资料:Desktop Support for Private Equity Firm in Midtown -Manhattan -Contract role The Desktop Support Technician will provide desk side and remote technical assistance to end users. Strong desktop troubleshooting skills will be used to handle technical supp

题目
资料:Desktop Support for Private Equity Firm in Midtown
-Manhattan
-Contract role
The Desktop Support Technician will provide desk side and remote technical assistance to end users. Strong desktop troubleshooting skills will be used to handle technical support request and determine root cause including diagnosing and resolving issues with PC's, laptops, mobile devices, printers and peripherals. In addition to technical support you will be responsible for imaging PC's, deploying and configuring software and managing technology requests and account creation.
This position requires high levels of professionalism, strong problem solving skills, and the ability to learn new technologies.
Responsibilities
-Install, configure, maintain and support PC hardware and software for the firm's end user computing environment.
-Creating and managing standardized desktop images and applications packaging; physical setting up for computers and software system installation for various applications and programs.
Perform hands-on fixes at the desktop level, including installing and upgrading hardware/software, installing hardware and configuring systems and applications.
Monitor and test fixes to ensure problems have been adequately resolved.
Image and configure desktops and laptops using an enterprise imaging solution.
-Quickly escalate, track and close incident tickets to ensure high client satisfaction.

Requirements
-Experience in working in hedge funds, fund-of-fund or private equity firms, smaller organizations where ability to learn range of technologies was required; and/or client facing/field service roles are all a plus.
-Exceptional written, oral and interpersonal communication and customer service skills across all levels of an organization.
-Strong knowledge of computer hardware, including laptops, desktops and mobile devices and enterprise desktop applications.
-Strong knowledge of Windows 7, Active Directory and Exchange.
-Strong knowledge of MS Office 2010 required.
-Knowledge of network printer installation, setup and troubleshooting.
-Knowledge of virtualization technologies.
-Working knowledge of mobile devices-add, remove, reactivate, migrate users etc.

Which of the following could ensure high client satisfaction?

A.To update, track and close incident tickets.
B.To use an enterprise imaging solution.
C.Physical setting up for computers.
D.Configuring systems and applications.

相似考题
更多“资料:Desktop Support for Private Equity Firm in Midtown ”相关问题
  • 第1题:

    You are the network administrator for your company. The network originally consists of a single Windows NT 4.0 domain.

    You upgrade the domain to a single Active Directory domain. All network servers now run Windows Server 2003, and all client computers run Windows XP Professional.

    Your staff provides technical support to the network. They frequently establish Remote Desktop connections with a domain controller named DC1.

    You hire 25 new support specialists for your staff. You use Csvde.exe to create Active Directory user accounts for all 25.

    A new support specialist named Paul reports that he cannot establish a Remote Desktop connection with DC1. He receives the message shown in the Logon Message exhibit. (Click the Exhibit button.)

    You open Gpedit.msc on DC1. You see the display shown in the Security Policy exhibit. (Click the Exhibit button.)

    You need to ensure that Paul can establish Remote Desktop connections with DC1.

    What should you do? ()


    参考答案:B

  • 第2题:

    Midtown hospital compares _____ with other hospitals and provides services at lower rates.

    A. favor
    B. favored
    C. favorable
    D. favorably

    答案:D
    解析:

  • 第3题:

    股权投资基金的全称为私人股权投资基金(Private Equity Forid),其中私人股权的含义是()

    A.非公开发行和交易的股权
    B.个人持有的股权
    C.通过收购获得的股权
    D.上市公司流通股

    答案:A
    解析:
    私人股权即非公开发行和交易的股权,包括未上市企业和上市企业非公开发行和交易的普通股、可转换为普通股的优先股和可转换债券

  • 第4题:

    资料:Desktop Support for Private Equity Firm in Midtown
    -Manhattan
    -Contract role
    The Desktop Support Technician will provide desk side and remote technical assistance to end users. Strong desktop troubleshooting skills will be used to handle technical support request and determine root cause including diagnosing and resolving issues with PC's, laptops, mobile devices, printers and peripherals. In addition to technical support you will be responsible for imaging PC's, deploying and configuring software and managing technology requests and account creation.
    This position requires high levels of professionalism, strong problem solving skills, and the ability to learn new technologies.
    Responsibilities
    -Install, configure, maintain and support PC hardware and software for the firm's end user computing environment.
    -Creating and managing standardized desktop images and applications packaging; physical setting up for computers and software system installation for various applications and programs.
    Perform hands-on fixes at the desktop level, including installing and upgrading hardware/software, installing hardware and configuring systems and applications.
    Monitor and test fixes to ensure problems have been adequately resolved.
    Image and configure desktops and laptops using an enterprise imaging solution.
    -Quickly escalate, track and close incident tickets to ensure high client satisfaction.

