不定项题A customer reports that a networked printer is not printing documents. The technician successfullypings the printer’s IP address. Which of the following could be the problem? (Select TWO).（）AThe network cable is unplugged.BThe printer is low on toner.

题目
不定项题
A customer reports that a networked printer is not printing documents. The technician successfullypings the printer’s IP address. Which of the following could be the problem? (Select TWO).（）
A

The network cable is unplugged.

B

The printer is low on toner.

C

The gateway address on the printer is incorrect.

D

The printer is out of paper.

E

The spooler is not functioning.

相似考题

1.A user is unable to print to the network printer. A print job appears in their print queue and cannotbe deleted. The user has the correct permissions to modify and delete print jobs. All other users are able to print to the network printer. Which of the following procedures should the technician try FIRST?（）A. Cycle the power on the network printer.B. Verify the network cable is connected to the printer.C. Reinstall the printer driver.D. Restart the print spooler service.

2. A user reports that a network printer will not print, however, other users are not experiencing any problems. The user has rebooted their computer twice and it is still not printing. Which of the following should the technician check?（）A、Run the printer configuration wizard on the desktop.B、Check to see if the network printer is turned on.C、Verify that the printer is connected to the network.D、Check the local print queue for a failed print job.

3.A technician just finished installing a new printer on an end user’s computer. Which of thefollowing will enable the technician to see the test page option for the printer?（）A、Right-click on the printer and select PropertiesB、Double click on the printer iconC、Right-click on the printer and select Set as DefaultD、Right-click on the printer and select Open

4.A network technician is installing a new managed 10/100 Mbps switch on the network. The network has an older printer with a 10Mbps network adapter that will be moved to the new switch.Which of the following settings on the switch will need to be configured to support the printer?（）A. MAC filteringB. IP addressC. PoED. Port speed

更多“不定项题A customer reports that a networked printer is not printing documents. The technician successfullypings the printer’s IP address. Which of the following could be the problem? (Select TWO).（）AThe network cable is unplugged.BThe printer is low on toner.”相关问题

  • 第1题：

    A network technician is installing a new managed 10/100 Mbps switch on the network. The network has an older printer with a 10Mbps network adapter that will be moved to the new switch. Which of the following settings on the switch will need to be configured to support the printer?（）

    • A、MAC filtering
    • B、IP address
    • C、PoE
    • D、Port speed

    正确答案:D

  • 第2题：

    A technician receives a printer that is printing ink smudges on random sheets of paper. Which of the following should the technician try FIRST？（）

    • A、Replace the printer.
    • B、Replace print head assembly.
    • C、Clean the print head.
    • D、Use a different brand of paper.

    正确答案:C

  • 第3题：

    A user reports that a printer has started producing a repetitive image defect on all printouts. Which of the following are the MOST likely causes of the problem?（） (Select TWO).

    • A、Toner cartridge
    • B、Laser scanner
    • C、Formatter PCB
    • D、Pickup rollers
    • E、Fuser

    正确答案:A,E

  • 第4题：

    When installing an inkjet printer for the first time， which of the following should be done FIRST？ （）

    • A、Print a test page from the Printer icon under the printers tab.
    • B、Select the new printer as the default printer.
    • C、Run the printhead alignment within the Tools folder of the printer.
    • D、Ensure that the printer is set for bi-directional printing.

    正确答案:C

  • 第5题：

    A user reports that when trying to print a document nothing comes out of the printer and states that the only printer in the printer dialog box is ’Microsoft Office Document Image Writer.’ The technician should understand that the problem is that the printer： （）

    • A、has not been installed on the user’s computer.
    • B、is not turned on.
    • C、driver is corrupt.
    • D、cable is unplugged.

    正确答案:A

  • 第6题：

    A technician is setting up a new inkjet printer and notices that the images appear hazy. Which of the following should the technician perform FIRST to resolve the issue?（）

    • A、Refill the cartridges
    • B、Replace the toner
    • C、Replace the network cable
    • D、Calibrate the inkjet printer

    正确答案:D

  • 第7题：

    A technician is servicing a customer’s color laser printer and notices excess toner in the printer.Which of the following tools would BEST assist the technician in removing the excess toner?（）

    • A、Damp towel
    • B、Compressed air
    • C、Alcohol wipe
    • D、Computer vacuum

    正确答案:D

  • 第8题：

    A user reports that they are unable to print to a remote printer. Which of the following should the technician check FIRST？（）

    • A、Printer driver
    • B、Protocol stack
    • C、Network connectivity
    • D、Correct patch application

    正确答案:C

  • 第9题：

    单选题
    A customer has installed a new computer on their network. They can print to the printer but the option for duplex printing is not available. All other computers have the option. Which of the following is the cause of the problem？（）
    A

    The new computer is printing to the wrong IP address.

    B

    The new computer is using the wrong protocol.

    C

    The driver port is not setup correctly.

    D

    The option has not been selected on the driver.


    正确答案： A
    解析： 暂无解析

  • 第10题：

    不定项题
    A customer reports that a networked printer is not printing documents. The technician successfullypings the printer’s IP address. Which of the following could be the problem? (Select TWO).（）
    A

    The network cable is unplugged.

    B

    The printer is low on toner.

