Refuse to work with the account team unless they are brought in right at the beginning.
Talk to the account team and ask them to bring them in earlier so that they can better understand the account.
Explain the situation to the customer and ask them to talk to the account team about bringing them in earlier.
Explain the situation to the sales manager and ask him to talk to the account team about bringing them in earlier.
第1题:
A financial industry customer will consolidate their Intel-based servers to a p5-550 running AIX, and needs experienced technical services. What information should the account executive provide to the customer to assure them that the technical specialist has the required experience?()
第2题:
A customer has a large UNIX environment and has engaged a pSeries technical specialist to work on a solution with them. Which of the following statements would best establish UNIX credibility with a knowledgeable customer?()
第3题:
A customer is getting ready to install a new pSeries system into their data center. They are concerned about providing the appropriate clearance around their 7014-T42 to allow for maintenance. What reference material should the pSeries technical specialist provide to the customer?()
第4题:
A company has recently placed an order for a POWER4+ p650 server. Their facilities manager has approached the pSeries technical specialist to gather information on the correct power receptacle for thenew server. They have requested a picture of the power cord plug to show to their electrician. Where would the pSeries technical specialist find the required information?()
第5题:
The pSeries technical specialist of a Premier Tier 1 Business Partner has been working on a design for a four LPAR p5-570 Express solution. The specialist has received conflicting information regarding sharing the IDE DVD-RAM drive between different LPARs. Who should the technical specialist contact to gain a definitive answer?()
第6题:
Send a flyer on new p5-520.
Provide shipment delivery status.
Order a new system per the purchase order.
Retrieve and send a whitepaper on SCSI performance.
第7题:
Make copies of the course material and deliver the course in full to the technical team.
Make copies of the course material and hand them out to the technical team for them to read.
Become the Micro-Partitioning expert within the organization and act as the sole knowledge base.
Make copies of the course material and prepare a concise overview of the course to deliver to the technical team.
第8题:
Turn over current design to Techline to create configurations
Perform knowledge transfer of design requirements to Business partner then disengage
Work with Business Partner to engage Techline to assist with configuration and request technical and Delivery Assessment (TDA)
Work with business partner to engage Techline to create configurations
第9题:
Sales Manual
Announcement Letter
Site and Hardware Planning Information
Adapter, Devices, and Cable Information for Multiple Bus Systems
第10题:
The technical specialist has supported multiple Cluster 1350 environments. References will be provided.
The technical specialist is Linux-certified by two industry groups. Certificate copies will be provided.
The technical specialist has worked on multiple UNIX consolidation projects. References will be provided.
The technical specialist has worked on Linux consolidation efforts. References will be provided.
第11题:
IBM BPSO
IBM Partnerline
IBM Distributor
IBM Supportline
第12题:
Refuse to work with the account team unless they are brought in right at the beginning.
Talk to the account team and ask them to bring them in earlier so that they can better understand the account.
Explain the situation to the customer and ask them to talk to the account team about bringing them in earlier.
Explain the situation to the sales manager and ask him to talk to the account team about bringing them in earlier.
第13题:
The pSeries technical specialist has been invited to a briefing on the latest POWER technology as a representative of their team. What should the specialist offer to do upon return from class in order to best prepare the rest of the team for the introduction of the new technology?()
第14题:
The client team tends to bring the pSeries technical specialist in very late in the process. This has caused several problems where the specialist has had to correct some misunderstandings about the technology. The specialist is getting very frustrated and would like to avoid these misunderstandings in future. What would be the most appropriate way to handle this?()
第15题:
The pSeries technical specialist is concerned that the installed inventory for a p670 does not match what the customer says is installed. The specialist discovers that the customer has never updated their VPD. Which of the following HMC applications is used to gather the current VPD information?()
第16题:
An IBM technician specialist has a prospective customer who is excited about eX5 and is working on configuration for a very large complex opportunity. During the engagement the customer has changed the design several times and has significantly increased the scope. The customers recently selected a Business Partner who has been involved in the last few design changes. What steps should the IBM technician specialist take to make sure the customer is satisfied with the solution?()
第17题:
Service Processor
Service Director
Inventory Scout Services
Service Focal Point
第18题:
Archive the materials in the team’s library.
Act as the sole technical resource for the team.
Summarize the information and make it available to the team.
Evaluate the class and recommend attendance to other team members.
第19题:
2104
ESS800
FAStT600
SSA 7133
第20题:
The technical support specialist has completed a UNIX course at college.
The technical specialist has supported several similar projects and has earned an IBM AIX certification.
The technical support specialist’s company sells $3M of UNIX computer systems every year.
The technical support specialist has sold and installed at least a dozen Apple and iSeries systems with POWER processors.
第21题:
Sales Manual
Announcement Letter
POWER4+ p650 Specification Sheet
Site and Hardware Planning Information Manual
第22题:
Supportline
ServiceSuite
Software Maintenance Agreement (SWMA)
Machine Control Program Remote Support Agreement (MCPRSA)
第23题:
rPerf
ROLTP
SPECfp
SPECint
第24题:
Obtain buy-in and feedback from the customer.
First ask the client executive if financing has been arranged.
Plan the installation and rollout schedule before ordering.
Confirm that any additional requirements are handled by others.