单选题A user reports that when trying to print a document nothing comes out of the printer and states that the only printer in the printer dialog box is ’Microsoft Office Document Image Writer.’ The technician should understand that the problem is that the p

题目
单选题
A user reports that when trying to print a document nothing comes out of the printer and states that the only printer in the printer dialog box is ’Microsoft Office Document Image Writer.’ The technician should understand that the problem is that the printer： （）
A

has not been installed on the user’s computer.

B

is not turned on.

C

driver is corrupt.

D

cable is unplugged.

相似考题

1.A user needs assistance in troubleshooting a printing problem. The print job seems to process correctly at the workstation but never comes out of the printer. Which of the following should atechnician recommend?（）A. Restart the print job in the print queue.B. Print a test page from the printer properties.C. Run the Add Printer Wizard.D. Restart the print spooler service.

2. A user reports that a network printer will not print, however, other users are not experiencing any problems. The user has rebooted their computer twice and it is still not printing. Which of the following should the technician check?（）A、Run the printer configuration wizard on the desktop.B、Check to see if the network printer is turned on.C、Verify that the printer is connected to the network.D、Check the local print queue for a failed print job.

3.A user installs a laser jet printer on a Windows XP desktop. The user states that Windows XPgeneric printer drivers were used. When the user prints a document, the pages are printing out with random symbols, letters, and numbers. Which of the following should the technician do?（）A、Download manufacturer printer driversB、Restart the printer spoolerC、Check for Microsoft Windows updatesD、Check Device Manager

4.When using an ink jet printer， a user reports that colors seem to be missing intermittently. Which of the following is MOST likely the cause？（）A、The printer needs to be calibrated.B、There is a problem with the document being printed.C、The print head is clogged.D、An incorrect paper type is being used.

更多“单选题A user reports that when trying to print a document nothing comes out of the printer and states that the only printer in the printer dialog box is ’Microsoft Office Document Image Writer.’ The technician should understand that the problem is that the p”相关问题

  • 第1题：

    You are using Microsoft Windows Internet Explorer 7 on your computer. You need to print only the graphic on a Web page.  How should you print the graphic？（）

    • A、Use the Page Setup option and select only the graphic.
    • B、Use the Print Preview feature and select only the graphic.
    • C、Use the Print option from the File menu.
    • D、Use the Microsoft XML Paper Specification （XPS） Document image printer.

    正确答案:B

  • 第2题：

    A technician receives a new printer for repair and the work order states that when powered on the printer makes a loud noise and will not print.  Which of the following actions should the technician take？ （）

    • A、Install new drivers on the computer.
    • B、Install a new ink cartridge.
    • C、Install a print head on the printer.
    • D、Remove the packing tape from the print head.

    正确答案:D

  • 第3题：

    A user needs assistance in troubleshooting a printing problem. The print job seems to process correctly at the workstation but never comes out of the printer. Which of the following should atechnician recommend?（）

    • A、Restart the print job in the print queue.
    • B、Print a test page from the printer properties.
    • C、Run the Add Printer Wizard.
    • D、Restart the print spooler service.

    正确答案:D

  • 第4题：

    A laser printer is sent for repair and the work order indicates that there is an image printing problem.  Which of the following should a technician do FIRST to confirm this problem？（）

    • A、Run the calibration feature on the laser printer.
    • B、Run a self-test image page from the printer.
    • C、Clean the corona wire and return printer.
    • D、Print a test page from a computer.

    正确答案:B

  • 第5题：

    A user states that a networked printer is not working today, but yesterday the printer worked fine. The technician checks the user’s print queue and sees several jobs in the queue. The queue is flushed, restarted, and the user is still having the same issue. Which of the following should be verified NEXT on the printer? （）

    • A、That the WEP key is disabled
    • B、That the fuser is not faulty
    • C、That the IP is static
    • D、That the buffer is not overloaded

    正确答案:C

  • 第6题：

    You are the administrator of your company’s network. A user named Stephen in the graphics department logs on to his Windows 2000 Professional computer. He installs a shared color laser printer. The color laser printer is connected to a computer named Server1. The next day Stephen returns and logs on to a Windows NT Workstation 4.0 computer. Stephan reports that when he attempts to print a document to the shared color laser printer， the printer is not included in the list of available printers. You want to allow Stephen to send print jobs to the shared color laser printer from any computer on the network. What should you do？（）

    • A、Configure a roaming user profile for Stephen’s user account.
    • B、Configure the server properties of the printer system folder to connect to the shared printer.
    • C、Install the printer driver for the print device on the Windows NT workstation computer.
    • D、Upgrade the Windows NT Workstation computer to Windows 2000 Professional， and then import the profile settings for Stephen’s user account.

