Obtain buy-in and feedback from the customer.
First ask the client executive if financing has been arranged.
Plan the installation and rollout schedule before ordering.
Confirm that any additional requirements are handled by others.
第1题:
A solution provider has proposed a pSeries solution to a new customer. The solution is complex with a number of technologies that are new to the customer. They have a tight timeline for implementation. The solution provider has not been able to get a clear understanding as to how the customer will backup the system. What would be the most appropriate action to address the risks with this solution?()
第2题:
A customer is ready to order a pSeries solution. However, the pSeries technical specialist is unsure whether the customer preferred the fibre channel or the external SCSI disk attachment option. What is the most appropriate action for the specialist to take next?()
第3题:
A customer plans to order several new pSeries systems and is concerned that the additional heat load may overwhelm the current air-handling system. How might the pSeries technical specialist aid the customer in addressing their concern?()
第4题:
A customer has a new p5-550 running AIX 5.2 that is SAN-attached to a FAStT900. They have encountered hangs lasting over a minute on their new system during application load testing. They called the pSeries technical specialist for advice. Which of the following would be the most appropriate questions to determine their next step in resolving the problem?()
第5题:
A customer wants to receive automatic notification of critical software problems and fixes for their RS/6000 or eServer pSeries system. Which is the most appropriate services offering to recommend to them?()
第6题:
The p655 is much more expensive than the other solutions.
The p655 would be at full capacity and would have no room for the growth.
The p655 is an HPC system and should never be used in a commercial situation.
The p655 does not support more than 20 adapters so could not accommodate the requirements.
第7题:
Ask the customer to confirm which option is best for their environment.
Order the fibre channel option and purchase a converter later if necessary.
Order both SCSI and fibre channel adapters to cover both potential options.
Inform the customer that fibre channel was selected for performance reasons.
第8题:
Techline
Consultline
Operational Support Services - RS/6000 SystemWatch
Operational Support Services - Alert for pSeries
第9题:
Some Express Configurations limit the amount of maximum memory at order time.
The customer must meet minimum system requirements to obtain Express Configuration pricing.
The Express Configurations offer less than the maximum number of processors.
The Express Configurations are only offered through the QuickShip Program.
第10题:
IBM sales manual
IBM Redbooks Website
IBM eServer p5 and pSeries Qs and As
IBM eServer p5 and pSeries Facts and Features
第11题:
Sell Sysback
Conduct a SAR
Sell Supportline
Provide a project timeline
第12题:
Obtain buy-in and feedback from the customer.
First ask the client executive if financing has been arranged.
Plan the installation and rollout schedule before ordering.
Confirm that any additional requirements are handled by others.
第13题:
A customer needs detailed information on the internal architecture of the new p5-570. Which of the following is the most appropriate place to get this documentation?()
第14题:
A customer is getting ready to install a new pSeries system into their data center. They are concerned about providing the appropriate clearance around their 7014-T42 to allow for maintenance. What reference material should the pSeries technical specialist provide to the customer?()
第15题:
The pSeries technical specialist is discussing a proposed solution for a commercial application that contains the following options: p670, p690, and p5-570. The customer asks why a p655 was not considered as a solution. The customer’s requirements include the following: ? Eight 1.5 or 1.7GHz processors ? 64GB memory ? 12 fibre adapters ? 11 network adapters ? An estimated 25% growth in the next year What is the most appropriate response to the customer?()
第16题:
A pSeries technical specialist has completed a server consolidation study of a customer’s environment. An LPAR worksheet was produced, which details the resource (CPU, memory, disk, adapters) requirements for each OS image (partition) based on workload. What is the most appropriate next step?()
第17题:
Send a flyer on new p5-520.
Provide shipment delivery status.
Order a new system per the purchase order.
Retrieve and send a whitepaper on SCSI performance.
第18题:
Implementing CoD
Using Express Configurations with processor upgrades
Meeting the minimum Value Pak rules
Engaging the pSeries representative to identify appropriate discounts
第19题:
Sales Manual
Announcement Letter
Site and Hardware Planning Information
Adapter, Devices, and Cable Information for Multiple Bus Systems
第20题:
Direct the customer to the Installation Guide for each system to identify the power requirements.
Direct the customer to engage their site personnel to ensure the proper power connectors are provided to support the systems.
Direct the customer to the Site and Hardware Planning Information and review the system requirements for each new pSeries system.
Direct the customer to the Site and Hardware Planning Information to confirm that enough space is available in the rack to allow for proper airflow.
第21题:
Request that the pSeries technical specialist provide the discount percentage to the customer.
Run both eConfig and PCRS6000 to ensure that both configurators provide the same upgrade quote.
Confirm with the customer that the installed inventory accurately reflects what is actually installed.
Provide options to the customer so they can choose the most appropriate upgrade for their environment.
第22题:
Are there any errors in the error log? Do they indicate any hardware or software errors?
Has performance data been collected? What do the results show in terms of I/O statistics?
Has performance data been collected? What do the results show in terms of CPU utilization?
What type of SAN switch is the customer using? What are the microcode levels on the switch?
第23题:
Update Siebel to include the study results.
Review the study results and LPAR worksheet with the customer.
Design detailed system configurations around the study results.
Work with the client executive and the brand manager to establish discounts.
第24题:
Install a p615 per application.
Install a p650 with AIX 5.2 and dynamic LPAR and CUoD.
Install the appropriate solution once the requirements are understood.
Install a POWER5 system with AIX 5.3, Advanced POWER Virtualization, and CoD.