Supportline
ServiceSuite
Software Maintenance Agreement (SWMA)
Machine Control Program Remote Support Agreement (MCPRSA)
第1题:
A Business Partner storage specialist is proposing an IBM System Storage DS5000 solution to aninstalled EMC customer. Which IBM resource should the Business Partner engage to assist withcompetitive sales strategies against EMC?()
第2题:
A customer has a large UNIX environment and has engaged a pSeries technical specialist to work on a solution with them. Which of the following statements would best establish UNIX credibility with a knowledgeable customer?()
第3题:
The pSeries technical specialist is designing a two LPAR p5-570 with eight total processors. The system is a test system to run AIX 5.2. The customer has stated a preference for internal disks for the boot devices. The customer has said they may later need to run three or four LPARs without increasing the number of processors. What should the pSeries technical specialist tell the customer about the ability of the p5-570 to meet their requirements?()
第4题:
A customer currently has five partitioned POWER4 systems and is adding new systems. When the pSeries technical specialist introduces the first p5 system with CoD into this environment, how should the HMC be handled?()
第5题:
A new p5 customer has just installed a partitioned p5-550 alongside some older POWER4 servers. The pSeries technical specialist has received a call to say that the existing HMC (7315) cannot connect to the new server. How can the specialist help the customer?()
第6题:
Service Processor
Service Director
Inventory Scout Services
Service Focal Point
第7题:
Implementing CoD
Using Express Configurations with processor upgrades
Meeting the minimum Value Pak rules
Engaging the pSeries representative to identify appropriate discounts
第8题:
Are there at least ten RS-232 ports available on the HMC?
Are there at least ten RS-422 ports available on the HMC?
Are there at least ten RS-232 and two RS-422 ports available on the HMC?
Are there at least two RS-232 and ten RS-422 ports available on the HMC?
第9题:
Competeline
Executive Briefing Center
Competitive Benchmark Center
Field Technical Support Specialist (FTSS)
第10题:
Explain to the customer that they need an additional HMC for the POWER5 system.
Obtain a PO from the customer to purchase additional serial connections to the HMC.
Obtain a PO from the customer to purchase additional Ethernet connections to the HMC.
Explain to the customer that they need a firmware update on the HMC to support both POWER4 and POWER5.
第11题:
Order a new HMC to support the p5 system.
Attach the new p5 system to the existing HMC.
Upgrade the existing HMC to accommodate both the POWER4 and p5 systems.
Do nothing. This system does not require an HMC.
第12题:
Free up one HMC and update the software for use with the p5 570
Connect the new p5 570 server to an existing HMC and manage the p690s and p5 570 from that HMC
Order a new HMC to support the new p5 570 server since the CR3 HMC is not supported for a p5 570
Backup the HMC to DVD-RAM and select HMC migrate to move all the profile data to the new HMC software
第13题:
Companycom has several CR3 HMCs managing their p690 servers. They have purchased a new p5 570 and would like to manage the new system with an existing HMC. What is required to support this environment?()
第14题:
The account executive is asking about post-sales support for a new p5 HMC. They need the pSeries technical specialist to configure an HMC with software support for the customer. Which of the following should the specialist include in the configuration?()
第15题:
The pSeries technical specialist is concerned that the installed inventory for a p670 does not match what the customer says is installed. The specialist discovers that the customer has never updated their VPD. Which of the following HMC applications is used to gather the current VPD information?()
第16题:
A customer wants to deploy a centralized storage system to support a new database. Which of the following factors should the storage specialist consider first?()
第17题:
The account team is putting together a very complex solution for the customer. During the solution design phase, many of the customer’s requirements have changed and additional requirements are being identified. What should the pSeries technical specialist do to ensure the greatest possible customer satisfaction?()
第18题:
IBM Techline
IBM Supportline
IBM Software Distribution
IBM Hardware Support
第19题:
The technical support specialist has completed a UNIX course at college.
The technical specialist has supported several similar projects and has earned an IBM AIX certification.
The technical support specialist’s company sells $3M of UNIX computer systems every year.
The technical support specialist has sold and installed at least a dozen Apple and iSeries systems with POWER processors.
第20题:
Free up one HMC and update the software for use with the p5 570
Connect the new p5 570 server to an existing HMC and manage the p690s and p5 570 from that HMC
Order a new HMC to support the new p5 570 server since the CR3 HMC is not supported for a p5 570
Backup the HMC to DVD-RAM and select HMC migrate to move all the profile data to the new HMC software
第21题:
Supportline
ServiceSuite
Software Maintenance Agreement (SWMA)
Machine Control Program Remote Support Agreement (MCPRSA)
第22题:
Use eConfig to configure and validate each pSeries and p5 system.
Engage Advanced Technical Support to review any outstanding technical issues.
Confirm with the customer that the solution design meets their requirements.
Perform a Pre-Install Solution Assurance Review to validate required power requirements.
第23题:
Create a POWER5 technical presentation for the account executive’s use.
Mentor the account executive with the most important POWER5 features and benefits.
Attend the meeting instead of the account executive to present the POWER5 features and benefits.
Join the meeting via teleconference at a prescheduled time to present the POWER5 features and benefits.
第24题:
disaster recovery strategy
the number of IOPS required
the capacity of each hard drive
how the database will be backed up