单选题A customer is having problems after an AIX version upgrade from 5.2 to 5.3.  Which of the following should the pSeries technical specialist recommend that the customer call？（）A IBM TechlineB IBM SupportlineC IBM Software DistributionD IBM Hardware Supp

题目
单选题
A customer is having problems after an AIX version upgrade from 5.2 to 5.3.  Which of the following should the pSeries technical specialist recommend that the customer call？（）
A

IBM Techline

B

IBM Supportline

C

IBM Software Distribution

D

IBM Hardware Support

相似考题

1.The pSeries sales representative has done an excellent job in educating the customer on the benefits of working with IBM.  The customer is planning to implement their first ERP application.  This new application will be critical to running their business.  The customer has only a competitor’s UNIX systemcurrently installed.  They are interested in obtaining a proposal from IBM. In addition to the AIX hardware and HACMP software， what else should be included in the IBM proposal for the new ERP solution？（）A、I/T services and education to help with the implementation of the hardware and softwareB、A Supportline specialist to work directly with the customer to manage any issues that ariseC、The services required to move the currently installed applications from the competitor’s systems to the IBM systemsD、A slimmed down solution to ensure that the IBM solution is less expensive than the competitor’s solution

2.The customer has recently installed a pSeries p5-570 with EMC attached disk storage.  After installation， the customer complained that the disk access appeared to be too slow.  How should the pSeries technical specialist best assist the customer？（）A、Recommend the customer call EMC.B、Recommend the customer call IBM hardware support.C、Recommend the customer contact SupportLine.D、Recommend the customer re-creates the volume groups.

3.A customer called and indicated that their p690 system did not come with any installation and user manuals.  Which of the following sources can best provide this information？ （）A、IBM RedbooksB、IBM SupportlineC、pSeries LibraryD、pSeries College

4.A customer has implemented several IBM AIX systems over the past several years and feels comfortable with their AIX skills.  They are planning to implement their first HACMP cluster of two p5-570s.  Which of the following should be included in the IBM proposal？（）A、HACMP Hardware ServicesB、p5-570 differences updateC、HACMP SmoothStart ServicesD、AIX installation education

更多“单选题A customer is having problems after an AIX version upgrade from 5.2 to 5.3.  Which of the following should the pSeries technical specialist recommend that the customer call？（）A IBM TechlineB IBM SupportlineC IBM Software DistributionD IBM Hardware Supp”相关问题

  • 第1题：

    Which IBM resource should be used to validate the results from a Disk Magic study PRIOR topresenting the final storage solution and pricing to a customer?（）

    • A、Customer Engineer 
    • B、Storage Sales Specialist 
    • C、Competeline Representative 
    • D、Field Technical Storage Specialist (pre-sales)

    正确答案:D

  • 第2题：

    A customer is interested in obtaining an AIX solution from IBM.  They have two primary global requirements：   ？ Availability （although HACMP is not required）   ？ Low cost   Which of the following approaches should the pSeries technical specialist use to meet the customer’s requirements and ensure customer satisfaction？（）

    • A、Design the least-cost solution to prevent the competition from winning the business.
    • B、Design a disaster recovery （DR） solution and convince the customer why DR is important to their business.
    • C、Use the HACMP specialist to design the solution and include HA SmoothStart services as part of the proposal.
    • D、Design a solution with redundant parts and explain to the customer the incremental cost associated with the redundancy.

    正确答案:D

  • 第3题：

    A customer wants to take advantage of IBM’s Micro-Partitioning capabilities for their new AIX applications.   The pSeries technical specialist should recommend purchasing which of the following？（）

    • A、p5 hardware， AIX 5.2， Virtual I/O Server
    • B、POWER4 hardware， AIX 5.3， Virtual I/O Server，
    • C、p5 hardware， AIX 5.3， Advanced POWER Virtualization feature
    • D、POWER4 hardware， AIX 5.2， Advanced POWER Virtualization feature

    正确答案:C

  • 第4题：

    A customer is having problems after an AIX version upgrade from 5.2 to 5.3.  Which of the following should the pSeries technical specialist recommend that the customer call？（）

    • A、IBM Techline
    • B、IBM Supportline
    • C、IBM Software Distribution
    • D、IBM Hardware Support

    正确答案:B

  • 第5题：

    A customer is evaluating an IBM commercial solution against a 16-way rx8620 Integrity （Itanium）. The pSeries technical specialist should lead with which of the following IBM systems？（）

    • A、IBM p5-570 8-way
    • B、IBM p5-570 4-way
    • C、IBM p5-570 2-way
    • D、IBM p5-570 16-way

    正确答案:A

  • 第6题：

    A Sales Specialist receives an email from a customer， requesting information on IBM’s best Server Consolidation solution. How should the Sales Specialist proceed？ （）

