new one, or return the b”相关问题
  • 第1题:

    Suppose you have found something wrong with the electronic dictionary that you bought from an online store the other day, Write an email to the customer service center to

    1) Make a complaint and

    2) Demand a prompt solution

    You should write about 100words on ANSERE SHEET 2

    Do not sign your own name at the end of the letter, Use "zhang wei "instead.


    正确答案:
    Dear Sir or Madame,
       As one of the regular customers of your online store, I am writing this letter to express my complaint against the flaws in your product—an electronic dictionary I bought in your shop the other day.
       The dictionary is supposed to be a favorable tool for my study. Unfortunately, I found that there are several problems. To begin with, when I opened it, I detected that the appearance of it had been scratched. Secondly, I did not find the battery promised in the advertisement posted on the homepage of your shop, which makes me feel that you have not kept your promise. What is worse, some of the keys on the keyboard do not work.
       I strongly request that a satisfactory explanation be given and effective measures should be taken to improve your service and the quality of your products. You can either send a new one to me or refund me my money in full.
       I am looking forward to your reply at your earliest convenience.
       Sincerely yours,
       Zhang Wei

  • 第2题:

    Part A

    51. Directions:

    You are preparing to ask for some help from your teacher, write a letter that:

    1) detail what you want him or she does for you,

    2) express your thanks to your teacher,

    You should write about i00 words on ANSWER SHEET II. Do not sign your own name at the end of the letter. You do not need to write the address.


    正确答案:
     [参考范文]
    Dear Ms Wang,
        I make bold to write this letter to ask you to do me a favor. I have tried to translate several short Chinese stories into English for a part-time job. As it is the first time for me to do a translation work, I think there must be many errors and awkward expressions of Chinese English for my lack of experiences. I sincerely hope that you would read over my manuscripts and correct my mistakes and socialisms. Also could you please give me some other suggestions on my translation work.
        Thank you for your help with great respect!
    Your faithful student,
    ×××

  • 第3题:

    Ou bought an iron in a store last week,and you have found that there was something wrong with it.Write a letter to the store manager to explain the problem,express your complaints and suggest a solution You should include the details you think necessary You should write neatly on the ANSWER SHEET Do not sign your own name at the end of the letter.Use"Li Ming"instead Do not write the address.(10 points)


    答案:
    解析:
    Dear sir or Madam I wish to express my dissatisfaction with the iron,which I purchased from Walmart last week When using it for the first time,I found that the temperature control was faulty;it was not possible to set it for an temperature apart from the highest.When I attempted to return the iron to the store,the cashier said that the store was unable to replace it or offer me a refund but advised me that it could be sent away for repair.As I need an iron on a daily basis,and it was not clear how long a repair would take,this option was unsatisfactory.Since the iron clearly does not function as it should and therefore does not comply with the legal standards of product quality,I am writing to you to ask for a full refund of the RMB 135 retail price.I look forward to hearing from you within the next two weeks Sincerely Li ming

  • 第4题:

    Suppose you have found something wrong with the electronic dictionary thatyou bought from an online store the other day.Write an email to the customerservice center to1)make a complaint,and2)demand a prompt solution.You should write about 100 words on ANSWER SHEET 2.Do not sign your own name at the end of the letter.Use‘Zhang Wei"instead.Do not write the address.


    答案:
    解析:
    Dear Sir or Madam,
    I am writing to make a complaint against your product quality.I bought an electronic dictionary from your online store last week butI found something wrong with its quality when I first used it.So I am writing this letter to complain against the flaws in your product.To begin with,when I turn it on,all I got was a fuzzy screen,which was completely unacceptable.Secondly,I did not find the original equipment battery promised free of charge in the advertisement posted on the homepage of your shop.Therefore,I would like to either change the electronic dictionary for a new one or receive a refund for it.I would be most grateful for your help.
    Sincerely,
    Zhang Wei

  • 第5题:

    问答题
    Practice 3You are required to write a letter to the post office in your university or in the nearby neighborhood to tell them that you haven't received a parcel which your friend send you for your birthday. In the letter you should cover the following information:(1) explain your situation,(2) tell them what are there in the parcel, and(3) tell them what you want them to do about it.Write at least 150 words.You do NOT need to write any addresses.

