单选题A laptop has a non-functioning keyboard. After the keyboard was replaced with a known good one, the technician finds that the keyboard still is not functioning. Which of the following steps should the technician take NEXT?（）A Replace the motherboard.B

题目
单选题
A laptop has a non-functioning keyboard. After the keyboard was replaced with a known good one, the technician finds that the keyboard still is not functioning. Which of the following steps should the technician take NEXT?（）
A

Replace the motherboard.

B

Check all connections.

C

Replace the USB controller.

D

Check the PS/2 connector.

相似考题

1.A laptop has a non-functioning keyboard. After the keyboard was replaced with a known good one, the technician finds that the keyboard still is not functioning. Which of the following steps should the technician take NEXT?（）A. Replace the motherboard.B. Check all connections.C. Replace the USB controller.D. Check the PS/2 connector.

2.A laptop has a non-functioning keyboard. After the keyboard was replaced with a known good one, the technician finds that the keyboard still is not functioning. Which of the following steps should the technician take NEXT?（）A、Replace the motherboard.B、Check all connections.C、Replace the USB controller.D、Check the PS/2 connector.

3.A client reports that the cursor on their laptop moves to one corner of the screen and stays there when they try to use the keyboard joystick. Which of the following components will MOST likely need to be replaced to resolve the issue?（）A、TouchpadB、MotherboardC、KeyboardD、External pointing device

4.After a technician installs a video card, which of the following should the technician configure NEXT?()A. ResolutionB. ColorsC. Dots per inchD. Refresh rate

更多“单选题A laptop has a non-functioning keyboard. After the keyboard was replaced with a known good one, the technician finds that the keyboard still is not functioning. Which of the following steps should the technician take NEXT?（）A Replace the motherboard.B ”相关问题

  • 第1题：

    After a technician installs a video card, which of the following should the technician configure NEXT?（）

    • A、Resolution
    • B、Colors
    • C、Dots per inch
    • D、Refresh rate

    正确答案:A

  • 第2题：

    A technician has resolved a paper jam. After the jam is cleared, the display continues to indicate that the printer is jammed. Which of the following should be performed NEXT?（）

    • A、Power cycle the printer
    • B、Print a test page
    • C、Remove all the paper trays and restart the printer
    • D、Remove and replace the roller

    正确答案:A

  • 第3题：

    A technician is troubleshooting a monitor displaying a blank screen and the power indicator light ison. Which of the following should the technician do next?（）

    • A、Test the computer with a known-good monitor.
    • B、Check if the monitor is still covered under the manufacturer’s warranty.
    • C、Replace the monitor’s power cord with a known-good power cord.
    • D、Swap out the computer’s video card.

    正确答案:A

  • 第4题：

    A technician installed a new application on a Windows XP desktop. After the application wasinstalled, the technician rebooted the desktop and received a bluescreen error. Which of thefollowing steps should the technician perform?（） (Select TWO).

    • A、Boot into Safe Mode
    • B、Replace the motherboard
    • C、Uninstall the application
    • D、Replace the hard drive
    • E、Install more RAM

    正确答案:A,C

  • 第5题：

    When replacing a laptop keyboard, the FIRST thing that Bob, a technician, should do is remove:（）

    • A、the battery.
    • B、the memory cover and memory sticks giving access to the screws holding the keyboard in place.
    • C、the top bezel covering the screws holding the keyboard in place.
    • D、the AC power.

    正确答案:D

  • 第6题：

    A technician receives a laptop that is running out of battery power more quickly than expected.Which of the following can the technician do to correct the problem？ （）

    • A、Note on the work order that the laptop is losing battery capabilities and the laptop must be replaced.
    • B、Replace the battery by purchasing a new battery from the manufacturer.
    • C、Stop using the battery and use alternating current （AC） power for the laptop.
    • D、Replace the AC adaptor by purchasing a new adapter from the manufacturer.

    正确答案:B

  • 第7题：

    单选题
    A user needs a laptop keyboard replaced because the space bar is not working. Mike, a technician, replaces the keyboard, and notices that a diagonal set of keys will not respond. Which of the following is the MOST likely cause?（）
    A

    StickyKeys is enabled and needs to be disabled.

    B

    The new keyboard is defective and needs to be replaced.

    C

    The system board is defective.

    D

    The keyboard ribbon is not seated properly.


    正确答案： A
    解析： 暂无解析

  • 第8题：

    单选题
    A client reports that the cursor on their laptop moves to one corner of the screen and stays there when they try to use the keyboard joystick. Which of the following components will MOST likely need to be replaced to resolve the issue?（）
    A

    Touchpad

    B

    Motherboard

    C

    Keyboard

    D

    External pointing device


    正确答案： C
    解析： 暂无解析

  • 第9题：

    单选题
    A technician has resolved a paper jam. After the jam is cleared, the display continues to indicate that the printer is jammed. Which of the following should be performed NEXT?（）
    A

    Power cycle the printer

    B

    Print a test page

    C

    Remove all the paper trays and restart the printer

    D

    Remove and replace the roller


    正确答案： C
    解析： 暂无解析

  • 第10题：

    单选题
    A technician receives a dot matrix printer for repair and the work order states that the printer is only printing one-half of each character. Which of the following should the technician replace？（）
    A

    print head

    B

    fuser

    C

    injector

    D

    print nozzle


    正确答案： C
    解析： 暂无解析

  • 第11题：

    单选题
    When replacing a laptop keyboard, the FIRST thing that Bob, a technician, should do is remove:（）
    A

    the battery.

