单选题A user reports that the computer is running slowly. After running the SFC， a technician observes that the dllcache folder has become corrupted. Which of the following utilities can be run to repair the contents of the dllcache directory？ （）A FORMATB SF

题目
单选题
A user reports that the computer is running slowly. After running the SFC， a technician observes that the dllcache folder has become corrupted. Which of the following utilities can be run to repair the contents of the dllcache directory？ （）
A

FORMAT

B

SFC

C

HyperTerminal

D

DEFRAG

相似考题

1.A user, Jill, is reporting her mouse is moving when Jill is not moving it, and the computer is running slower than normal. Which of the following is the FIRST action that Karen, a technician, should take?（）A. Run chkdsk.B. Run an antivirus program.C. Replace the faulty mouse.D. Remove any recently added hardware.

2.A user reports that the Windows update function will not run on the computer but the Internet can be accessed. The user is running an original version of Windows XP Professional. Which of the following is MOST likely the cause？（）A、The user has not registered the copy of Windows.B、The user has not applied at least Service Pack 1 to their system.C、The user does not know what site to access for the updates.D、The user needs to flush the DNS cache.

3.When rebooting a computer running Windows XP Home， a technician observes an error message stating，“illegal I/O port address.” Which of the following can be done to resolve this error？（）A、Upgrade the motherboard BIOS.B、Upgrade to Windows XP Professional.C、Upgrade the CPU on the motherboard.D、Return to Windows 2000 Professional.

4.Which of the following should a technician instruct a user to do to initiate Remote Assistance for a user running Windows XP Professional？（）A、Network Neighborhood > navigate to the users computer > right click > select Offer Remote AssistanceB、Go to Help and Support Center > Pick a Task > Use Tools > Offer Remote AssistanceC、Run Remote Desktop Connection > Select Connect to User Enter the IP addressD、Start > Programs > Administrative Tools > Remote Assistance

更多“单选题A user reports that the computer is running slowly. After running the SFC， a technician observes that the dllcache folder has become corrupted. Which of the following utilities can be run to repair the contents of the dllcache directory？ （）A FORMATB SF”相关问题

  • 第1题：

    Which of the following commands will repair boot sector blocks after a virus has been removed?（）

    • A、chkdsk
    • B、format
    • C、fixmbr
    • D、sfc

    正确答案:C

  • 第2题：

    A user is unsatisfied with the quality of the repair that another technician has completed on their PC. Which of the following should be done to help the user?（）

    • A、Agree with the user’s complaints
    • B、Clarify the user’s statements
    • C、Minimize the user’s criticism
    • D、Shadow the other technician on the next repair

    正确答案:B

  • 第3题：

    Under which of the following circumstances would a technician use IPCONFIG /RENEW?（）

    • A、After an unsuccessful reboot
    • B、If a user’s IP address has been spoofed
    • C、After using IPCONFIG /RELEASE
    • D、If the computer has an ARP address conflict

    正确答案:C

  • 第4题：

    A user reports that the computer is running slowly. After running the SFC， a technician observes that the dllcache folder has become corrupted. Which of the following utilities can be run to repair the contents of the dllcache directory？ （）

    • A、FORMAT
    • B、SFC
    • C、HyperTerminal
    • D、DEFRAG

    正确答案:B

  • 第5题：

    A customer reports to Karen, a technician, that a PC’s video card has recently been upgraded and the computer reboots randomly. The last few restarts have happened during movie playback, playing a video game, and video editing. Which of the following is the MOST likely source of this issue?（）

    • A、The card is not compatible with the hardware of the machine.
    • B、The graphic driver for the card is corrupt.
    • C、The video card requires additional power.
    • D、The software the user is running is incompatible for the video card.

    正确答案:C

  • 第6题：

    Which of the following commands will be run at a command prompt to determine which WindowsOS is running on the computer?（）

    • A、VER
    • B、Device Manager
    • C、VERIFY
    • D、SET

    正确答案:A

  • 第7题：

    单选题
    When rebooting a computer running Windows XP Home， a technician observes an error message stating，“illegal I/O port address.” Which of the following can be done to resolve this error？（）
    A

    Upgrade the motherboard BIOS.

    B

    Upgrade to Windows XP Professional.

    C

    Upgrade the CPU on the motherboard.

    D

    Return to Windows 2000 Professional.


    正确答案： C
    解析： 暂无解析

  • 第8题：

    单选题
    A user reports that the computer is running slowly. After running the SFC， a technician observes that the dllcache folder has become corrupted. Which of the following utilities can be run to repair the contents of the dllcache directory？ （）
    A

    FORMAT

    B

    SFC

    C

    HyperTerminal

    D

    DEFRAG


    正确答案： C
    解析： 暂无解析

  • 第9题：

    单选题
    A user reports that the Windows update function will not run on the computer but the Internet can be accessed. The user is running an original version of Windows XP Professional. Which of the following is MOST likely the cause？（）
    A

    The user has not registered the copy of Windows.

    B

    The user has not applied at least Service Pack 1 to their system.

    C

    The user does not know what site to access for the updates.

    D

    The user needs to flush the DNS cache.