    正确答案: 【范文】
    Dear Sir or Madam,
    I am writing to express my strong dissatisfaction with the poor postal service which causes me great trouble.
    I am a student of Dalian University and I am from the south. About one month and a half ago one of my friend sent me a parcel which contains some photos we took at Xiamen. My friend now is in America. It is because he would leave that we tried our best to be together in last summer holiday. Before he left he sent these photos to me. So they are very precious to both of us.
    But to my great disappointment, I have not received these photos yet. What embarrasses me most is that your postal staff refuse to look into the matter which has made me extremely angry.
    I sincerely hope that you will improve your management system and give prompt attention to my case. I am looking forward to your favorable reply at your earliest convenience.
    Yours sincerely,
    Li Ming
    解析: 暂无解析

  • 第6题:

    问答题
    Practice 1  ● Recently, your company has received a letter complaint concerning the delay of an order. As the manager of the Department of Customer Service, you are to handle this.  ● Write the letter to the customer:  ● explaining the reason for the delay,  ● apologizing for the delay,  ● offering some measures to make up for the delay.

    正确答案: 【参考范文】
    Dear Mr. Green,
    We have received your letter with respect to the delay of the order dated Oct.24, 2012, and on behalf of our company I would like to express our apologies to you.
    As a matter of fact, we have sent commodities on time in line with our contract. However, there was something wrong with the shipment. Owing to the bad weather, the shipment has been greatly postponed. At the moment, even though we took urgent measures to make up for the delay, the consequence was still unsatisfactory.
    Since being informed about the delay in delivery, we were quickly aware that this would give rise to great inconvenience and trouble for you, which would have a negative effect not only on the sales, but also on your customer relations and your company’s fame. As a result, our company is willing to take the responsibility and do all we can to make up your losses. In order to compensate for this order, our company offer 10% off the freight in delivery. Although we would endure a big loss, that would not be a problem with us. In addition, we will find some backups in case transportation fails again.
    All in all, we have paid our immediate attention to this matter and given promise that everything will return to normal. We hope this matter will not influence the cooperation between you and us.
    I do hope that you will accept our apologies.
    Yours sincerely,
    Will Smith
    解析: 暂无解析

  • 第7题:

    问答题
    Practice 1  You have read the following advertisement on the Morning Post, an English newspaper.  Write an application letter to the hotel manager. Your letter should include:  (1) reasons for your application  (2) a request for an interview  You should write approximately 100 words. Do not sign your own name at the end of your letter. Use “Wang Lin” instead. You do not need to write the address.

    正确答案: 【范文】
    Dear hotel manager,
    I learnt that your hotel needed a temporary hotel receptionist on the Morning Post yesterday. I write this application letter to request an interview. The following is my brief introduction.
    I am Wang Lin, a student in Cambridge University, majoring in English linguistics. I have worked as a part--time hotel receptionist when I was in China. Therefore, I am confident of my ability to assume this responsibility. Besides that, I am good at English and French. Meanwhile, I am an open-minded, easy-going girl with pleasant appearance.
    Looking forward to your reply.
    Best wishes!
    Yours’ sincerely,
    Wang Ling
    解析: 暂无解析

  • 第8题:

    问答题
    Directions:  You have stayed with your friend Cathy for a whole week. Now you are going home. Write a message to her to  1.express your gratitude  2.show your appreciation of the good days you’ve had together  3.say goodbye  Write a letter of at least 100 words in an appropriate style on the Answer Sheet. Do not write your address or name.

    正确答案:
    Dear Cathy,
    Please accept my thanks for the very pleasant time I spent together with you for the past week.
    I very much appreciated your hospitality and also thoroughly enjoyed the six very interesting days together with you, driving along the coast at the sunset, swimming at the sea, eating those delicious seafood, watching classic movies at cinema, playing video games for a whole night and doing many other wonderful things.
    I am sure that the past six beautiful days will keep me happy for a long time.
    Now I would like to express my thanks for your warm hospitality with a little gift that you will shortly receive.
    Bye!
    Truly yours,
    Susan
    解析: 暂无解析

  • 第9题:

    单选题
    You install a TV tuner card on your computer.  You need to record two different TV shows that run on two different channels at the same time.  What should you do?()
    A

    Install a TV tuner card that supports high-definition TV (HDTV).

    B

    Install an additional TV tuner card.

    C

    Contact your TV cable or satellite provider to add support for concurrent recording.

    D

    Remove the existing TV tuner card. Install a new TV tuner card that supports MPEG-2 video hardware or software video decoding.


    正确答案: A
    解析: 暂无解析

  • 第10题:

    问答题
    Practice 3  Your TV set broke down only one week after it was brought. Write a letter of complaint to the store where your TV set was bought.  1) to express what is wrong with your TV set  2) to make your request (change for a new one, or return the broken one... )  3) to urge the store to give an early reply  You should write approximately 100 words. Do not sign your own name at the end of your letter. Use “Wang Lin” instead. You do not need to write your address and the date.