    Requirements
    -Experience in working in hedge funds, fund-of-fund or private equity firms, smaller organizations where ability to learn range of technologies was required; and/or client facing/field service roles are all a plus.
    -Exceptional written, oral and interpersonal communication and customer service skills across all levels of an organization.
    -Strong knowledge of computer hardware, including laptops, desktops and mobile devices and enterprise desktop applications.
    -Strong knowledge of Windows 7, Active Directory and Exchange.
    -Strong knowledge of MS Office 2010 required.
    -Knowledge of network printer installation, setup and troubleshooting.
    -Knowledge of virtualization technologies.
    -Working knowledge of mobile devices-add, remove, reactivate, migrate users etc.

    Which of the following is NOT required for this job?

    A.Customer service skills.
    B.Rich expression.
    C.Knowledge of computer hardware.
    D.Knowledge of network printer installation.

    答案:B
    解析:
    【关键词】NOT;for this job;required
    【主题句】第3自然段Requirements 要求
    -Exceptional written, oral and interpersonal communication and customer service skills across all levels of an organization. 在组织各个层面内,具备出色的书面、口头和人际沟通能力和顾客服务技巧。
    -Strong knowledge of computer hardware, including laptops, desktops and mobile devices and enterprise desktop applications.丰富的电脑硬件知识,包括笔记本电脑、台式机、电话和企业台式机应用程序。
    -Knowledge of network printer installation, setup and troubleshooting.网络打印机安装、设置及故障排解知识。
    【解析】本题的问题是“下列哪项不是此工作的要求?”。A选项“顾客服务技巧”,B选项“丰富的表现力”,C选项“电脑硬件知识”,D选项“网络打印机安装知识”。根据主题句可知,选项A、C、D都提到了。

  • 第5题:

    You are the network administrator for The network consists of a single Active Directory domain named The functional level of the domain is Windows Server 2003. You install Terminal Services on all domain controllers. However, your technical support specialists report that they cannot use Terminal Services to access any domain controllers. Which action or actions should you perform to solve this problem? ()(Choose all that apply)

    • A、Install Remote Desktop for Administration.
    • B、Require the support specialists to use a console session to connect to the terminal servers.
    • C、Add the Remote Administrators group to the Account Operators group.
    • D、Add the support specialists to the Remote Desktop group.
    • E、Modify the Default Domain Controller Group Policy object (GPO) to grant the Log on locally user right to the support specialists.

    正确答案:D,E

  • 第6题:

    Which two statements about the Cisco Aironet Desktop Utility (ADU) are true? (Choose two.)()  

    • A、 The Aironet Desktop Utility (ADU) can be used to establish the association between the client adapter  and the access point, manage authentication to the wireless network, and enable data encryption.
    • B、 The Aironet Desktop Utility (ADU) and the Microsoft Wireless Configuration Manager can be used at the same time to configure the wireless client adapter.
    • C、 The Aironet Desktop Utility (ADU) can support only one wireless client adapter installed and used at a  time.
    • D、 The Aironet Desktop Utility (ADU) profile manager feature can create and manage only one profile for the wireless client adapter.
    • E、 When the user selects a different profile in the Aironet Desktop Utility (ADU), the settings for the wireless client adapter are changed only after a reboot.

    正确答案:A,C

  • 第7题:

    Which two statements about the Cisco Aironet Desktop Utility (ADU) are true()

    • A、The Aironet Desktop Utility (ADU )profile manager feature can create and manage only one profile for the wireless client adapter.
    • B、The Aironet Desktop Utility (ADU) can support only one wireless client adapter installed and used at a time.
    • C、The Aironet Desktop Utility (ADU) can be used to establish the association between the client adapter and the access point , manage authentication to the wireless network , and enable encryption.
    • D、The Aironet Desktop Utility (ADU) and the Microsoft Wireless Configuration Manager can be used at the same time to configure the wireless client adapter.

