多选题A customer reports that their sound is not working. They state that the speakers worked previously. Which of the following should the technician check？（）ASpeakers are in regulatory compliance.BSpeakers are on and the mute is off.CEnsure the speakers ar
题目
Speakers are in regulatory compliance.
Speakers are on and the mute is off.
Ensure the speakers are on the Windows HCL.
Verify the system has enough hard drive space.
The audio driver is installed correctly.
Speakers are plugged into the correct jack.
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更多“多选题A customer reports that their sound is not working. They state that the speakers worked previously. Which of the following should the technician check？（）ASpeakers are in regulatory compliance.BSpeakers are on and the mute is off.CEnsure the speakers ar”相关问题
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第1题：
Which of the following is the FIRST step a technician should take when troubleshooting a device issue？（）
- A、Gather information from the customer.
- B、Isolate the problem on the device.
- C、Read the service documentation for possible causes.
- D、Check the parts life counters.
正确答案:A -
第2题：
A technician supports users in a client/server environment. A user suddenly cannot access any network resources. The user tried to logon to a known working computer but was unsuccessful.Which of the following should the technician check FIRST？（）
- A、Check if the user account is locked
- B、Check group policy
- C、Check the drive for fragmentation
- D、Check NTFS permissions
正确答案:A -
第3题：
A customer states their computer was fine until yesterday when they heard a pop noise and thecomputer stopped working. Which of the following components should the technician test FIRST?（）
- A、Main system board
- B、Processor
- C、Hard disk drive
- D、Power supply
正确答案:D -
第4题：
A customer reports that their sound is not working. They state that the speakers workedpreviously. Which of the following should the technician check?（） (Select THREE).
- A、Speakers are in regulatory compliance.
- B、Speakers are on and the mute is off.
- C、Speakers are on the Windows HCL.
- D、The system has enough hard drive space.
- E、The audio driver is installed correctly.
- F、Speakers are plugged into the correct jack.
正确答案:B,E,F -
第5题：
A user explains that after the office was vacuumed the previous night their sound is not working and they cannot get onto the network. The user has verified that all of the PC’s cables are plugged into their respective ports. Which of the following is the MOST likely cause?（）
- A、Frayed or broken cables
- B、UPS is unplugged
- C、NIC and sound card are disabled in Device Manager
- D、Speakers are muted
正确答案:A -
第6题：
A customer is concerned about excessive media jamming in their device. Which of the following is the FIRST thing a technician should check？（）
- A、Media feed rollers
- B、Cassette drawers
- C、Fusing section
- D、Device log data
正确答案:D -
第7题：
A customer reports that the laser printer produces poor quality printouts. Having arrived onsite, the technician has a discussion with the customer and reviews some examples of their print jobs. Which of the following should the technician do NEXT? （）
- A、Clean the toner cartridge.
- B、Change the paper.
- C、Replace the fuser.
- D、Print a test page.
正确答案:D -
第8题：
A technician is troubleshooting a user’s problem; important Windows services are not starting. In which of the following locations should the technician check to investigate when these services started or stopped?（）
- A、Com+.log
- B、System Log
- C、Security Log
- D、Application Log
正确答案:B -
第9题：
A customer reports that their sound is not working. They state that the speakers worked previously. Which of the following should the technician check？（）
- A、Speakers are in regulatory compliance.
- B、Speakers are on and the mute is off.
- C、Ensure the speakers are on the Windows HCL.
- D、Verify the system has enough hard drive space.
- E、The audio driver is installed correctly.
- F、Speakers are plugged into the correct jack.
正确答案:B,E,F -
第10题：
A user reports that they are unable to print to a remote printer. Which of the following should the technician check FIRST？（）
- A、Printer driver
- B、Protocol stack
- C、Network connectivity
- D、Correct patch application
正确答案:C -
第11题：
单选题The technician has replaced a power supply with an identical power supply, and now the high end graphics card is not working. Which of the following should the technician check?（）AThe memory
BThe CMOS battery
CThe PCIe power jack
DThe processor for chip creep
正确答案： C解析： 暂无解析 -
第12题：
单选题Which of the following safety procedures is the BEST when lifting heavy equipment onto a repairbench?（）AThe technician should always bend at the waist and lift with their arms.