    正确答案: 【参考范文】
    Dear Sir or Madam,
    Last week I bought a TV set from your store. Unfortunately, your product was unable to work properly. It always stops working suddenly and the screen becomes blank. And it broke down this morning. To resolve the problem, I would like you to return my money back, or change a new set for me.
    I’m looking forward to your early reply and a resolution to my problem, and I will wait a reasonable amount of time before taking this matter further.
    Thank you for taking time to read this letter.
    Sincerely,
    Wang Lin
    解析: 暂无解析

  • 第11题:

    问答题
    Directions: English Club at your university intends to extend and take in new members, encouraging individuals to join in with their own fresh ideas. Write a letter, introduce yourself first and then explain what your ideas are, what kind of job you plan to do and how you will practice your ideas if you are lucky enough to be taken in.  You should write about 100 words. Do not sign your own name at the end of the letter. Use “Li Ming” instead. You do not need to write the address. Now write the letter on the AnswerSheet.

    正确答案:
    Dear President of the English Club,
    I got the new that the English Club intends t extend and take in new members. I am extremely excited about this chance. I am a twenty-year old freshman, majoring in Fine Arts. I had been fascinated by English ever since I was in my primary school. My hobbies include watching musical dramas, traveling and photographing.
    I also come with my fresh ideas. As the Olympic Games are coming around, I plan to put on a music play with the theme related to the Olympics. In order to achieve this goal, we need lots of volunteers. And I have learned how to decorate the stage from my courses and from the dramas that I have watched. I am confident enough to fulfill this job well.
    Looking forward to your reply.
    Yours sincerely,
    Li Ming
    解析: 暂无解析

  • 第12题:

    问答题
    Practice 5You and your family are on holiday abroad. You are staying in a hotel, but you are not satisfied with some aspects of the accommodation. Write a letter to the hotel manager. In your letter, you should· introduce yourself· explain what is wrong with the hotel room, and· say what action you would like the hotel manager to take.Write at least 150 words.You do NOT need to write any addresses.Begin your letter as follows:Dear Sir or Madam,…

    正确答案: 【参考范文】
    Dear Sir/Madam,
    I am one of your hotel guests and my family (wife and two children) and I arrived from Hong Kong SAR and checked in to your hotel several days ago intending to stay for two weeks. We are in room 906 in the West Wing.
    When we arrived, we were slightly disappointed with the size of the hotel room. When we pre-booked this accommodation with our travel agent, she had indicated that we would have a family suite with a double bed and two single beds for our children. However, there is only a double bed and a fold-out sofa, which is not suitable. We were also surprised that our room did not have a sea view, as promised. Finally, we have found the hotel room to be quite cold at night, with insufficient heating.
    I would appreciate it if you could arrange for two single beds to be transferred into our room as soon as possible. Likewise, if several heaters for the room could also be arranged, I would greatly appreciate it.
    I look forward to hearing from you.
    Yours sincerely,
    Brownlee
    解析: 暂无解析

  • 第13题:

    根据下列材料请回答 36~40 题:

    B

    No one wants to look silly or do the wrong thing at a new job.It is important to make the fight impression(印象)from the very first day.You will face new people.You will be in a new place.

    It may be difficult to know what to d0.Here are five tips to help you make it through the firstday at a new job:

    1.First impressions can last forever.Make sure you make a good one.Before your first day,find out if your new job has a dress code(rules about what you can weal"to work).If S0,be sure to follow it.No matter what,always be neat and clean.

    2.Get to work on time.Give yourseff an extra l5 minutes to make sure you arrive on time.

    3.Pay attention to introductions.One of the first things that your supervisor may do is to intro-duce you to co-workers.These CO-workers will be important to you.They ale the ones who will answer your questions when the boss is not around.

    4.Ask plenty of questions.Make sure that your supervisor has told you what is expected of you.If he or she has not told you your duties,ask for a list.Set daily and weekly goals for yourself.

    5.Never be the first one to leave.Observe what your C0—workers do around quitting time(下班时间).It does not look good for you to be eager to leave.

    第 36 题 Before you arrive at work,you should______.

    A.dress in fl fight way

    B.introduce yourself

    C.know your duties

    D.know your CO-workers well


    正确答案:A
    这篇文章是介绍刚参加一个新的工作需要注意的5个事项。当你去上班之前,应该是在办公室之外,所以B、C、D都不对,应该是注意着装要正确,所以答案选A。

  • 第14题:

    Part A

    51. Directions:

    You are planning to ask your friend to join an outing. Express your idea clearly as follows:

    1) details about what you are going to do;

    2) when and where you will go out.

    You should write no less than 100 words and on ANSWER SHEET Ⅱ. Do not sign your own name at the end of the letter.

