单选题A technician is troubleshooting a CD/DVD drive. There is a disk in the drive and the tray wont eject. Which of the following actions should the technician take FIRST？ （）A Shutdown， restart and verify that the BIOS recognizes the drive and try again.B R

题目
单选题
A technician is troubleshooting a CD/DVD drive. There is a disk in the drive and the tray wont eject. Which of the following actions should the technician take FIRST？ （）
A

Shutdown， restart and verify that the BIOS recognizes the drive and try again.

B

Replace the CD/DVD drive.

C

Pry the tray open with a small， flat head screwdriver.

D

Place the end of a paper clip in the emergency eject pinhole on the CD/DVD drive.

相似考题

1.A technician installs a CD-RW drive with a feature that enables the drive to write labels directly onto the disk. The computer will burn disks but will not write labels. Which of the following should the technician do NEXT?（）A. Reboot the computerB. Remove the drive and reinstallC. Install the device driverD. Flash the BIOS

2.Which of the following should a technician do FIRST in the BIOS to set up drive encryption?()A. Enable eSATA supportB. Run built-in diagnosticsC. Enable TPMD. Enable virtualization support

3.A technician installs a CD-RW drive with a feature that enables the drive to write labels directly onto the disk. The computer will burn disks but will not write labels. Which of the following should the technician do NEXT?（）A、Reboot the computerB、Remove the drive and reinstallC、Install the device driverD、Flash the BIOS

4.A technician needs to replace a computer’s hard drive. Which of the following should thetechnician do FIRST?()A. Remove network connectionsB. Remove the RAMC. Self ground on the computer caseD. Disconnect power to PC

更多“单选题A technician is troubleshooting a CD/DVD drive. There is a disk in the drive and the tray wont eject. Which of the following actions should the technician take FIRST？ （）A Shutdown， restart and verify that the BIOS recognizes the drive and try again.B R”相关问题

  • 第1题：

    A VPN connection is not working correctly and the technician is unable to ping the VPN server. Which of the following actions should the technician do FIRST?（）

    • A、Call their local ISP
    • B、Verify the IP information of the server
    • C、Check their local Internet connection
    • D、Verify the hostname of the server

    正确答案:C

  • 第2题：

    Which of the following should a technician do FIRST in the BIOS to set up drive encryption?（）

    • A、Enable eSATA support
    • B、Run built-in diagnostics
    • C、Enable TPM
    • D、Enable virtualization support

    正确答案:C

  • 第3题：

    A technician purchases a new 120 GB IDE hard disk to use in an old server as a swap drive. After adding the drive to the server， the technician discovers that the operating system does not detect the drive.   After rebooting the server， the technician notices the drive is missing from POST and comes to the conclusion that the BIOS needs to be updated. The technician downloads the latest version of the BIOS update from the manufacturer website.   Which action should the technician take next？（）

    • A、 backup the BIOS configuration to use later
    • B、 install the BIOS update from a command prompt
    • C、 create a bootable floppy and copy the BIOS update tools to the floppy
    • D、 read the manufacturer’s guidelines and recommendations on installing the update

    正确答案:D

  • 第4题：

    After installing a new SATA hard drive the technician notices the drive is hot to the touch and is giving off a slight odor. Which of the following should the technician do? （）

    • A、Install a larger fan near the hard drive to cool the system.
    • B、Clean the drive with compressed air and continue to use it.
    • C、Remove and replace the drive.
    • D、Apply more thermal compound and reseat the drive.

    正确答案:C

  • 第5题：

    A technician notices a machine’s performance has degraded. The machine has constant errorswhen trying to read data from the drive. Which of the following should be used to repair the disk errors?（）

    • A、DEFRAG
    • B、MSCONFIG
    • C、EDIT
    • D、CHKDSK

    正确答案:D

  • 第6题：

    A client asks a technician to add a DVD+R burner to a computer system. The technician does this and successfully tests the drive. Three weeks later， the client calls and says that the burner is no longer working. The technician learns that the drive reads CDs and DVDs， but will no longer burn DVDs. When arriving on site， what is the FIRST action that the technician should take？（）

    • A、check for a faulty IDE cable
    • B、be sure that the DVD+R is formatted before using it
    • C、check for incompatible media
    • D、re-install the DVD burning software

    正确答案:C

  • 第7题：

    单选题
    A technician installs a CD-RW drive with a feature that enables the drive to write labels directly onto the disk. The computer will burn disks but will not write labels. Which of the following should the technician do NEXT?（）
    A

    Reboot the computer

    B

    Remove the drive and reinstall

    C

    Install the device driver

    D

    Flash the BIOS


    正确答案： D
    解析： 暂无解析

  • 第8题：

    单选题
    Which of the following should a technician do FIRST in the BIOS to set up drive encryption?（）
    A

    Enable eSATA support

    B

    Run built-in diagnostics

    C

    Enable TPM

    D

    Enable virtualization support


    正确答案： A
    解析： 暂无解析

  • 第9题：

    单选题
    A technician needs to replace a computer’s hard drive. Which of the following should thetechnician do FIRST?（）
    A