    • A、Send the customer information on VMware
    • B、Send the customer information on IBM BladeCenter 
    • C、Call the customer to ask why they are consolidating
    • D、Send the customer information on IBM System P

    正确答案:C

  • 第7题：

    单选题
    A customer is having problems after an AIX version upgrade from 5.2 to 5.3.  Which of the following should the pSeries technical specialist recommend that the customer call？（）
    A

    IBM Techline

    B

    IBM Supportline

    C

    IBM Software Distribution

    D

    IBM Hardware Support


    正确答案： D
    解析： 暂无解析

  • 第8题：

    单选题
    A customer wants to upgrade an existing pSeries system.  In addition to retrieving the IBM configuration records， what else should be done to ensure an accurate upgrade quote is provided？（）
    A

    Request that the pSeries technical specialist provide the discount percentage to the customer.

    B

    Run both eConfig and PCRS6000 to ensure that both configurators provide the same upgrade quote.

    C

    Confirm with the customer that the installed inventory accurately reflects what is actually installed.

    D

    Provide options to the customer so they can choose the most appropriate upgrade for their environment.


    正确答案： A
    解析： 暂无解析

  • 第9题：

    单选题
    A customer wants to take advantage of IBM’s Micro-Partitioning capabilities for their new AIX applications.   The pSeries technical specialist should recommend purchasing which of the following？（）
    A

    p5 hardware， AIX 5.2， Virtual I/O Server

    B

    POWER4 hardware， AIX 5.3， Virtual I/O Server，

    C

    p5 hardware， AIX 5.3， Advanced POWER Virtualization feature

    D

    POWER4 hardware， AIX 5.2， Advanced POWER Virtualization feature


    正确答案： B
    解析： 暂无解析

  • 第10题：

    单选题
    A customer is experiencing problems with a failed disk drive on their newly purchased p630 server.   The IBM CE has replaced the disk and now the mirrored Logical Volume needs to be re-created.   The customer does not have the skills to do this.  There is no support contract with the solution provider but the p630 is covered under a Software Maintenance Agreement （SWMA） 24/7 contract. What should the pSeries technical specialist do first？（）
    A

    Offer to rebuild the logical volume for a fee.

    B

    Offer to talk the customer through the procedure to rebuild the logical volume for a fee.

    C

    Suggest the customer open a call with IBM TechLine； offer to explain how the process works.

    D

    Suggest the customer open a call with IBM SupportLine； offer to explain how the process works.


    正确答案： C
    解析： 暂无解析

  • 第11题：

    单选题
    A customer is evaluating an IBM commercial solution against a 16-way rx8620 Integrity （Itanium）. The pSeries technical specialist should lead with which of the following IBM systems？（）
    A

    IBM p5-570 8-way

    B

    IBM p5-570 4-way

    C

    IBM p5-570 2-way

    D

    IBM p5-570 16-way


    正确答案： B
    解析： 暂无解析

  • 第12题：

    单选题
    The customer has recently installed a pSeries p5-570 with EMC attached disk storage.  After installation， the customer complained that the disk access appeared to be too slow.  How should the pSeries technical specialist best assist the customer？（）
    A

    Recommend the customer call EMC.

    B

    Recommend the customer call IBM hardware support.

    C

    Recommend the customer contact SupportLine.

    D

    Recommend the customer re-creates the volume groups.


    正确答案： D
    解析： 暂无解析

  • 第13题：

    A sales specialist is presented with a very large， complex opportunity. The customer is in the process of identifying business requirements.  Which of the following tasks is most important to position IBM as the leader to capture this opportunity？（）

    • A、Call the IBM Client Representative and ask the rep to influence the company’s executives.
    • B、Develop a strategy to better understand and possibly influence the customer’s success criteria.
    • C、Using IBM’s opportunity management system， request a technical team be formed to design a solution.
    • D、Nominate the customer for a funded IBM Server Consolidation study.

    正确答案:B

  • 第14题：

    A bank is interested in technology that will enhance competitiveness and flexibility in the financial trading market by harnessing the typically unused power of idle machines.  The pSeries technical specialist should make the customer aware of which IBM offering？（）

    • A、IBM Grid Toolbox
    • B、IBM Capacity on Demand
    • C、IBM Cluster Systems Management
    • D、IBM Global Solutions Directory

    正确答案:A

  • 第15题：

    A customer is experiencing problems with a failed disk drive on their newly purchased p630 server.   The IBM CE has replaced the disk and now the mirrored Logical Volume needs to be re-created.   The customer does not have the skills to do this.  There is no support contract with the solution provider but the p630 is covered under a Software Maintenance Agreement （SWMA） 24/7 contract. What should the pSeries technical specialist do first？（）

    • A、Offer to rebuild the logical volume for a fee.
    • B、Offer to talk the customer through the procedure to rebuild the logical volume for a fee.
    • C、Suggest the customer open a call with IBM TechLine； offer to explain how the process works.
    • D、Suggest the customer open a call with IBM SupportLine； offer to explain how the process works.

