单选题A customer is involved in an IBM critical situation (CritSit). The customer recently installed iDATAPIex. The business partner has been assessed a significant penalty by IBM. Which of the following is the reason for this action by IBM?()A The business 

题目
单选题
A customer is involved in an IBM critical situation (CritSit). The customer recently installed iDATAPIex. The business partner has been assessed a significant penalty by IBM. Which of the following is the reason for this action by IBM?()
A

The business partner was required to perform a TDA and failed to do so

B

The business partner recommended a nonworking configuration

C

The business partner did not support the customer correctly

D

The business partner failed to sell Remote Technical Support (RTS)


相似考题
参考答案和解析
正确答案: C
解析: 暂无解析
更多“单选题A customer is involved in an IBM critical situation (CritSit). The customer recently installed iDATAPIex. The business partner has been assessed a significant penalty by IBM. Which of the following is the reason for this action by IBM?()A The business ”相关问题
  • 第1题:

    The customer is considering an IBM System Storage DS8000. Which of the following indicates a requirement for the Business Partner to perform a TDA?()

    • A、capacity above 500 TB
    • B、first in customer location
    • C、a new model has been released
    • D、sold without implementation service

    正确答案:B

  • 第2题:

    A business partner wants to identify risks, develop action plans to manage the risks, and confirm resources required for a successful implementation of a BladeCenter solution to their customer. Which addresses this situation of the following?()

    • A、Conduct a TDA
    • B、Use IBM System xConfiguratioin and Option Guide (COG)
    • C、UsexREF
    • D、Conduct aServerProven Opportunity Request for Evaluation (SPORE)

    正确答案:A

  • 第3题:

    A Business Partner storage specialist is proposing an IBM System Storage DS5000 solution to aninstalled EMC customer. Which IBM resource should the Business Partner engage to assist withcompetitive sales strategies against EMC?()

    • A、Competeline 
    • B、Executive Briefing Center 
    • C、Competitive Benchmark Center 
    • D、Field Technical Support Specialist (FTSS)

    正确答案:A

  • 第4题:

    An IBM Business Partner sells an IBM System Storage DS8700 to a customer.  Who is responsible for the installation and set up of the storage server()

    • A、purchasing customer
    • B、IBM Installation Readiness Team
    • C、IBM Customer Engineer
    • D、IBM Business Partner

    正确答案:C

  • 第5题:

    A customer plans to deploy a disaster recovery site and requires a complete mirror of their production and test environments. They have an excellent relationship with the business partner who helped them with their initial deployment.  Which of the following will help with a successful implementation?()

    • A、IBM technical support services
    • B、IBM Global Financing
    • C、IBM Global Business Services
    • D、IBM Solutions Assurance Review

    正确答案:D

  • 第6题:

    单选题
    An IBM technician specialist has a prospective customer who is excited about eX5 and is working on configuration for a very large complex opportunity. During the engagement the customer has changed the design several times and has significantly increased the scope. The customers recently selected a Business Partner who has been involved in the last few design changes. What steps should the IBM technician specialist take to make sure the customer is satisfied with the solution?()
    A

    Turn over current design to Techline to create configurations

    B

    Perform knowledge transfer of design requirements to Business partner then disengage

    C

    Work with Business Partner to engage Techline to assist with configuration and request technical and Delivery Assessment (TDA)

    D

    Work with business partner to engage Techline to create configurations


    正确答案: A
    解析: 暂无解析

  • 第7题:

    单选题
    The pSeries sales representative has done an excellent job in educating the customer on the benefits of working with IBM.  The customer is planning to implement their first ERP application.  This new application will be critical to running their business.  The customer has only a competitor’s UNIX systemcurrently installed.  They are interested in obtaining a proposal from IBM. In addition to the AIX hardware and HACMP software, what else should be included in the IBM proposal for the new ERP solution?()
    A

    I/T services and education to help with the implementation of the hardware and software

    B

    A Supportline specialist to work directly with the customer to manage any issues that arise

    C

    The services required to move the currently installed applications from the competitor’s systems to the IBM systems

