Archive the materials in the team’s library.
Act as the sole technical resource for the team.
Summarize the information and make it available to the team.
Evaluate the class and recommend attendance to other team members.
第1题:
A customer wants to upgrade their existing 6-way p650 to an 8-way. The installed inventory shows the p650 as only a 4-way. What should the pSeries technical specialist do in order to best correct IBMinventory records? ()
第2题:
The pSeries technical specialist has been invited to a briefing on the latest POWER technology as a representative of their team. What should the specialist offer to do upon return from class in order to best prepare the rest of the team for the introduction of the new technology?()
第3题:
The client team tends to bring the pSeries technical specialist in very late in the process. This has caused several problems where the specialist has had to correct some misunderstandings about the technology. The specialist is getting very frustrated and would like to avoid these misunderstandings in future. What would be the most appropriate way to handle this?()
第4题:
A company has recently placed an order for a POWER4+ p650 server. Their facilities manager has approached the pSeries technical specialist to gather information on the correct power receptacle for thenew server. They have requested a picture of the power cord plug to show to their electrician. Where would the pSeries technical specialist find the required information?()
第5题:
The pSeries technical specialist of a Premier Tier 1 Business Partner has been working on a design for a four LPAR p5-570 Express solution. The specialist has received conflicting information regarding sharing the IDE DVD-RAM drive between different LPARs. Who should the technical specialist contact to gain a definitive answer?()
第6题:
Archive the materials in the team’s library.
Act as the sole technical resource for the team.
Summarize the information and make it available to the team.
Evaluate the class and recommend attendance to other team members.
第7题:
Implementing CoD
Using Express Configurations with processor upgrades
Meeting the minimum Value Pak rules
Engaging the pSeries representative to identify appropriate discounts
第8题:
Sales Manual
Announcement Letter
POWER4+ p650 Specification Sheet
Site and Hardware Planning Information Manual
第9题:
Some Express Configurations limit the amount of maximum memory at order time.
The customer must meet minimum system requirements to obtain Express Configuration pricing.
The Express Configurations offer less than the maximum number of processors.
The Express Configurations are only offered through the QuickShip Program.
第10题:
IBM Grid Toolbox
IBM Capacity on Demand
IBM Cluster Systems Management
IBM Global Solutions Directory
第11题:
rPerf
ROLTP
SPECfp
SPECint
第12题:
Create a POWER5 technical presentation for the account executive’s use.
Mentor the account executive with the most important POWER5 features and benefits.
Attend the meeting instead of the account executive to present the POWER5 features and benefits.
Join the meeting via teleconference at a prescheduled time to present the POWER5 features and benefits.
第13题:
A customer has requested the most cost-effective p5 solution allowing for growth. Which of the following should the pSeries technical specialist consider doing when configuring each p5 system using eConfig?()
第14题:
A customer has a large UNIX environment and has engaged a pSeries technical specialist to work on a solution with them. Which of the following statements would best establish UNIX credibility with a knowledgeable customer?()
第15题:
A customer is ready to order a pSeries solution. However, the pSeries technical specialist is unsure whether the customer preferred the fibre channel or the external SCSI disk attachment option. What is the most appropriate action for the specialist to take next?()
第16题:
The account team is putting together a very complex solution for the customer. During the solution design phase, many of the customer’s requirements have changed and additional requirements are being identified. What should the pSeries technical specialist do to ensure the greatest possible customer satisfaction?()
第17题:
Design the solution and present it confidently so the customer does not question it.
Design the solution and ensure the customer understands the unknowns with the new technology.
Explain to the customer that the VIO Server does not benefit them when doing server consolidation so it has not been configured.
Explain to the customer that the details surrounding the VIO Server have not been clearly defined so designing a solution is premature.
第18题:
Make copies of the course material and deliver the course in full to the technical team.
Make copies of the course material and hand them out to the technical team for them to read.
Become the Micro-Partitioning expert within the organization and act as the sole knowledge base.
Make copies of the course material and prepare a concise overview of the course to deliver to the technical team.
第19题:
The technical support specialist has completed a UNIX course at college.
The technical specialist has supported several similar projects and has earned an IBM AIX certification.
The technical support specialist’s company sells $3M of UNIX computer systems every year.
The technical support specialist has sold and installed at least a dozen Apple and iSeries systems with POWER processors.
第20题:
IBM BPSO
IBM Partnerline
IBM Distributor
IBM Supportline
第21题:
Use eConfig to configure and validate each pSeries and p5 system.
Engage Advanced Technical Support to review any outstanding technical issues.
Confirm with the customer that the solution design meets their requirements.
Perform a Pre-Install Solution Assurance Review to validate required power requirements.
第22题:
Submit an RPO-MES to add the missing 2-way processor card.
Submit an MES order to add the missing 2-way processor card.
Request VPD from the customer and then submit an RPO-MES request.
Request VPD from the customer and then submit an MES order to add the missing 2-way processor card.
第23题:
Refuse to work with the account team unless they are brought in right at the beginning.
Talk to the account team and ask them to bring them in earlier so that they can better understand the account.
Explain the situation to the customer and ask them to talk to the account team about bringing them in earlier.
Explain the situation to the sales manager and ask him to talk to the account team about bringing them in earlier.
第24题:
Customer Engineer
Storage Sales Specialist
Competeline Representative
Field Technical Storage Specialist (pre-sales)