    正确答案:A

  • 第7题：

    单选题
    A technician receives a new printer for repair and the work order states that when powered on the printer makes a loud noise and will not print.  Which of the following actions should the technician take？ （）
    A

    Install new drivers on the computer.

    B

    Install a new ink cartridge.

    C

    Install a print head on the printer.

    D

    Remove the packing tape from the print head.


    正确答案： B
    解析： 暂无解析

  • 第8题：

    单选题
    A user installs a laser jet printer on a Windows XP desktop. The user states that Windows XPgeneric printer drivers were used. When the user prints a document, the pages are printing out with random symbols, letters, and numbers. Which of the following should the technician do?（）
    A

    Download manufacturer printer drivers

    B

    Restart the printer spooler

    C

    Check for Microsoft Windows updates

    D

    Check Device Manager


    正确答案： D
    解析： 暂无解析

  • 第9题：

    单选题
    You are using Microsoft Windows Internet Explorer 7 on your computer. You need to print only the graphic on a Web page.  How should you print the graphic？（）
    A

    Use the Page Setup option and select only the graphic.

    B

    Use the Print Preview feature and select only the graphic.

    C

    Use the Print option from the File menu.

    D

    Use the Microsoft XML Paper Specification （XPS） Document image printer.


    正确答案： C
    解析： 暂无解析

  • 第10题：

    单选题
    A laser printer has a vertically repetitive print defect. Before attempting to repair the printer，a technician should determine：（）
    A

    the distance between the spots.

    B

    which paper tray was used to print the document.

    C

    which driver was used to print the document.

    D

    which application was used to print the document.


    正确答案： A
    解析： 暂无解析

  • 第11题：

    单选题
    You are the administrator of your company’s network. A user named Stephen in the graphics department logs on to his Windows 2000 Professional computer. He installs a shared color laser printer. The color laser printer is connected to a computer named Server1. The next day Stephen returns and logs on to a Windows NT Workstation 4.0 computer. Stephan reports that when he attempts to print a document to the shared color laser printer， the printer is not included in the list of available printers. You want to allow Stephen to send print jobs to the shared color laser printer from any computer on the network. What should you do？（）
    A

    Configure a roaming user profile for Stephen’s user account.

    B

    Configure the server properties of the printer system folder to connect to the shared printer.

    C

    Install the printer driver for the print device on the Windows NT workstation computer.

    D

    Upgrade the Windows NT Workstation computer to Windows 2000 Professional， and then import the profile settings for Stephen’s user account.


    正确答案： D
    解析： A user profile, a roaming user profile for example, contains folders and data that stores the user's current desktop environment, application settings, and personal data. It also contains all the network connections that are established when a user logs on to a computer. This includes network printers. By configuring a roaming user profile Stephen would be able to connect to the laser color printer from every computer in the network.

  • 第12题：

    单选题
    A user is unable to print to the network printer. A print job appears in their print queue and cannotbe deleted. The user has the correct permissions to modify and delete print jobs. All other users are able to print to the network printer. Which of the following procedures should the technician try FIRST?（）
    A

    Cycle the power on the network printer.

    B

    Verify the network cable is connected to the printer.

    C

    Reinstall the printer driver.

    D

    Restart the print spooler service.