    B

    the memory cover and memory sticks giving access to the screws holding the keyboard in place.

    C

    the top bezel covering the screws holding the keyboard in place.

    D

    the AC power.


    正确答案： D
    解析： 暂无解析

  • 第12题：

    单选题
    If an external monitor is attached to a laptop and it does not work， which of the following actions should a technician take FIRST？（）
    A

    Re-install the operating system.

    B

    Open and close the cover.

    C

    Use the function key to activate the monitor.

    D

    Install new software for the keyboard.


    正确答案： C
    解析： 暂无解析

  • 第13题：

    A Windows OS has failed to load after a successful power on self test. Which of the following steps will help troubleshoot the problem?（）

    • A、Change the time and date in the BIOS.
    • B、Replace the keyboard.
    • C、Check for media in the optical drive.
    • D、Add more RAM.

    正确答案:C

  • 第14题：

    A laptop will not output to a connected projector. Which of the following steps should a technician take FIRST?（）

    • A、Press the appropriate function + monitor key.
    • B、Adjust the BIOS settings for external display.
    • C、Replace the video card on the laptop.
    • D、Update video drivers for the video card.

    正确答案:A

  • 第15题：

    If an external monitor is attached to a laptop and it does not work， which of the following actions should a technician take FIRST？（）

    • A、Re-install the operating system.
    • B、Open and close the cover.
    • C、Use the function key to activate the monitor.
    • D、Install new software for the keyboard.

    正确答案:C

  • 第16题：

    A technician has replaced a video card with another manufacturer’s video card. The driverinstallation does not complete. Which of the following steps should the technician take FIRST?（）

    • A、Roll back the driver.
    • B、Install the original video card and reboot.
    • C、Delete the monitor.
    • D、Remove the video card and reboot.

    正确答案:A

  • 第17题：

    A user needs a laptop keyboard replaced because the space bar is not working. Mike, a technician, replaces the keyboard, and notices that a diagonal set of keys will not respond. Which of the following is the MOST likely cause?（）

    • A、StickyKeys is enabled and needs to be disabled.
    • B、The new keyboard is defective and needs to be replaced.
    • C、The system board is defective.
    • D、The keyboard ribbon is not seated properly.

    正确答案:D

  • 第18题：

    A technician has a laptop that is running slow and notices the fan is on high. Which of the following should the technician try FIRST?（）

    • A、Clean the heatsink assembly of debris.
    • B、Turn the fan off when the AC adapter is attached.
    • C、Turn the fan to low in the BIOS.
    • D、Replace the processor and fan.

    正确答案:A

  • 第19题：

    单选题
    When servicing a laptop, which of the following components usually requires the keyboard to beremoved before the component can be replaced?（）
    A

    Processor

    B

    Hard drive

    C

    Battery

    D

    Optical drive


    正确答案： A
    解析： 暂无解析

  • 第20题：

    单选题
    A laptop will not output to a connected projector. Which of the following steps should a technician take FIRST?（）
    A

    Press the appropriate function + monitor key.

    B

    Adjust the BIOS settings for external display.

    C

    Replace the video card on the laptop.

    D

    Update video drivers for the video card.


    正确答案： C
    解析： 暂无解析

  • 第21题：

    单选题
    A technician has replaced a video card with another manufacturer’s video card. The driverinstallation does not complete. Which of the following steps should the technician take FIRST?（）
    A

    Roll back the driver.

    B

    Install the original video card and reboot.

    C

    Delete the monitor.

    D

    Remove the video card and reboot.


    正确答案： B
    解析： 暂无解析

  • 第22题：

    单选题
    After a technician installs a video card, which of the following should the technician configure NEXT?（）
    A

    Resolution

    B

    Colors

    C

    Dots per inch

    D

    Refresh rate


    正确答案： D
    解析： 暂无解析

  • 第23题：

    单选题
    A technician is troubleshooting a monitor displaying a blank screen and the power indicator light ison. Which of the following should the technician do next?（）
    A

    Test the computer with a known-good monitor.

    B

    Check if the monitor is still covered under the manufacturer’s warranty.

    C

    Replace the monitor’s power cord with a known-good power cord.

    D

    Swap out the computer’s video card.


    正确答案： A
    解析： 暂无解析

  • 第24题：

    单选题
    A laptop has a non-functioning keyboard. After the keyboard was replaced with a known good one, the technician finds that the keyboard still is not functioning. Which of the following steps should the technician take NEXT?（）
    A

    Replace the motherboard.

    B

    Check all connections.

    C

    Replace the USB controller.

    D

    Check the PS/2 connector.


    正确答案： D
    解析： 暂无解析

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