    You do not need to write the address.


    正确答案:
    [参考范文]
    Dear Li Ying,
        Haven't seen you for a long time. How have you been? I am missing you all the time. As the weather is splendid now, Jack, Lucy and I have made a plan to go out to the countryside by hike. Each of us may take food for the picnic, which we will have at the hillside. The countryside must be very lovely, with grass and trees growing flourishingly, flowers full bloom and bright Sunshine. We can enjoy the scenery to our hearts' content, at the same time and take some pictures as a memory. It is possible for us to meet at the bus stop at 8 a.m. I am sure we will have a good time. Do come and join us.
    Yours always,
    ×××

  • 第15题:

    Suppose a Chinese Classics Club was rencently set up in your school.Write a notice to briefly introduce the club,and call for new members.You should write about 100 worcls on the ANSWER SHEET.Do not use your name or the name of your university.Do not wrire your adciress.


    答案:
    解析:
    Notice Our newly established Chinese Classics Club is seeking new members.Free and open to all students regardless of their major,we are committed to raising awareness of Chinese classics studies and the study of ancient Chinese civilization.We organise weekly reading sessions to study texts including the Con f ucian Analects and the Mengzi etc.Members volunteer to lead the sessions and the atmosphere is informal so as to encourage open thought and discussion.Besides,we offer educational and cultural activities such as public talks and traditional Chinese tea ceremonies in order to appreciate various aspects of traditional Chinese culture.Whether you are a keen reader of Chinese classics or just want to find out more about traditional Chinese culture,you are most welcome to join.Anyone interested please contact our chairman Mr.Zhang at 82006600 for more details.Chinese Classics Club

  • 第16题:

    You install a TV tuner card on your computer.  You need to record two different TV shows that run on two different channels at the same time.  What should you do?()

    • A、Install a TV tuner card that supports high-definition TV (HDTV).
    • B、Install an additional TV tuner card.
    • C、Contact your TV cable or satellite provider to add support for concurrent recording.
    • D、Remove the existing TV tuner card. Install a new TV tuner card that supports MPEG-2 video hardware or software video decoding.

    正确答案:B

  • 第17题:

    问答题
    Directions:You have made an email appointment with your foreign language teacher, Peter Brown, but failed to keep it. Write a letter to your teacher to  1) apologize for your failure to keep the appointment,  2) explain your reason,  3) express your wish to make another appointment.  You should write at least 80 words on ANSWER SHEET.  Do notsign your name at the end of the letter. Use “Li Ming” instead.  Do not write the address.

    正确答案:
    Dear Mr. Brown,
    I am writing to apologize for my failure to keep the appointment we made on Friday. I did set out by bike to meet you that afternoon, but unfortunately, I knocked an old lady down on the way and hurt her leg. I had no choice but to send her to hospital. I am sorry for any inconvenience this has caused to you. I can assure you that it will never happen again. I do need your help in writing my paper, so would you please give me another chance to discuss it with you? If so, please email me to suggest a time. Thank you.
    Yours sincerely,
    Li Ming
    解析: 暂无解析

  • 第18题:

    问答题
    Practice 2  Suppose your neighbor Uncle Li feeds many pigeons in his corridor, which interferes with your daily life quite a lot. You have communicated with Uncle Li, but he refused to move away the pigeons. Write a letter of complaint to the neighborhood committee. Your letter should include:  (1) a description of the situation  (2) complaint about the situation  (3) your request  You should write approximately 100 words. Do not sign your own name at the end of the letter. Use Wang Lin instead. You don’t need to write the address.

    正确答案: 【范文】
    Dear Sir/Madam,
    I write this letter of complaint to you because I really can’t stand those pigeons in my corridor any more. My neighbor uncle Li raises many pigeons in the corridor that he shares with us and it’s very noisy with those pigeons flying in and out now and then. Moreover, it’s always so dirty and smelly with the droppings everywhere in the corridor that it’s a suffering to pass by the corridor.
    I’ve communicated with uncle Li but he refused to move away his pigeons. So I’d like you to ask him to reconsider it. Because his pigeons have interfered with the life of the whole neighborhood.
    Yours sincerely,
    Wang Lin
    解析: 暂无解析

  • 第19题:

    问答题
    Practice 1Write a letter to a friend who has invited you to stay with them in their country.In your letter· thank your friend for their invitation· say when you are likely to visit· say what you would like to do during your visitWrite at least 150 words.You do NOT need to write any addresses. Begin your letter as follows:Dear...