    正确答案:B,C

  • 第8题:

    Rate your level of proficiency with configuring and troubleshooting the Windows XP Professional desktop environment, including managing user profiles, configuring support for multiple locations, and configuring the Advanced Configuration Power Interface (ACPI).()

    • A、Very High
    • B、High
    • C、Moderate
    • D、Low
    • E、Very Low

    正确答案:A

  • 第9题:

    You plan to deploy a Virtual Desktop Infrastructure (VDI) for the public relations users. You need to identify which additional software must be deployed on the network to support the planned VDI deployment. Which additional software should you identify?()

    • A、Microsoft Forefront Identity Manager (FIM) 2010
    • B、Remote Desktop Session Host (RD Session Host) in redirection mode
    • C、Microsoft Forefront EndPoint Protection 2010
    • D、Remote Desktop Connection Broker (RD Connection Broker)
    • E、Remote Desktop Virtualization Host (RD Virtualization Host)

    正确答案:B,D,E

  • 第10题:

    多选题
    Which two statements about the Cisco Aironet Desktop Utility (ADU) are true()
    A

    The Aironet Desktop Utility (ADU )profile manager feature can create and manage only one profile for the wireless client adapter.

    B

    The Aironet Desktop Utility (ADU) can support only one wireless client adapter installed and used at a time.

    C

    The Aironet Desktop Utility (ADU) can be used to establish the association between the client adapter and the access point , manage authentication to the wireless network , and enable encryption.

    D

    The Aironet Desktop Utility (ADU) and the Microsoft Wireless Configuration Manager can be used at the same time to configure the wireless client adapter.


    正确答案: C,D
    解析: 暂无解析

  • 第11题:

    单选题
    You are designing a Windows 7 virtual desktop infrastructure.You have the following requirements:   Provide access to Remote Desktop Services RemoteApp sources from multiple remote desktop servers.  Support network load balancing.  Support reconnection to existing sessions on virtual desktops.    You need to specify a design that meets the requirements.   What should you include in your design?()
    A

    Remote Desktop Gateway

    B

    Remote Desktop Connection Broker

    C

    Windows Deployment Services

    D

    Windows Virtual PC and Windows XP Mode


    正确答案: C
    解析: 暂无解析

  • 第12题:

    单选题
    股权投资基金的全称为私人股权投资基金(Private Equity funds),其中私人股权的含义是(  )
    A

    非公开发行和交易的股权

    B

    个人持有的股权

    C

    通过收购获得的股权

    D

    上市公司流通股


    正确答案: C
    解析:

  • 第13题:

    ___ is a major source of equity financing for corporations.

    A.Stock

    B.Bond

    C.Equity

    D.Loan


    正确答案:A

  • 第14题:

    China is booming and private equity firms intend 10 prosper alongside the country.As opportunistic investors, the funds typically prefer plays on the growth of the consumer market - from finance companies to auto retailers and service providers such as in


    答案:
    解析:
    中国正在变得繁荣,私募股权公司在国内正逐渐变多,作为机会主义投资者,基金主要投资于消费者市场—从金融公司到自动零售服务提供者,如网络旅行代理机构。 投资者普遍认为国家的经济增长使得与中国相关的股份变得有吸引力,但也有很多挑战,“宏观经济增长并不一定能转换为利润”,KKR亚洲公司的联合董事在最近的一次会议上如是说。 而且,竞争正在变得激烈,新一代当地中国的精英,已经离开了收购公司而转向了新型的基金。

  • 第15题:

    资料:Desktop Support for Private Equity Firm in Midtown
    -Manhattan
    -Contract role
    The Desktop Support Technician will provide desk side and remote technical assistance to end users. Strong desktop troubleshooting skills will be used to handle technical support request and determine root cause including diagnosing and resolving issues with PC's, laptops, mobile devices, printers and peripherals. In addition to technical support you will be responsible for imaging PC's, deploying and configuring software and managing technology requests and account creation.
    This position requires high levels of professionalism, strong problem solving skills, and the ability to learn new technologies.
    Responsibilities
    -Install, configure, maintain and support PC hardware and software for the firm's end user computing environment.
    -Creating and managing standardized desktop images and applications packaging; physical setting up for computers and software system installation for various applications and programs.
    Perform hands-on fixes at the desktop level, including installing and upgrading hardware/software, installing hardware and configuring systems and applications.
    Monitor and test fixes to ensure problems have been adequately resolved.
    Image and configure desktops and laptops using an enterprise imaging solution.
    -Quickly escalate, track and close incident tickets to ensure high client satisfaction.

    Requirements
    -Experience in working in hedge funds, fund-of-fund or private equity firms, smaller organizations where ability to learn range of technologies was required; and/or client facing/field service roles are all a plus.
    -Exceptional written, oral and interpersonal communication and customer service skills across all levels of an organization.
    -Strong knowledge of computer hardware, including laptops, desktops and mobile devices and enterprise desktop applications.
    -Strong knowledge of Windows 7, Active Directory and Exchange.
    -Strong knowledge of MS Office 2010 required.
    -Knowledge of network printer installation, setup and troubleshooting.
    -Knowledge of virtualization technologies.
    -Working knowledge of mobile devices-add, remove, reactivate, migrate users etc.