    正确答案： A
    解析： 暂无解析

  • 第13题：

    A technician receives a dot matrix printer for repair and the work order states that the printer is only printing one-half of each character. Which of the following should the technician replace？（）

    • A、print head
    • B、fuser
    • C、injector
    • D、print nozzle

    正确答案:A

  • 第14题：

    A user reports that while printing a large document，the local printer fails to print and the document cannot be deleted from the queue. What is the MOST likely cause of the problem？（）

    • A、The printer cable is not bi-directional.
    • B、The user does not have full printer administration rights.
    • C、The computer cannot spool and send the print job fast enough.
    • D、The print job is too big for the amount of available memory.

    正确答案:D

  • 第15题：

    A user reports that when trying to print a document nothing comes out of the printer and states that the only printer in the printer dialog box is ’Microsoft Office Document Image Writer.’ The technician should understand that the problem is that the printer： （）

    • A、has not been installed on the user’s computer.
    • B、is not turned on.
    • C、driver is corrupt.
    • D、cable is unplugged.

    正确答案:A

  • 第16题：

    A laser printer has a vertically repetitive print defect. Before attempting to repair the printer，a technician should determine：（）

    • A、the distance between the spots.
    • B、which paper tray was used to print the document.
    • C、which driver was used to print the document.
    • D、which application was used to print the document.

    正确答案:A

  • 第17题：

    A user reports that they are unable to print to a remote printer. Which of the following should the technician check FIRST？（）

    • A、Printer driver
    • B、Protocol stack
    • C、Network connectivity
    • D、Correct patch application

    正确答案:C

  • 第18题：

    单选题
    A user reports that they are unable to print to a remote printer. Which of the following should the technician check FIRST？（）
    A

    Printer driver

    B

    Protocol stack

    C

    Network connectivity

    D

    Correct patch application


    正确答案： D
    解析： 暂无解析

  • 第19题：

    单选题
    A user states that a networked printer is not working today, but yesterday the printer worked fine. The technician checks the user’s print queue and sees several jobs in the queue. The queue is flushed, restarted, and the user is still having the same issue. Which of the following should be verified NEXT on the printer? （）
    A

    That the WEP key is disabled

    B

    That the fuser is not faulty

    C

    That the IP is static

    D

    That the buffer is not overloaded


    正确答案： C
    解析： 暂无解析

  • 第20题：

    单选题
    A user reports that when trying to print a document nothing comes out of the printer and states that the only printer in the printer dialog box is ’Microsoft Office Document Image Writer.’ The technician should understand that the problem is that the printer： （）
    A

    has not been installed on the user’s computer.

    B

    is not turned on.

    C

    driver is corrupt.

    D

    cable is unplugged.


    正确答案： C
    解析： 暂无解析

  • 第21题：

    单选题
    A user needs assistance in troubleshooting a printing problem. The print job seems to process correctly at the workstation but never comes out of the printer. Which of the following should atechnician recommend?（）
    A

    Restart the print job in the print queue.

    B

    Print a test page from the printer properties.

    C

    Run the Add Printer Wizard.

    D

    Restart the print spooler service.


    正确答案： C
    解析： 暂无解析

  • 第22题：

    单选题
    A user reports that a network printer will not print, however, other users are not experiencing any problems. The user has rebooted their computer twice and it is still not printing. Which of the following should the technician check?（）
    A

    Run the printer configuration wizard on the desktop.

    B

    Check to see if the network printer is turned on.

    C

    Verify that the printer is connected to the network.

    D

    Check the local print queue for a failed print job.


    正确答案： B
    解析： 暂无解析

  • 第23题：

    单选题
    A user reports that while printing a large document，the local printer fails to print and the document cannot be deleted from the queue. What is the MOST likely cause of the problem？（）
    A

    The printer cable is not bi-directional.

    B

    The user does not have full printer administration rights.

    C

    The computer cannot spool and send the print job fast enough.

    D

    The print job is too big for the amount of available memory.


    正确答案： D
    解析： 暂无解析

  • 第24题：

    单选题
    When using an ink jet printer， a user reports that colors seem to be missing intermittently. Which of the following is MOST likely the cause？（）
    A

    The printer needs to be calibrated.

    B

    There is a problem with the document being printed.

    C

    The print head is clogged.

    D

    An incorrect paper type is being used.


    正确答案： A
    解析： 暂无解析

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