单选题A customer has been receiving warning alerts on their storage units. All data is protected nightlyby a backup and has been tested without any issues. What should the customer do prior tocontacting IBM Support?()A collect all support dataB implement a c

题目
单选题
A customer has been receiving warning alerts on their storage units. All data is protected nightlyby a backup and has been tested without any issues. What should the customer do prior tocontacting IBM Support?()
A

collect all support data

B

implement a current backup

C

update all firmware levels

D

shut down the storage system


相似考题
更多“单选题A customer has been receiving warning alerts on their storage units. All data is protected nightlyby a backup and has been tested without any issues. What should the customer do prior tocontacting IBM Support?()A collect all support dataB implement a c”相关问题
  • 第1题:

    The storage specialist has designed a very complex solution with the customer, and needs toverify that all associated equipment will work as expected. Which of the following is designed tohelp lower support cost and improve customer satisfaction?()

    • A、ATScon Monitor
    • B、Technical and Delivery Assessment
    • C、System Storage Interoperations Center
    • D、Standalone Solutions Configuration Tool

    正确答案:B

  • 第2题:

    A customer is involved in an IBM critical situation (CritSit). The customer recently installed iDATAPIex. The business partner has been assessed a significant penalty by IBM. Which of the following is the reason for this action by IBM?()

    • A、The business partner was required to perform a TDA and failed to do so
    • B、The business partner recommended a nonworking configuration
    • C、The business partner did not support the customer correctly
    • D、The business partner failed to sell Remote Technical Support (RTS)

    正确答案:A

  • 第3题:

    A customer has an IBM System Storage Enterprise Storage Server and several EMC CX3 systems installed in a data center, attached to IBM System p servers. As a step toward data consolidation, they intend to put all data on a new DS8700.  What would be the most important data migration factors to consider()

    • A、sector size and the amount of production data
    • B、existing RAID levels and the disk drive speed
    • C、sector size and existing RAID levels
    • D、amount of production data and the disk drive speed

    正确答案:D

  • 第4题:

    A customer has requested an initial proposal for two x346s to be used as file servers.  They feel that using a direct attached DS4300 with ten 146GB drives will be more than sufficient storage space.  They do not currently own any IBM equipment.  An answer to which of the following questions would be of greatest benefit when looking to enhance the offering at minimal expense and ensure a good end user experience?()

    • A、Has a SATA drive expansion enclosure been considered for the DS4300?
    • B、Is there a concern for overall disk subsystem I/O performance?
    • C、Has an IBM Director Server been considered to monitor the environment?
    • D、What will their storage requirements be over the next 12 months?

    正确答案:B

  • 第5题:

    A customer is installing a new x3850 X5 server and has purchased a warranty upgrade on the server to 24 x 7 four hour response. The customer requested IBM help with setting up the RAID adapter. The customer was told IBM would not help them. Which of the following should be verified first?()

    • A、The customer used their IBM Customer Number
    • B、The customer has activated their base warranty
    • C、The customer purchased Remote Technical Support Servicepac
    • D、The customer escalated the issue to the Duty Manager

    正确答案:C

  • 第6题:

    A customer has a new p5-550 running AIX 5.2 that is SAN-attached to a FAStT900.  They have encountered hangs lasting over a minute on their new system during application load testing.  They called the pSeries technical specialist for advice.  Which of the following would be the most appropriate questions to determine their next step in resolving the problem?()

    • A、Are there any errors in the error log? Do they indicate any hardware or software errors?
    • B、Has performance data been collected? What do the results show in terms of I/O statistics?
    • C、Has performance data been collected? What do the results show in terms of CPU utilization? 
    • D、What type of SAN switch is the customer using? What are the microcode levels on the switch?