    Which of the following is NOT the Desktop Support Technician's responsibility?

    A.Supporting PC hardware.
    B.Installing and upgrading hardware.
    C.Bringing repaired PCs to customers.
    D.Imaging and configuring desktops and laptops.

    答案:C
    解析:
    本题考查的是细节理解。
    【关键词】NOT;esktop Support Technician's; responsibility
    【主题句】第2自然段Responsibilities职责
    -Install, configure, maintain and support PC hardware and software for the firm's end user computing environment.为公司终端用户电脑运行环境安装、配置、维护及支持电脑硬件和软件。
    Perform hands-on fixes at the desktop level, including installing and upgrading hardware/software, installing hardware and configuring systems and applications.
    Image and configure desktops and laptops using an enterprise imaging solution. 在桌面上执行手动修复,包括安装及升级硬件/软件,安装硬件并配置系统和应用。使用企业成像解决方案成像及配置台式机和笔记本电脑。
    【解析】本题的问题是“下列哪项不是桌面支持技术员的职责?”。A选项“支持电脑硬件”,B选项“安装及升级硬件”,C选项“将修好的电脑送达顾客”,D选项“成像及配置台式机和笔记本电脑”。根据主题句可知,选项A、B、D都提到了。

  • 第16题:


    Differences in wages thus bring up( ) in the economy.

    A.airiness
    B.equity
    C.fairmess and equity
    D.inequity and unfaimess

    答案:D
    解析:

  • 第17题:

    The policy the United States actually pursued in the first two years of WWI was()

    • A、impartial neutrality
    • B、partial neutrality
    • C、firm support of the Allies
    • D、Pro-Ally partial neutrality

    正确答案:D

  • 第18题:

    关于PE,说法不正确的是:()

    • A、PE是Private equity的简称
    • B、PE是一个组织
    • C、PE里面一定有一个人做发起
    • D、PE的资金全部来自发起人

    正确答案:D

  • 第19题:

    Which Cisco Unified Contact Center Express 4.5 platform set supports the embedded internet browser in the Cisco Agent Desktop? ()

    • A、Premium only  
    • B、Enhanced and Premium only  
    • C、Standard, Enhanced, and Premium  
    • D、Cisco Unified Contact Center Express does not support embedded internet browser

    正确答案:A

  • 第20题:

    You are the network administrator for Among other duties you administer a Windows 2003 server named TestKingB. You install Terminal Services on TestKingB. You add users from the TestKing support department to the Power Users group and to the Remote Desktop Users group on TestKingB. You notice that TestKingB is periodically unavailable. You open Event Viewer on TestKingB and discover that the server was restarted accidentally by users in the TestKing support department. You need to ensure that users in the TestKing support department can establish a Terminal Services session and can manage local user accounts on TestKingB. However, they should not have the ability to restart TestKingB. Which action or actions should you perform? Select all that apply.()

    • A、Remove the TestKing Support department user accounts from the Power Users group.
    • B、Remove the TestKing Support department user accounts from the Remote Desktop Users group.
    • C、Remove the Power Users group from the Shut down the system user right.
    • D、Add the Power Users group to the Deny log on locally user right.
    • E、Modify the permission on the RDP-Tcp connection by using Terminal Services Configuration. Assign the Power Users group the Deny - Full Control permission

    正确答案:C

  • 第21题:

    单选题
    Rate your level of proficiency with configuring and troubleshooting the Windows XP Professional desktop environment, including managing user profiles, configuring support for multiple locations, and configuring the Advanced Configuration Power Interface (ACPI).()
    A

    Very High

    B

    High

    C

    Moderate

    D

    Low

    E

    Very Low


    正确答案: D
    解析: 暂无解析

  • 第22题:

    单选题
    A support technician wants to help a user, in a different city, navigate a new software program. Which of the following will allow the user and technician to view and control the Windows XP PC desktop simultaneously?()
    A

    Terminal Services

    B

    Remote Assistance

    C

    Routing and Remote Access Service

    D

    Remote Desktop


    正确答案: D
    解析: 暂无解析

  • 第23题:

    单选题
    You need to recommend a solution for deploying App1. The solution must support the company’s  planned changes.   What should you include in the recommendation?()
    A

    Group Policy Software Installation

    B

    Microsoft Application Virtualization (App-V)

    C

    Microsoft Enterprise Desktop Virtualization (MED-V)

    D

    Microsoft System Center Configuration Manager


    正确答案: B
    解析: 暂无解析