    正确答案： A
    解析： 暂无解析

  • 第10题：

    单选题
    A user is unsatisfied with the quality of the repair that another technician has completed on their PC. Which of the following should be done to help the user?（）
    A

    Agree with the user’s complaints

    B

    Clarify the user’s statements

    C

    Minimize the user’s criticism

    D

    Shadow the other technician on the next repair


    正确答案： C
    解析： 暂无解析

  • 第11题：

    单选题
    A customer reports to Karen, a technician, that a PC’s video card has recently been upgraded and the computer reboots randomly. The last few restarts have happened during movie playback, playing a video game, and video editing. Which of the following is the MOST likely source of this issue?（）
    A

    The card is not compatible with the hardware of the machine.

    B

    The graphic driver for the card is corrupt.

    C

    The video card requires additional power.

    D

    The software the user is running is incompatible for the video card.


    正确答案： D
    解析： 暂无解析

  • 第12题：

    单选题
    A user reports that their machine seems to be running slower than usual. The user states that the computer has become progressively worse as more applications are installed. Which of the following is the FIRST step the technician should take?（）
    A

    Run the CHKDSK utility

    B

    Run the disk defragmenter utility

    C

    Increase the capacity on the system volume

    D

    Convert to a dynamic drive on the system


    正确答案： C
    解析： 暂无解析

  • 第13题：

    A user reports that their machine seems to be running slower than usual. The user states that the computer has become progressively worse as more applications are installed. Which of the following is the FIRST step the technician should take?（）

    • A、Run the CHKDSK utility
    • B、Run the disk defragmenter utility
    • C、Increase the capacity on the system volume
    • D、Convert to a dynamic drive on the system

    正确答案:B

  • 第14题：

    A user, Jill, is reporting her mouse is moving when Jill is not moving it, and the computer is running slower than normal. Which of the following is the FIRST action that Karen, a technician, should take?（）

    • A、Run chkdsk.
    • B、Run an antivirus program.
    • C、Replace the faulty mouse.
    • D、Remove any recently added hardware.

    正确答案:B

  • 第15题：

    A user is unable to view any DVDs on their laptop which has a DVD-ROM drive installed. After further investigation, the technician realizes that there is not any DVD-ROM or CD-ROM available under the My Computer utility. Which of the following system utilities would MOST likely be used to identify and resolve this issue?（）

    • A、Task Manager
    • B、Device Manager
    • C、DEFRAG
    • D、Event Viewer

    正确答案:B

  • 第16题：

    A user reports that their hard drive has failed and needs to be replaced. Which of the following should the technician do FIRST?（）

    • A、Run the hard disk manufacturer’s diagnostic program
    • B、Re-image the drive
    • C、Replace the hard drive and load Windows
    • D、Ask the user diagnostic questions

    正确答案:D

  • 第17题：

    A user reports that the computer’s hard drive is constantly running and the hard drive light is constantly flashing. Which of the following tools would be used to resolve this issue without losing data?（）

    • A、chkdsk
    • B、fdisk
    • C、defrag
    • D、format

    正确答案:C

  • 第18题：

    Which of the following utilities will a technician use to determine how many partitions a hard drive has?（）

    • A、Administrator Tools
    • B、Disk Management
    • C、Device Manager
    • D、Computer Management

    正确答案:B

  • 第19题：

    单选题
    Bob, a user, reports that his computer is running slower since he viewed an online training presentation. Bob is also receiving an increased amount of spam email. Which of the following is the MOST likely cause of Bob’s issue?（）
    A

    Virus

    B

    Worm

    C

    Network bandwidth

    D

    Malware


    正确答案： A
    解析： 暂无解析

  • 第20题：

    单选题
    A user reports that the computer’s hard drive is constantly running and the hard drive light is constantly flashing. Which of the following tools would be used to resolve this issue without losing data?（）
    A

    chkdsk

    B

    fdisk

    C

    defrag

    D

    format


    正确答案： C
    解析： 暂无解析

  • 第21题：

    单选题
    Bob, a user, reports that his computer is running slower since he viewed an online training presentation. Bob is also receiving an increased amount of spam email. Which of the following is the MOST likely cause of Bob’s issue?（）
    A

    Virus

    B

    Worm

    C

    Network bandwidth

    D

    Malware


    正确答案： B
    解析： 暂无解析

  • 第22题：

    单选题
    Which of the following commands will be run at a command prompt to determine which WindowsOS is running on the computer?（）
    A

    VER

    B

    Device Manager

    C

    VERIFY

    D

    SET


    正确答案： A
    解析： 暂无解析

  • 第23题：

    单选题
    A user is unable to view any DVDs on their laptop which has a DVD-ROM drive installed. After further investigation, the technician realizes that there is not any DVD-ROM or CD-ROM available under the My Computer utility. Which of the following system utilities would MOST likely be used to identify and resolve this issue?（）
    A

    Task Manager

    B

    Device Manager

    C

    DEFRAG

    D

    Event Viewer


    正确答案： D
    解析： 暂无解析

  • 第24题：

    单选题
    An end user reports that their computer is not performing as fast as it used to and it shuts down unexpectedly. Which of the following is the MOST likely cause?（）
    A

    Network data cables are damaged.

    B

    Memory has become unseated.

    C

    The user has defragmented the hard drive.

    D

    Processor cooling fan is not functioning.


    正确答案： A
    解析： 暂无解析

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