    正确答案:A

  • 第7题:

    A UNIX customer has a Symmetrix DMX that has crashed three times in the past six months, causing data loss. The customer is shopping for an enterprise storage solution to provide point-in- time copy functionality without a fixed relationship to its primaries.  Which IBM solution best meets this customer’s requirements()

    • A、IBM System Storage DS8700 andVolumeCopy
    • B、IBM System Storage DS8700 andFlashCopy
    • C、IBM System Storage DS8700 andFlashCopy with the NoCopy option
    • D、IBM System Storage DS8700 andFlashCopy with the Persistent option

    正确答案:B

  • 第8题:

    单选题
    A customer with an IBM SAN Volume Controller attached to Windows servers calls their BusinessPartner storage specialist asking for configuration assistance. What is the appropriate response?()
    A

    contact an IBM Customer Engineer

    B

    send a Service Support Representative (SSR)

    C

    recommend purchase of a Support Line contract

    D

    engage a Field Technical Sales Support (FTSS)


    正确答案: C
    解析: 暂无解析

  • 第9题:

    单选题
    A customer is interested in purchasing a new IBM System Storage DS8000 solution to consolidateolder ESS and F20 storage systems. What should be done first, prior to final proposaldevelopment?()
    A

    perform a Disk Magic study 

    B

    review eConfig with a technical specialist 

    C

    confirm that the customer has enough ports available in the SAN infrastructure 

    D

    submit configuration to IBM System Storage Interoperability Center for validation


    正确答案: D
    解析: 暂无解析

  • 第10题:

    单选题
    A customer has been receiving warning alerts on their storage units. All data is protected nightlyby a backup and has been tested without any issues. What should the customer do prior tocontacting IBM Support?()
    A

    collect all support data

    B

    implement a current backup

    C

    update all firmware levels

    D

    shut down the storage system


    正确答案: A
    解析: 暂无解析

  • 第11题:

    单选题
    The customer has recently installed a pSeries p5-570 with EMC attached disk storage.  After installation, the customer complained that the disk access appeared to be too slow.  How should the pSeries technical specialist best assist the customer?()
    A

    Recommend the customer call EMC.

    B

    Recommend the customer call IBM hardware support.

    C

    Recommend the customer contact SupportLine.

    D

    Recommend the customer re-creates the volume groups.


    正确答案: D
    解析: 暂无解析

  • 第12题:

    单选题
    A customer is installing a new x3850 X5 server and has purchased a warranty upgrade on the server to 24 x 7 four hour response. The customer requested IBM help with setting up the RAID adapter. The customer was told IBM would not help them. Which of the following should be verified first?()
    A

    The customer used their IBM Customer Number

    B

    The customer has activated their base warranty

    C

    The customer purchased Remote Technical Support Servicepac

    D

    The customer escalated the issue to the Duty Manager


    正确答案: A
    解析: 暂无解析

  • 第13题:

    A customer has been receiving warning alerts on their storage units. All data is protected nightlyby a backup and has been tested without any issues. What should the customer do prior tocontacting IBM Support?()

    • A、collect all support data
    • B、implement a current backup
    • C、update all firmware levels
    • D、shut down the storage system

    正确答案:A

  • 第14题:

    The customer is considering an IBM System Storage DS8000. Which of the following indicates a requirement for the Business Partner to perform a TDA?()

    • A、capacity above 500 TB
    • B、first in customer location
    • C、a new model has been released
    • D、sold without implementation service

    正确答案:B

  • 第15题:

    A customer is interested in purchasing a new IBM System Storage DS8000 solution to consolidateolder ESS and F20 storage systems. What should be done first, prior to final proposaldevelopment?()

    • A、perform a Disk Magic study 
    • B、review eConfig with a technical specialist 
    • C、confirm that the customer has enough ports available in the SAN infrastructure 
    • D、submit configuration to IBM System Storage Interoperability Center for validation

    正确答案:A

  • 第16题:

    A customer has been working with your company to purchase an iDataPlex cluster. They have a configuration from IBM and are getting ready to place an order. Which should be done of the following?()

    • A、A solution sizing questionnaire
    • B、Verify the customer has the proper racks
    • C、A Technical Delivery Assessment
    • D、Verify the customer has enough cooling in the computer room

    正确答案:C

  • 第17题:

    A customer is conducting a proof of concept with an IBM System Storage DS5100 attached toLinux hosts. The DS5100 is running in a degraded state and the "collect all support data"operation does not complete correctly. What alternate data should be collected and forwarded toIBM support?()

    • A、Capture State information, Major Event Log (MEL), I/Ometer
    • B、Storage Profile, Capture State information, Performance Monitor
    • C、Storage Profile, Major Event Log (MEL), Capture State information
    • D、Capture State Information, Major Event Log (MEL), Performance Monitor

    正确答案:C

  • 第18题:

    An existing customer with a Tivoli Storage Manager backup environment is having difficultycompleting backups within the backup window on multiple mission critical servers. These serversare connected to a DS5300 via an IBM 2054-E06 director. The TSM server also connects to anIBM TS3310 library with 6 LTO-5 drives installed. What would the storage specialist recommend toaid these servers in completing their backups?()

    • A、activate NDMP support on the DS5300 and backup the data across the SAN
    • B、implement Tivoli StorageFlashCopy Manager to backup the data across the LAN
    • C、implement Tivoli Storage Manager for Storage Area Networks and backup the data across the LAN
    • D、implement Tivoli Storage Manager for Storage Area Networks and backup the data across the SAN

    正确答案:D

  • 第19题:

    单选题
    A customer is conducting a proof of concept with an IBM System Storage DS5100 attached toLinux hosts. The DS5100 is running in a degraded state and the "collect all support data"operation does not complete correctly. What alternate data should be collected and forwarded toIBM support?()
    A

    Capture State information, Major Event Log (MEL), I/Ometer

    B

    Storage Profile, Capture State information, Performance Monitor

    C

    Storage Profile, Major Event Log (MEL), Capture State information

    D

    Capture State Information, Major Event Log (MEL), Performance Monitor


    正确答案: B
    解析: 暂无解析

  • 第20题:

    单选题
    The storage specialist has designed a very complex solution with the customer, and needs toverify that all associated equipment will work as expected. Which of the following is designed tohelp lower support cost and improve customer satisfaction?()
    A

    ATScon Monitor

    B

    Technical and Delivery Assessment

    C

    System Storage Interoperations Center

    D

    Standalone Solutions Configuration Tool


    正确答案: C
    解析: 暂无解析

  • 第21题:

    单选题
    A customer is involved in an IBM critical situation (CritSit). The customer recently installed iDATAPIex. The business partner has been assessed a significant penalty by IBM. Which of the following is the reason for this action by IBM?()
    A

    The business partner was required to perform a TDA and failed to do so

    B

    The business partner recommended a nonworking configuration

    C

    The business partner did not support the customer correctly

    D

    The business partner failed to sell Remote Technical Support (RTS)


    正确答案: C
    解析: 暂无解析

  • 第22题:

    单选题
    A customer with a small IT budget has one data center. Their main application is a database running on an IBM System Storage DS8000. The database has a data change rate of 50% per day. Once a week, they must do a point-in-time backup from the database to tape. The time it takes to run the backup now exceeds the backup window allowed. The customer requests a proposal to reduce database downtime caused by running backups, with nearly no impact to production volumes.    In addition to the tape backup, which DS8000 feature should a technical specialist propose()
    A

    FlashCopy

    B

    FlashCopy SE

    C

    Metro Mirror

    D

    Global Mirror


    正确答案: B
    解析: 暂无解析

  • 第23题:

    单选题
    The customer is considering an IBM System Storage DS8000. Which of the following indicates a requirement for the Business Partner to perform a TDA?()
    A

    capacity above 500 TB

    B

    first in customer location

    C

    a new model has been released

    D

    sold without implementation service


    正确答案: B
    解析: 暂无解析

  • 第24题:

    单选题
    A customer has been working with your company to purchase an iDataPlex cluster. They have a configuration from IBM and are getting ready to place an order. Which should be done of the following?()
    A

    A solution sizing questionnaire

    B

    Verify the customer has the proper racks

    C

    A Technical Delivery Assessment

    D

    Verify the customer has enough cooling in the computer room


    正确答案: C
    解析: 暂无解析