单选题A user reports that their touchpad no longer works on their laptop. Which of the following is the FIRST troubleshooting step?（）A Plug in USB keyboardB Check for a disable switchC Contact the laptop manufacturerD Plug in a USB mouse

题目
单选题
A user reports that their touchpad no longer works on their laptop. Which of the following is the FIRST troubleshooting step?（）
A

Plug in USB keyboard

B

Check for a disable switch

C

Contact the laptop manufacturer

D

Plug in a USB mouse

相似考题

1.A customer, who brings their laptop to work on a daily basis, calls to ask for the best way to add USB ports and an additional network card to their laptop. Which of the following would meet the user’s requirements?（）A. Docking stationB. Self powered USB hubC. KVM switchD. Non-powered USB hub

2.A user reports that they walked away from their laptop for 30 minutes and when they came backthe screen was very dim. The user tried moving the mouse and increasing the brightness setting,but neither worked. Which of the following should the technician do FIRST?（）A. Plug in an external monitor to test the video card.B. Run a check disk scan to verify there is no corruption.C. Check if the laptop is now on battery power.D. Have the LCD screen replaced with a known good screen.

3.A home user working outside an office reports that their laptop is no longer connecting to theInternet. Which of the following would a technician recommend to check FIRST?（）A、Windows Firewall settingsB、DHCP settingsC、Disable HomeGroupD、Wireless on/off switch

4.A home user working outside an office reports that their laptop is no longer connecting to theInternet. Which of the following would a technician recommend to check FIRST?()A. Windows Firewall settingsB. DHCP settingsC. Disable HomeGroupD. Wireless on/off switch

更多“单选题A user reports that their touchpad no longer works on their laptop. Which of the following is the FIRST troubleshooting step?（）A Plug in USB keyboardB Check for a disable switchC Contact the laptop manufacturerD Plug in a USB mouse”相关问题

  • 第1题：

    A user reports that their onboard RJ-45 jack is damaged and will no longer function. Which of the following will provide this jack as an alternative to replacing the motherboard?（）

    • A、Install a USB serial adapter
    • B、Connect to a USB hub
    • C、Use an external modem
    • D、Use an Ethernet card

    正确答案:D

  • 第2题：

    Which of the following is an advantage that a USB mouse has over a PS/2 mouse?（）

    • A、A USB mouse uses less power
    • B、A USB mouse is more portable
    • C、A USB mouse is hot swappable
    • D、A USB mouse is more secure

    正确答案:C

  • 第3题：

    A remote user is attempting to install a new external storage device on their computer. The user reports they only have one port open on the back of the device and the port is similar to the USB port their mouse is connected to. The port has a bevel on one side and is slightly larger than the USB port. Which of the following connector types is MOST likely being described?（）

    • A、IEEE 1394
    • B、USB 2.0
    • C、PCMCIA
    • D、Parallel

    正确答案:A

  • 第4题：

    A home user would like to connect their laptop display to their home HD television. Which of the following is the BEST solution?（）

    • A、Connecting the laptop’s VGA output to an HDMI adaptor
    • B、Connecting the laptop’s VGA output to the television’s VGA input
    • C、Connecting the laptop's USB output to the HD television’s HDMI adaptor
    • D、Connecting the laptop’s USB output to the television’s USB input

    正确答案:B

  • 第5题：

    Which of the following are considered plug and play technologies in a laptop？（）

    • A、SATA
    • B、RAID
    • C、USB
    • D、EIDE

    正确答案:C

  • 第6题：

    A technician is preparing to update the BIOS on a laptop. Which of the following should thetechnician do to prevent problems during the update?（）

    • A、Remove all of the memory
    • B、Plug in the AC adapter
    • C、Remove the hard drive and optical drive
    • D、Clear the partitions on the hard drive

    正确答案:B

  • 第7题：

    单选题
    A home user working outside an office reports that their laptop is no longer connecting to theInternet. Which of the following would a technician recommend to check FIRST?（）
    A

    Windows Firewall settings

    B

    DHCP settings

    C

    Disable HomeGroup

    D

    Wireless on/off switch


    正确答案： C
    解析： 暂无解析

  • 第8题：

    单选题
    A user reports that they walked away from their laptop for 30 minutes and when they came backthe screen was very dim. The user tried moving the mouse and increasing the brightness setting,but neither worked. Which of the following should the technician do FIRST?（）
    A

    Plug in an external monitor to test the video card.

    B

    Run a check disk scan to verify there is no corruption.

    C

    Check if the laptop is now on battery power.

    D

    Have the LCD screen replaced with a known good screen.