BThe technician should seek assistance from an available customer.
CThe technician should always bend at the waist and lift with their back.
DThe technician should get assistance from another technician.
正确答案： B解析： 暂无解析 -
第13题：
A user reports that a network printer will not print, however, other users are not experiencing any problems. The user has rebooted their computer twice and it is still not printing. Which of the following should the technician check?（）
- A、Run the printer configuration wizard on the desktop.
- B、Check to see if the network printer is turned on.
- C、Verify that the printer is connected to the network.
- D、Check the local print queue for a failed print job.
正确答案:D -
第14题：
A home user working outside an office reports that their laptop is no longer connecting to theInternet. Which of the following would a technician recommend to check FIRST?（）
- A、Windows Firewall settings
- B、DHCP settings
- C、Disable HomeGroup
- D、Wireless on/off switch
正确答案:D -
第15题：
A technician receives a boot error message OS not found. Which of the following should thetechnician check? （）
- A、The boot order in the BIOS
- B、If Plug and Play is enabled
- C、If the computer is in Safe Mode
- D、If the BIOS is current
正确答案:A -
第16题：
Which of the following safety procedures is the BEST when lifting heavy equipment onto a repairbench?（）
- A、The technician should always bend at the waist and lift with their arms.
- B、The technician should seek assistance from an available customer.
- C、The technician should always bend at the waist and lift with their back.
- D、The technician should get assistance from another technician.
正确答案:D -
第17题：
A technician wants to compare a new server performance over a period of time. Which of the following should the technician do FIRST?（）
- A、Monitor processor performance logs
- B、Constantly check the task manager
- C、Use performance server logs
- D、Establish a baseline for the server
正确答案:D -
第18题：
The technician has replaced a power supply with an identical power supply, and now the high end graphics card is not working. Which of the following should the technician check?（）
- A、The memory
- B、The CMOS battery
- C、The PCIe power jack
- D、The processor for chip creep
正确答案:C -
第19题：
When installing a new Plug and Play sound card， a technician should turn off and unplug the computer； remove the computer’s cover； locate the sound card slot， insert and secure the card in the slot and：（）
- A、plug in and turn on the computer； let Windows recognize the new hardware and install the driver.
- B、plug in the computer； let Windows recognize the new hardware and plug in the speakers.
- C、let Windows recognize the new hardware； install the driver and plug in the speakers.
- D、turn on and plug in the computer； let Windows recognize the new hardware and install the driver.
正确答案:A -
第20题：
A customer reports that error messages occasionally appear and quickly disappear. Which of thefollowing is the BEST place for a technician to begin troubleshooting this issue?（）
- A、Run a System Restore
- B、Check Device Manager
- C、Check the Event Logs
- D、Check the System Information
正确答案:C -
第21题：
A customer notifies the integrator that the system keypad reports trouble at a window. Upon inspection， the customer finds the window closed and locked； the customer resets the system and it fails to correct the issue. Which of the following steps should the integrator take to resolve the issue？（）
- A、Check that the sensor is not misaligned.
- B、Clean the space between the sensor and the plate.
- C、Toggle the tamper switch to reset the sensor.
- D、Bypass the zone.
正确答案:A -
第22题：
单选题A user reports that they walked away from their laptop for 30 minutes and when they came backthe screen was very dim. The user tried moving the mouse and increasing the brightness setting,but neither worked. Which of the following should the technician do FIRST?（）APlug in an external monitor to test the video card.
BRun a check disk scan to verify there is no corruption.
CCheck if the laptop is now on battery power.
DHave the LCD screen replaced with a known good screen.
正确答案： C解析： 暂无解析 -
第23题：
多选题A customer reports that their sound is not working. They state that the speakers workedpreviously. Which of the following should the technician check?（） (Select THREE).ASpeakers are in regulatory compliance.
BSpeakers are on and the mute is off.
CSpeakers are on the Windows HCL.
DThe system has enough hard drive space.
EThe audio driver is installed correctly.
FSpeakers are plugged into the correct jack.
正确答案： C,A解析： 暂无解析