    正确答案: 【参考范文】
    Dear Bella,
    Thank you so much for inviting me to come and stay with you at your home in Rome next year. I'd love to come.
    I've heard that summer is quite hot and humid there, and I'm not sure what your commitments at work are, so when do you think would be the most suitable time for me to visit? I am on holiday from university from December to February, so I am available to travel to visit you any time in these months.
    I'm so excited about seeing you again and catching up on all your news. I've never been to Rome but I know it is a very beautiful city with lots of interesting history. I would love to see the Coliseum and of course all the stunning churches and old buildings. I'm also very keen on Italian food and I love shopping, so I'm sure we're going to have a great time.
    Hoping to hear from you soon.
    Clara
    解析: 暂无解析

  • 第20题:

    单选题
    You'd better have your TV set().
    A

    repair 

    B

    repaired

    C

    repairing 

    D

    to repair


    正确答案: D
    解析: 暂无解析

  • 第21题:

    问答题
    ◆Topic 7:TV—the Pandora’s Box to Children?  Questions for Reference:  1) Some people think children’s spending time on TV and video is good, while others think it is bad. Discuss both views.  2) Give your own opinion about this issue.  3) What can we do to ensure the TV and video make a positive effect on our children?

    正确答案: 【参考答案】
    It is true that a lot of children, from below 3 to high school, would like to spend time in watching a range of TV programs and videos. One of the most obvious reasons for this is that these are so attractive, vivid and touching our lives that the children who are curious cannot resist their temptation at all.
    Some people, especially the parents, argue that this is very damaging. They probably begin by pointing out that their children who are limited in self-control and self-principle will easily take too much time in watching instead of being back to study after doing for a short while. In addition to this, it is well aware that the amount of violence and unhealthy pictures are filled with videos for some reasons. When children who are still simple watch too much amount without any correct guidance, some of them will easily break the laws in the realistic world by imitating the details of crimes.
    However, others who disbelieve watching TV or video is bad claim that TV programs and the amount of videos can fully help children understand outside world or relax their stressful brains after intense study. Obviously, those who often watch TV have a wider range of knowledge and better understandings to our society than those who do not. All of this is beneficial to children’s growth and their future social life.
    Overall, I would like to say that watching TV or videos are necessary for children who need knowledge and information, but the point is that parents must ensure their children not to watch too much or too long, and at the same time the Government should give a harsh warning to media with overuse of unhealthy contents.
    解析: 暂无解析

  • 第22题:

    问答题
    Practice 2You had a small fire in your room. Write a letter to your landlord Mr. Smiths, and tell him:(1) The situation of what has happened.(2) What property you have lost.(3) The recommendations you provide.Do not sign your own name at the end of the letter. Use “Li Ming” instead. You do not need to write the address.

    正确答案: 【参考范文】
    Dear Mr. Smiths,
    An unhappy affair happened last Saturday in my room when I was on my holiday on the beach. Some neighboring boys were playing fireworks and one threw one firework into my broken window which caused the small fire. Fortunately my neighbor Tom found it immediately. He opened the door and put down the fire. The properties that I have lost are as follows:
    (1) My bedcovering, a sweater and an overcoat.
    (2) My textbooks of Education next semester.
    Although they are partly spoiled, I have to change new ones. To avoid such things once more, I put forward some recommendations to you.
    (1) Advise the boys not play fireworks nearby. As in some other countries, it is not allowed to play fireworks in city areas.
    (2) Repair my broken windows immediately please.
    (3) Check the windows and the doors of other rooms. The fire will spread if it happens somewhere else.
    I hope this will get your full attention.
    Yours sincerely,
    Mary
    解析: 暂无解析

  • 第23题:

    问答题
    Directions:   You’ve heard that your good friend, Jack, got the first prize in the English Speech Contest. Write a letter to congratulate him. Your letter should cover the following information:  (1) express your congratulations;  (2) the reasons of your congratulations.  You should write about 100 words. Do not sign your own name at the end of the letter. Use “Li Ming” instead. You don’t need to write the address.

    正确答案:
    Dear Jack,
    I am very glad to learn that you have won the first prize in the English Speech Contest held by the English Club yesterday. ②I would like to express my best wishes and sincere congratulations to you.
    You deserve this outcome. ④You earned it byyour painstaking efforts and persistent diligence, which proves “No pains, no gains.” ⑤You’ve set a very good example to us. I am really proud of you and regret very much that I was not able to watch the speech contest owing to the serious traffic jam. ⑥Please accept my heartfelt congratulations!
    Yours sincerely,
    Li Ming
    解析:
    ①表明写信的原因
    ②表达自己的祝贺
    ③④对对方努力的肯定
    ⑤高度评价对方取得的成绩
    ⑥祝贺信结尾常用句