    C

    The gateway address on the printer is incorrect.

    D

    The printer is out of paper.

    E

    The spooler is not functioning.


    正确答案： B
    解析： 暂无解析

  • 第11题：

    单选题
    A user reports that while printing a large document，the local printer fails to print and the document cannot be deleted from the queue. What is the MOST likely cause of the problem？（）
    A

    The printer cable is not bi-directional.

    B

    The user does not have full printer administration rights.

    C

    The computer cannot spool and send the print job fast enough.

    D

    The print job is too big for the amount of available memory.


    正确答案： D
    解析： 暂无解析

  • 第12题：

    单选题
    Which of the following will MOST likely happen if a laser printer displays ‘15% fuser remaining’?（）
    A

    The printer will print according to specification.

    B

    The printer will stop printing immediately.

    C

    The printer will take longer to print.

    D

    The printer will print blank sheets of paper


    正确答案： C
    解析： 暂无解析

  • 第13题：

    A user states that the inkjet printer is printing streaks on documents. Which of the following wouldresolve the issue?（）

    • A、Use the printer’s clean option.
    • B、Replace the printer data cable.
    • C、Print the demo page from the printer.
    • D、Reinstall the drivers.

    正确答案:A

  • 第14题：

    A technician receives a dot matrix printer for repair and the work order states that the printer is only printing one-half of each character. Which of the following should the technician replace？（）

    • A、print head
    • B、fuser
    • C、injector
    • D、print nozzle

    正确答案:A

  • 第15题：

    A customer reports that a networked printer is not printing documents. The technician successfullypings the printer’s IP address. Which of the following could be the problem? (Select TWO).（）

    • A、The network cable is unplugged.
    • B、The printer is low on toner.
    • C、The gateway address on the printer is incorrect.
    • D、The printer is out of paper.
    • E、The spooler is not functioning.

    正确答案:D,E

  • 第16题：

    When connecting a laser printer to a network for the first time， a technician should FIRST：（）

    • A、configure the network settings on the printer.
    • B、ensure the cable is set to TCP/IP.
    • C、enable the printer in the BIOS.
    • D、configure the printer as bi-directional in Windows.

    正确答案:A

  • 第17题：

    A laser printer is sent for repair and the work order indicates that there is an image printing problem.  Which of the following should a technician do FIRST to confirm this problem？（）

    • A、Run the calibration feature on the laser printer.
    • B、Run a self-test image page from the printer.
    • C、Clean the corona wire and return printer.
    • D、Print a test page from a computer.

    正确答案:B

  • 第18题：

    A user states that a networked printer is not working today, but yesterday the printer worked fine. The technician checks the user’s print queue and sees several jobs in the queue. The queue is flushed, restarted, and the user is still having the same issue. Which of the following should be verified NEXT on the printer? （）

    • A、That the WEP key is disabled
    • B、That the fuser is not faulty
    • C、That the IP is static
    • D、That the buffer is not overloaded

    正确答案:C

  • 第19题：

    A printer is consistently printing random characters on every page. Which of the following should be done? （）(Select TWO).

    • A、Power cycle the printer
    • B、Replace the fuser
    • C、Check for paper jams
    • D、Clean the print drum
    • E、Check the printer driver

    正确答案:A,E

  • 第20题：

    单选题
    A user states that a networked printer is not working today, but yesterday the printer worked fine. The technician checks the user’s print queue and sees several jobs in the queue. The queue is flushed, restarted, and the user is still having the same issue. Which of the following should be verified NEXT on the printer? （）
    A

    That the WEP key is disabled

    B

    That the fuser is not faulty

    C

    That the IP is static

    D

    That the buffer is not overloaded


    正确答案： C
    解析： 暂无解析

  • 第21题：

    多选题
    A printer is consistently printing random characters on every page. Which of the following should be done? （）(Select TWO).
    A

    Power cycle the printer

    B

    Replace the fuser

    C

    Check for paper jams

    D

    Clean the print drum

    E

    Check the printer driver


    正确答案： C,E
    解析： 暂无解析

  • 第22题：

    单选题
    The network printer is locking up and printing garbled text. When the user cancels the job fromtheir local print queue, nothing happens. Which of the following is the MOST likely cause?（）
    A

    The printer needs to be power cycled to clear the job.

    B

    The print server’s queue needs to be checked.

    C

    The printer needs to be set to factory defaults.

    D

    The user’s workstation needs to be rebooted.


    正确答案： C
    解析： 暂无解析

  • 第23题：

    单选题
    Mike, a technician, is troubleshooting a printer issue. The print spooler for a local printer continues to fill up with new jobs and no jobs are being processed at the printer. Which of the following is MOST likely the cause?（）
    A

    The network connection is unavailable.

    B

    The printer is offline.

    C

    The user does not have the proper security permissions.

    D

    The print spooler is stopped.


    正确答案： B
    解析： 暂无解析

  • 第24题：

    多选题
    A user reports that a printer has started producing a repetitive image defect on all printouts. Which of the following are the MOST likely causes of the problem?（） (Select TWO).
    A

    Toner cartridge

    B

    Laser scanner

    C

    Formatter PCB

    D

    Pickup rollers

    E

    Fuser


    正确答案： C,B
    解析： 暂无解析

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