单选题Which of the following reasons indicate why it is important to have the user demonstrate the task they are trying to perform?（）A To help the technician learn how to perform the task B To determine if the user is performing the task properly C To determ

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Which of the following reasons indicate why it is important to have the user demonstrate the task they are trying to perform?（）

• A、To help the technician learn how to perform the task 
• B、To determine if the user is performing the task properly 
• C、To determine if the user is authorized to perform the task 
• D、To help the technician determine if there is a better way to perform the task in question 

第4题：

A user states that they are trying to project their laptop to a screen for a presentation. They have plugged the projector cable into their laptop, and turned the projector on, but no signal is found. Which of the following should the technician perform FIRST?（）

• A、Ensure the projector is receiving power
• B、Verify the laptop is not running on battery
• C、Toggle the function key for displays
• D、Replace the projector cable with another

第5题：

A technician is working on a PC that may have malware. Which of the following should thetechnician try FIRST?（）

• A、Educate the end user about how a computer becomes infected.
• B、Perform a clean install of the OS.
• C、Boot the PC in Safe Mode.
• D、Quarantine all infected files.

第6题：

A recently installed package needs to be rolled back to a previous version. Which of the following commands will perform the task？（） 

• A、reject
• B、cleanup
• C、deinstall
• D、uninstall

第7题：

You are a network administrator for ExamSheet.net's Windows 2000 network.  You use a user account named User1 to log on tot a Windows 2000 Professional computer. The computer is used by different students in a classroom. User1 does not have administrative rights. However, you prefer to use this account for your daily activities. Using the Task Scheduler you schedule a task to run a command file named AddUsers.cmd that automatically adds six more student user accounts. You configure the task to run as the administrator account.  After the task was scheduled to have run you open the Task Scheduler and discover a status of "Could not start" for the task. You also discover account logon failure audit events in the computer's Security log.You want the scheduled task to successfully run AddUsers.cmd. You want to accomplish this with the least amount of administrative effort.  What should you do?（）

• A、Schedule the task using theATcommand.
• B、Reenter the password for the administrator account using the Task Scheduler.
• C、Log on with an administrative account and reschedule the task.
• D、Log on by using the local Administrator account. Then schedule the task to run under User1.

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Which of the following should a technician instruct a user to do to initiate Remote Assistance for a user running Windows XP Professional？（）

• A、Network Neighborhood > navigate to the users computer > right click > select Offer Remote Assistance
• B、Go to Help and Support Center > Pick a Task > Use Tools > Offer Remote Assistance
• C、Run Remote Desktop Connection > Select Connect to User Enter the IP address
• D、Start > Programs > Administrative Tools > Remote Assistance

第15题：

An  administrator  must  verify  all  filesets  are  completely  installed  before  an  upgrade.   Which  of  the following commands will perform this task（）

• A、Islpp -v
• B、Ippchk -v
• C、installp -v
• D、instfix -v

第16题：

Which of the following utilities would a technician use to determine network utilization? （）

• A、Start Menu
• B、My Network Places
• C、Administrative Tools
• D、Task Manager

第17题：

Which of the following utilities, in Windows, can be configured to perform automatic disk defragmentation?（）

• A、Task Scheduler
• B、Disk Defragmenter Tool
• C、Task Manager
• D、Disk Manager

第18题：

You are the administrator of a Windows 2000 network. You use a user account named User1 to log on to a Windows 2000 Professional computer. Different students in a classroom use this Computer. User does not have administrative rights. However， you prefer to use this account for most of your daily activities， because it is not a security breach if you fail to log off. You want to schedule a task to run a command file named AddUsers.cmd that automatically adds six more student user accounts. What should you do？（）

• A、Schedule the task to run under an Administrative account
• B、Log on by using the local Administrator account. Then schedule the task to run under User1
• C、Take the ownership of Addusers.cmd file. Then schedule the task to run under User1
• D、Grant User1 Read & Execute permission for AddUsers.cmd. Then schedule the task to run  under User1.

第19题：

You are the network administrator for On a windows Server 2003 computer named TestKingF, you use the backup program to automatically back up eight servers. You use a schedule task named AutoBack. The task runs in the security context of a domain account named NightBackup. The Default Domain Policy Group Policy object (GPO) is configured with the following account policies settings: 1. Minimum password length: 8 characters 2. Password expiration: 30 days 3. Enforce password history: 12 passwords remembered 4. Account lockout threshold: 3 invalid logon attempts 5. Account lockout duration: 30 minutes The backup program runs successfully for four weeks. After four weeks, you notice that nightly backups no longer occur. A successful backup occurs when you log on the TestKingF with your own user account and perform a local backup. Your user account is member of the Domain Admins group. You want the AutoBack scheduled task to perform unattended backups every night at 11:00 P.M. Which two actions should you perform in order to resume the nightly backups by using the AutoBack scheduled task?（） (Each correct answer presents part of the solution. Choose two.)

• A、Unlock the NightBackup user account.
• B、Enable the NightBackup user account.
• C、One the properties sheet for the AutoBack. Job scheduled task, reset the password.
• D、Reset the password for the NightBackup user account.
• E、Configure the local security policy on TestKingF to grant the service account the Logon locally right.
• F、Configure the local security policy on TestKingF to grant the service account the Logon as a service right.

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