    正确答案： C
    解析： 暂无解析

  • 第9题：

    单选题
    A user reports that their onboard RJ-45 jack is damaged and will no longer function. Which of the following will provide this jack as an alternative to replacing the motherboard?（）
    A

    Install a USB serial adapter

    B

    Connect to a USB hub

    C

    Use an external modem

    D

    Use an Ethernet card


    正确答案： B
    解析： 暂无解析

  • 第10题：

    单选题
    Which of the following is an advantage that a USB mouse has over a PS/2 mouse?（）
    A

    A USB mouse uses less power

    B

    A USB mouse is more portable

    C

    A USB mouse is hot swappable

    D

    A USB mouse is more secure


    正确答案： D
    解析： 暂无解析

  • 第11题：

    单选题
    Which of the following are considered plug and play technologies in a laptop？（）
    A

    SATA

    B

    RAID

    C

    USB

    D

    EIDE


    正确答案： C
    解析： 暂无解析

  • 第12题：

    单选题
    A user reports their laptop computer can no longer connect to a server. The computer works correctly in a different office. Which of the following tools would be used to troubleshoot this issue?（）
    A

    Cable tester

    B

    Multimeter

    C

    Fiber splicer

    D

    Loopback plug


    正确答案： D
    解析： 暂无解析

  • 第13题：

    A customer, who brings their laptop to work on a daily basis, calls to ask for the best way to add USB ports and an additional network card to their laptop. Which of the following would meet the user’s requirements?（）

    • A、Docking station
    • B、Self powered USB hub
    • C、KVM switch
    • D、Non-powered USB hub

    正确答案:A

  • 第14题：

    A technician is troubleshooting a laptop LCD, and when the cover is opened nothing shows on the screen. Then all of a sudden the screen comes on and works fine. Which of the following should the technician check FIRST?（）

    • A、Backlight
    • B、Inverter
    • C、Loose cable
    • D、Lid switch

    正确答案:D

  • 第15题：

    A technician receives a laptop work order stating that the mouse pointer from the touchpad is moving randomly around the screen. Which of the following should the technician do FIRST？（）

    • A、Reboot the computer.
    • B、Replace the touchpad.
    • C、Clean the touchpad.
    • D、Update the driver.

    正确答案:C

  • 第16题：

    A user reports that their touchpad no longer works on their laptop. Which of the following is the FIRST troubleshooting step?（）

    • A、Plug in USB keyboard
    • B、Check for a disable switch
    • C、Contact the laptop manufacturer
    • D、Plug in a USB mouse

    正确答案:B

  • 第17题：

    A user states that they unplugged their mouse to clean the roller ball, but after plugging it back in the mouse no longer functions. Which of the following is the MOST likely cause of this issue?（）

    • A、The mouse has a PS/2 connector which is not hot-swappable.
    • B、The mouse roller ball is now too smooth to gain traction.
    • C、The mouse was broken before the user unplugged to clean it.
    • D、The mouse has a USB connector that is not getting enough power.

    正确答案:A

  • 第18题：

    A user reports their laptop computer can no longer connect to a server. The computer works correctly in a different office. Which of the following tools would be used to troubleshoot this issue?（）

    • A、Cable tester
    • B、Multimeter
    • C、Fiber splicer
    • D、Loopback plug

    正确答案:A

  • 第19题：

    单选题
    A user reports that their touchpad no longer works on their laptop. Which of the following is the FIRST troubleshooting step?（）
    A

    Plug in USB keyboard

    B

    Check for a disable switch

    C

    Contact the laptop manufacturer

    D

    Plug in a USB mouse


    正确答案： D
    解析： 暂无解析

  • 第20题：

    单选题
    A home user would like to connect their laptop display to their home HD television. Which of the following is the BEST solution?（）
    A

    Connecting the laptop’s VGA output to an HDMI adaptor

    B

    Connecting the laptop’s VGA output to the television’s VGA input

    C

    Connecting the laptop's USB output to the HD television’s HDMI adaptor

    D

    Connecting the laptop’s USB output to the television’s USB input


    正确答案： A
    解析： 暂无解析

  • 第21题：

    单选题
    A user states that they unplugged their mouse to clean the roller ball, but after plugging it back in the mouse no longer functions. Which of the following is the MOST likely cause of this issue?（）
    A

    The mouse has a PS/2 connector which is not hot-swappable.

    B

    The mouse roller ball is now too smooth to gain traction.

    C

    The mouse was broken before the user unplugged to clean it.

    D

    The mouse has a USB connector that is not getting enough power.


    正确答案： B
    解析： 暂无解析

  • 第22题：

    单选题
    A customer, who brings their laptop to work on a daily basis, calls to ask for the best way to add USB ports and an additional network card to their laptop. Which of the following would meet the user’s requirements?（）
    A

    Docking station

    B

    Self powered USB hub

    C

    KVM switch

    D

    Non-powered USB hub


    正确答案： D
    解析： 暂无解析

  • 第23题：

    单选题
    A technician is troubleshooting a laptop LCD, and when the cover is opened nothing shows on the screen. Then all of a sudden the screen comes on and works fine. Which of the following should the technician check FIRST?（）
    A

    Backlight

    B

    Inverter

    C

    Loose cable

    D

    Lid switch


    正确答案： C
    解析： 暂无解析

  • 第24题：

    单选题
    A technician receives a laptop work order stating that the mouse pointer from the touchpad is moving randomly around the screen. Which of the following should the technician do FIRST？（）
    A

    Reboot the computer.

    B

    Replace the touchpad.

    C

    Clean the touchpad.

    D

    Update the driver.


    正确答案： D
    解析： 暂无解析

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