Use an Inventory Services retrieval to show adapter features.
Retrieve previous eConfig proposals to see what others had shown.
Call the Account Executive to ask what the customer has used in the past.
Query the Supportline problem record database for the customer and LAN keyword matches.
第1题:
A major account is considering migrating from a proprietary Unix server to a Linux and Intel-based platform. They are not sure if the Intel-based server will be able to handle the workload of the Unix server. What would be the best strategy to win with an IBM solution?()
第2题:
A customer wants to upgrade an existing pSeries system. In addition to retrieving the IBM configuration records, what else should be done to ensure an accurate upgrade quote is provided?()
第3题:
A commercial customer will soon send out a Request For Pricing (RFP) for a new large database server. Why would a pSeries technical specialist try to influence the customer to base the requirements on performance (TPC-C, Ideas International Relativity, Oracle Applications Standard Benchmark, etc.) rather than on numbers of processors?()
第4题:
A customer is having problems after an AIX version upgrade from 5.2 to 5.3. Which of the following should the pSeries technical specialist recommend that the customer call?()
第5题:
A customer is evaluating an IBM commercial solution against a 16-way rx8620 Integrity (Itanium). The pSeries technical specialist should lead with which of the following IBM systems?()
第6题:
A Sales Specialist receives an email from a customer, requesting information on IBM’s best Server Consolidation solution. How should the Sales Specialist proceed? ()
第7题:
The technical support specialist has completed a UNIX course at college.
The technical specialist has supported several similar projects and has earned an IBM AIX certification.
The technical support specialist’s company sells $3M of UNIX computer systems every year.
The technical support specialist has sold and installed at least a dozen Apple and iSeries systems with POWER processors.
第8题:
I/T services and education to help with the implementation of the hardware and software
A Supportline specialist to work directly with the customer to manage any issues that arise
The services required to move the currently installed applications from the competitor’s systems to the IBM systems
A slimmed down solution to ensure that the IBM solution is less expensive than the competitor’s solution
第9题:
Direct the customer to the Installation Guide for each system to identify the power requirements.
Direct the customer to engage their site personnel to ensure the proper power connectors are provided to support the systems.
Direct the customer to the Site and Hardware Planning Information and review the system requirements for each new pSeries system.
Direct the customer to the Site and Hardware Planning Information to confirm that enough space is available in the rack to allow for proper airflow.
第10题:
Send the customer information on VMware
Send the customer information on IBM BladeCenter
Call the customer to ask why they are consolidating
Send the customer information on IBM System P
第11题:
pSeries and xSeries use different file systems. Consolidating Storage and backup is not achievable.
Consolidation is possible by connecting pSeries local storage to the xSeries SQL server using the IXA adapter.
Storage consolidation can be achieved by connecting the pSeries and xSeries servers to a common DS4000 storage server.
Storage consolidation is only achievable when raw file systems are used by the databases and both servers run the same Linux file system (e.g., EXT3 or Reiser).
第12题:
virtualize the storage with SVC
implement TSM for space management
implement TSM for Storage Area Networks
add an additional Ethernet card to the TSM server
第13题:
A customer needs both a database and application server to communicate over a network. The new systems will be connected to the same network as the current IBM equipment with known IBM serial numbers. How could a pSeries technical specialist best determine which type of network card is appropriate, without making an additional call to the customer?()
第14题:
A bank is interested in technology that will enhance competitiveness and flexibility in the financial trading market by harnessing the typically unused power of idle machines. The pSeries technical specialist should make the customer aware of which IBM offering?()
第15题:
A customer is experiencing problems with a failed disk drive on their newly purchased p630 server. The IBM CE has replaced the disk and now the mirrored Logical Volume needs to be re-created. The customer does not have the skills to do this. There is no support contract with the solution provider but the p630 is covered under a Software Maintenance Agreement (SWMA) 24/7 contract. What should the pSeries technical specialist do first?()
第16题:
A customer has a large UNIX environment and has engaged a pSeries technical specialist to work on a solution with them. Which of the following statements would best establish UNIX credibility with a knowledgeable customer?()
第17题:
A customer plans to order several new pSeries systems and is concerned that the additional heat load may overwhelm the current air-handling system. How might the pSeries technical specialist aid the customer in addressing their concern?()
第18题:
Design the solution and present it confidently so the customer does not question it.
Design the solution and ensure the customer understands the unknowns with the new technology.
Explain to the customer that the VIO Server does not benefit them when doing server consolidation so it has not been configured.
Explain to the customer that the details surrounding the VIO Server have not been clearly defined so designing a solution is premature.
第19题:
Suggest to the customer to send their administrator to IBM System x training class to learn more about IBM Intel based servers.
Propose a try and buy option and offer to help the customer in sizing the new Linux server. Engage the system Engineer on this opportunity.
Introduce the IBM pSeries Unix product specialist to the account because IBM operating system (AIX) offers an open Unix solution.
Direct the customer to the IBM Web site to help with sizing and System x server models and types. Follow-up with the customer to answer any sizing question.
第20题:
Explain to the customer that they need an additional HMC for the POWER5 system.
Obtain a PO from the customer to purchase additional serial connections to the HMC.
Obtain a PO from the customer to purchase additional Ethernet connections to the HMC.
Explain to the customer that they need a firmware update on the HMC to support both POWER4 and POWER5.
第21题:
Request that the pSeries technical specialist provide the discount percentage to the customer.
Run both eConfig and PCRS6000 to ensure that both configurators provide the same upgrade quote.
Confirm with the customer that the installed inventory accurately reflects what is actually installed.
Provide options to the customer so they can choose the most appropriate upgrade for their environment.
第22题:
Offer to rebuild the logical volume for a fee.
Offer to talk the customer through the procedure to rebuild the logical volume for a fee.
Suggest the customer open a call with IBM TechLine; offer to explain how the process works.
Suggest the customer open a call with IBM SupportLine; offer to explain how the process works.
第23题:
Recommend the customer call EMC.
Recommend the customer call IBM hardware support.
Recommend the customer contact SupportLine.
Recommend the customer re-creates the volume groups.
第24题:
Use an Inventory Services retrieval to show adapter features.
Retrieve previous eConfig proposals to see what others had shown.
Call the Account Executive to ask what the customer has used in the past.
Query the Supportline problem record database for the customer and LAN keyword matches.