    D

    A slimmed down solution to ensure that the IBM solution is less expensive than the competitor’s solution


    正确答案: D
    解析: 暂无解析

  • 第8题:

    单选题
    A business partner wants to identify risks, develop action plans to manage the risks, and confirm resources required for a successful implementation of a BladeCenter solution to their customer. Which addresses this situation of the following?()
    A

    Conduct a TDA

    B

    Use IBM System xConfiguratioin and Option Guide (COG)

    C

    UsexREF

    D

    Conduct aServerProven Opportunity Request for Evaluation (SPORE)


    正确答案: D
    解析: 暂无解析

  • 第9题:

    单选题
    A customer recently purchased a new x3550 M3 server and one of the hard drives has failed. The customer has a standard warranty. They called you asking for a replacement. Which action should the customer take?()
    A

    Contact the IBM FTSS to replace the drive

    B

    Contact the IBM CSR or SSR to replace the drive

    C

    Order a replacement drive

    D

    Contact IBM Service


    正确答案: D
    解析: 暂无解析

  • 第10题:

    单选题
    An IBM System x Technical Expert has a prospective customer who is very excited about X5 and they are working on configurations.   During the process the customer has changed the design numerous times and has significantly increased the scope.  They recently selected a Business Partner who has been involved in the last few design changes. What steps should be taken to make sure the customer is satisfied with the solution?()
    A

    Turn over current design to Techline to create configurations 

    B

    Perform knowledge transfer of design requirements to Business Partner then disengage 

    C

    Work with business partner to engage Techline to assist with configurations and request Technical and Delivery Assessment (TDA) 

    D

    Work with business partner to engage Techline to create configurations


    正确答案: B
    解析: 暂无解析

  • 第11题:

    单选题
    The customer is considering an IBM System Storage DS8000. Which of the following indicates a requirement for the Business Partner to perform a TDA?()
    A

    capacity above 500 TB

    B

    first in customer location

    C

    a new model has been released

    D

    sold without implementation service


    正确答案: B
    解析: 暂无解析

  • 第12题:

    单选题
    What IBM resource helps to easily identify a business application that has been validated on IBM Systems?() NOTE:// Solutions that are in this resource represent applications that enable IBM Systems and verify, through customer experience, installing and running in a customer location.
    A

    IBM Standalone Solutions Configuration Tool (SSCT)

    B

    IBM Server Proven

    C

    IBM System x Reference Sheets (xREF)

    D

    IBM Sizing Guides


    正确答案: A
    解析: 暂无解析

  • 第13题:

    A customer recently purchased a new x3550 M3 server and one of the hard drives has failed. The customer has a standard warranty. They called you asking for a replacement. Which action should the customer take?()

    • A、Contact the IBM FTSS to replace the drive
    • B、Contact the IBM CSR or SSR to replace the drive
    • C、Order a replacement drive
    • D、Contact IBM Service

    正确答案:B

  • 第14题:

    An IBM Business Partner has sold a DS5020 and new IBM SAN switches to replace a customer EMC storage infrastructure. The customer dissatisfaction has arisen during the installation because according to the DS5020 interoperability matrix, two HP Proliant servers running Exchange have FC HBAs that are not supported. Which of the following is the most probable cause of the customer dissatisfaction()

    • A、The EMC storage specialist has not participated in the TDA meeting
    • B、The FC HBAs are 4 Gbps technology
    • C、The Technical and Delivery Assessment review actions were not executed
    • D、The customer should have checked that the HBAs are supported according to the HP storage interoperability matrix

    正确答案:C

  • 第15题:

    An opportunity has been successfully won by a Business Partner in collaboration with IBM. Whohas responsibility for conducting the TDA process?()

    • A、the customer alone 
    • B、the Business Partner 
    • C、IBM and the customer 
    • D、the Business Partner and IBM jointly

    正确答案:B

  • 第16题:

    An IBM System x Technical Expert has a prospective customer who is very excited about X5 and they are working on configurations.   During the process the customer has changed the design numerous times and has significantly increased the scope.  They recently selected a Business Partner who has been involved in the last few design changes. What steps should be taken to make sure the customer is satisfied with the solution?()

    • A、Turn over current design to Techline to create configurations 
    • B、Perform knowledge transfer of design requirements to Business Partner then disengage 
    • C、Work with business partner to engage Techline to assist with configurations and request Technical and Delivery Assessment (TDA) 
    • D、Work with business partner to engage Techline to create configurations

    正确答案:C

  • 第17题:

    An IBM technician specialist has a prospective customer who is excited about eX5 and is working on configuration for a very large complex opportunity. During the engagement the customer has changed the design several times and has significantly increased the scope. The customers recently selected a Business Partner who has been involved in the last few design changes. What steps should the IBM technician specialist take to make sure the customer is satisfied with the solution?()

    • A、Turn over current design to Techline to create configurations
    • B、Perform knowledge transfer of design requirements to Business partner then disengage
    • C、Work with Business Partner to engage Techline to assist with configuration and request technical and Delivery Assessment (TDA)
    • D、Work with business partner to engage Techline to create configurations

    正确答案:C

  • 第18题:

    单选题
    A customer has an existing SP system and needs to add cards to some of the nodes.  Which of the following applications must be used to configure the upgrade?()
    A

    MRPDPlus tool

    B

    Inventory Services

    C

    PCRS6000 Portable Configurator

    D

    eConfig - IBM Configurator for e-Business


    正确答案: C
    解析: 暂无解析

  • 第19题:

    单选题
    A Business Partner storage specialist is proposing an IBM System Storage DS5000 solution to aninstalled EMC customer. Which IBM resource should the Business Partner engage to assist withcompetitive sales strategies against EMC?()
    A

    Competeline 

    B

    Executive Briefing Center 

    C

    Competitive Benchmark Center 

    D

    Field Technical Support Specialist (FTSS)


    正确答案: D
    解析: 暂无解析

  • 第20题:

    单选题
    An IBM Business Partner sells an IBM System Storage DS8700 to a customer.  Who is responsible for the installation and set up of the storage server()
    A

    purchasing customer

    B

    IBM Installation Readiness Team

    C

    IBM Customer Engineer

    D

    IBM Business Partner


    正确答案: D
    解析: 暂无解析

  • 第21题:

    单选题
    A customer is interested in obtaining an AIX solution from IBM.  They have two primary global requirements:   ? Availability (although HACMP is not required)   ? Low cost   Which of the following approaches should the pSeries technical specialist use to meet the customer’s requirements and ensure customer satisfaction?()
    A

    Design the least-cost solution to prevent the competition from winning the business.

    B

    Design a disaster recovery (DR) solution and convince the customer why DR is important to their business.

    C

    Use the HACMP specialist to design the solution and include HA SmoothStart services as part of the proposal.

    D

    Design a solution with redundant parts and explain to the customer the incremental cost associated with the redundancy.


    正确答案: C
    解析: 暂无解析

  • 第22题:

    单选题
    An IBM Business Partner has sold a DS5020 and new IBM SAN switches to replace a customer EMC storage infrastructure. The customer dissatisfaction has arisen during the installation because according to the DS5020 interoperability matrix, two HP Proliant servers running Exchange have FC HBAs that are not supported. Which of the following is the most probable cause of the customer dissatisfaction()
    A

    The EMC storage specialist has not participated in the TDA meeting

    B

    The FC HBAs are 4 Gbps technology

    C

    The Technical and Delivery Assessment review actions were not executed

    D

    The customer should have checked that the HBAs are supported according to the HP storage interoperability matrix


    正确答案: D
    解析: 暂无解析

  • 第23题:

    单选题
    An opportunity has been successfully won by a Business Partner in collaboration with IBM. Whohas responsibility for conducting the TDA process?()
    A

    the customer alone 

    B

    the Business Partner 

    C

    IBM and the customer 

    D

    the Business Partner and IBM jointly


    正确答案: A
    解析: 暂无解析