    正确答案:D

  • 第16题：

    A customer needs detailed information on the internal architecture of the new p5-570.  Which of the following is the most appropriate place to get this documentation？（）

    • A、IBM sales manual
    • B、IBM Redbooks Website
    • C、IBM eServer p5 and pSeries Qs and As
    • D、IBM eServer p5 and pSeries Facts and Features

    正确答案:B

  • 第17题：

    A customer is installing a new x3850 X5 server and has purchased a warranty upgrade on the server to 24 x 7 four hour response. The customer requested IBM help with setting up the RAID adapter. The customer was told IBM would not help them. Which of the following should be verified first？（）

    • A、The customer used their IBM Customer Number
    • B、The customer has activated their base warranty
    • C、The customer purchased Remote Technical Support Servicepac
    • D、The customer escalated the issue to the Duty Manager

    正确答案:C

  • 第18题：

    An HP UNIX server customer running Oracle is interested in knowing more about IBM’s future direction because of the uncertainty of HP hardware platforms changing to Itanium. Which of the following advantages should be communicated as a compelling reason to consider a pSeries server solution？（）

    • A、IBM pSeries servers support Oracle on both POWER4 and Itanium
    • B、AIX has Itanium affinity with any ISV application including Oracle
    • C、Oracle and thousands of other ISV applications are already available for AIX on pSeries
    • D、IBM Data Migration Services can migrate the HP UNIX operating system to a pSeries solution

    正确答案:C

  • 第19题：

    单选题
    The pSeries sales representative has done an excellent job in educating the customer on the benefits of working with IBM.  The customer is planning to implement their first ERP application.  This new application will be critical to running their business.  The customer has only a competitor’s UNIX systemcurrently installed.  They are interested in obtaining a proposal from IBM. In addition to the AIX hardware and HACMP software， what else should be included in the IBM proposal for the new ERP solution？（）
    A

    I/T services and education to help with the implementation of the hardware and software

    B

    A Supportline specialist to work directly with the customer to manage any issues that arise

    C

    The services required to move the currently installed applications from the competitor’s systems to the IBM systems

    D

    A slimmed down solution to ensure that the IBM solution is less expensive than the competitor’s solution


    正确答案： D
    解析： 暂无解析

  • 第20题：

    单选题
    A customer has a pSeries that needs to be upgraded from AIX Version 5.1 to AIX Version 5.2. The customer wants to retain /etc/passwd. Which of the following installation types should be used？（）
    A

    Preservation Install

    B

    Retention Install

    C

    Overwrite Install

    D

    Migration Install


    正确答案： B
    解析： 暂无解析

  • 第21题：

    单选题
    A Sales Specialist receives an email from a customer， requesting information on IBM’s best Server Consolidation solution. How should the Sales Specialist proceed？ （）
    A

    Send the customer information on VMware

    B

    Send the customer information on IBM BladeCenter 

    C

    Call the customer to ask why they are consolidating

    D

    Send the customer information on IBM System P


    正确答案： B
    解析： 暂无解析

  • 第22题：

    单选题
    A customer is interested in obtaining an AIX solution from IBM.  They have two primary global requirements：   ？ Availability （although HACMP is not required）   ？ Low cost   Which of the following approaches should the pSeries technical specialist use to meet the customer’s requirements and ensure customer satisfaction？（）
    A

    Design the least-cost solution to prevent the competition from winning the business.

    B

    Design a disaster recovery （DR） solution and convince the customer why DR is important to their business.

    C

    Use the HACMP specialist to design the solution and include HA SmoothStart services as part of the proposal.

    D

    Design a solution with redundant parts and explain to the customer the incremental cost associated with the redundancy.


    正确答案： C
    解析： 暂无解析

  • 第23题：

    单选题
    A sales specialist is presented with a very large， complex opportunity. The customer is in the process of identifying business requirements.  Which of the following tasks is most important to position IBM as the leader to capture this opportunity？（）
    A

    Call the IBM Client Representative and ask the rep to influence the company’s executives.

    B

    Develop a strategy to better understand and possibly influence the customer’s success criteria.

    C

    Using IBM’s opportunity management system， request a technical team be formed to design a solution.

    D

    Nominate the customer for a funded IBM Server Consolidation study.


    正确答案： C
    解析： 暂无解析

  • 第24题：

    单选题
    A customer is installing a new x3850 X5 server and has purchased a warranty upgrade on the server to 24 x 7 four hour response. The customer requested IBM help with setting up the RAID adapter. The customer was told IBM would not help them. Which of the following should be verified first？（）
    A

    The customer used their IBM Customer Number

    B

    The customer has activated their base warranty

    C

    The customer purchased Remote Technical Support Servicepac

    D

    The customer escalated the issue to the Duty Manager


    正确答案： A
    解析： 暂无解析

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