    Remove network connections

    B

    Remove the RAM

    C

    Self ground on the computer case

    D

    Disconnect power to PC


    正确答案： B
    解析： 暂无解析

  • 第10题：

    单选题
    A technician purchases a new 120 GB IDE hard disk to use in an old server as a swap drive. After adding the drive to the server， the technician discovers that the operating system does not detect the drive.   After rebooting the server， the technician notices the drive is missing from POST and comes to the conclusion that the BIOS needs to be updated. The technician downloads the latest version of the BIOS update from the manufacturer website.   Which action should the technician take next？（）
    A

     backup the BIOS configuration to use later

    B

     install the BIOS update from a command prompt

    C

     create a bootable floppy and copy the BIOS update tools to the floppy

    D

     read the manufacturer’s guidelines and recommendations on installing the update


    正确答案： D
    解析： 暂无解析

  • 第11题：

    单选题
    A user reports that their hard drive has failed and needs to be replaced. Which of the following should the technician do FIRST?（）
    A

    Run the hard disk manufacturer’s diagnostic program

    B

    Re-image the drive

    C

    Replace the hard drive and load Windows

    D

    Ask the user diagnostic questions


    正确答案： D
    解析： 暂无解析

  • 第12题：

    单选题
    A user reports that their machine seems to be running slower than usual. The user states that the computer has become progressively worse as more applications are installed. Which of the following is the FIRST step the technician should take?（）
    A

    Run the CHKDSK utility

    B

    Run the disk defragmenter utility

    C

    Increase the capacity on the system volume

    D

    Convert to a dynamic drive on the system


    正确答案： C
    解析： 暂无解析

  • 第13题：

    A system administrator has a failed disk drive that is mirrored to another disk drive. They successfully removed the logical volume copies off of the failed disk drive. Which of the following commands should be used to remove the failed disk drive from the volume group？（）

    • A、chvg
    • B、rmdev
    • C、reducevg
    • D、exportvg

    正确答案:C

  • 第14题：

    A user reports that after configuring the BIOS to boot to the hard drive first, the system still tries to boot from the optical drive. Which of the following is the MOST likely cause?（）

    • A、Optical drive
    • B、Power supply
    • C、CMOS battery
    • D、CD-ROM disk

    正确答案:C

  • 第15题：

    In which of the following locations would a technician set the LBA mode for a hard drive？（）

    • A、Jumper Settings
    • B、Disk Manager
    • C、Device Manager
    • D、System BIOS

    正确答案:D

  • 第16题：

    A technician is troubleshooting a CD/DVD drive. There is a disk in the drive and the tray wont eject. Which of the following actions should the technician take FIRST？ （）

    • A、Shutdown， restart and verify that the BIOS recognizes the drive and try again.
    • B、Replace the CD/DVD drive.
    • C、Pry the tray open with a small， flat head screwdriver.
    • D、Place the end of a paper clip in the emergency eject pinhole on the CD/DVD drive.

    正确答案:D

  • 第17题：

    A user reports that their hard drive has failed and needs to be replaced. Which of the following should the technician do FIRST?（）

    • A、Run the hard disk manufacturer’s diagnostic program
    • B、Re-image the drive
    • C、Replace the hard drive and load Windows
    • D、Ask the user diagnostic questions

    正确答案:D

  • 第18题：

    A technician needs to replace a computer’s hard drive. Which of the following should thetechnician do FIRST?（）

    • A、Remove network connections
    • B、Remove the RAM
    • C、Self ground on the computer case
    • D、Disconnect power to PC

    正确答案:D

  • 第19题：

    单选题
    A user reports that after configuring the BIOS to boot to the hard drive first, the system still tries to boot from the optical drive. Which of the following is the MOST likely cause?（）
    A

    Optical drive

    B

    Power supply

    C

    CMOS battery

    D

    CD-ROM disk


    正确答案： C
    解析： 暂无解析

  • 第20题：

    单选题
    After installing a new SATA hard drive the technician notices the drive is hot to the touch and is giving off a slight odor. Which of the following should the technician do? （）
    A

    Install a larger fan near the hard drive to cool the system.

    B

    Clean the drive with compressed air and continue to use it.

    C

    Remove and replace the drive.

    D

    Apply more thermal compound and reseat the drive.


    正确答案： C
    解析： 暂无解析

  • 第21题：

    单选题
    A client asks a technician to add a DVD+R burner to a computer system. The technician does this and successfully tests the drive. Three weeks later， the client calls and says that the burner is no longer working. The technician learns that the drive reads CDs and DVDs， but will no longer burn DVDs. When arriving on site， what is the FIRST action that the technician should take？（）
    A

    check for a faulty IDE cable

    B

    be sure that the DVD+R is formatted before using it

    C

    check for incompatible media

    D

    re-install the DVD burning software


    正确答案： A
    解析： 暂无解析

  • 第22题：

    单选题
    A technician is troubleshooting a CD/DVD drive. There is a disk in the drive and the tray wont eject. Which of the following actions should the technician take FIRST？ （）
    A

    Shutdown， restart and verify that the BIOS recognizes the drive and try again.

    B

    Replace the CD/DVD drive.

    C

    Pry the tray open with a small， flat head screwdriver.

    D

    Place the end of a paper clip in the emergency eject pinhole on the CD/DVD drive.


    正确答案： A
    解析： 暂无解析

  • 第23题：

    单选题
    A technician notices a machine’s performance has degraded. The machine has constant errorswhen trying to read data from the drive. Which of the following should be used to repair the disk errors?（）
    A

    DEFRAG

    B

    MSCONFIG

    C

    EDIT

    D

    CHKDSK


    正确答案： D
    解析： 暂无解析

  • 第24题：

    单选题
    A system administrator has a failed disk drive that is mirrored to another disk drive. They successfully removed the logical volume copies off of the failed disk drive. Which of the following commands should be used to remove the failed disk drive from the volume group？（）
    A

    chvg

    B

    rmdev

    C

    reducevg

    D

    exportvg


    正确答案： D
    解析： 暂无解析

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