单选题A technician receives a new printer for repair and the work order states that when powered on the printer makes a loud noise and will not print.  Which of the following actions should the technician take? ()A Install new drivers on the computer.B Insta

题目
单选题
A technician receives a new printer for repair and the work order states that when powered on the printer makes a loud noise and will not print.  Which of the following actions should the technician take? ()
A

Install new drivers on the computer.

B

Install a new ink cartridge.

C

Install a print head on the printer.

D

Remove the packing tape from the print head.


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  • 第1题:

    A user installs a laser jet printer on a Windows XP desktop. The user states that Windows XPgeneric printer drivers were used. When the user prints a document, the pages are printing out with random symbols, letters, and numbers. Which of the following should the technician do?()

    • A、Download manufacturer printer drivers
    • B、Restart the printer spooler
    • C、Check for Microsoft Windows updates
    • D、Check Device Manager

    正确答案:A

  • 第2题:

    A technician receives a dot matrix printer for repair and the work order states that the printer is only printing one-half of each character. Which of the following should the technician replace?()

    • A、print head
    • B、fuser
    • C、injector
    • D、print nozzle

    正确答案:A

  • 第3题:

    A technician receives a new printer for repair and the work order states that when powered on the printer makes a loud noise and will not print.  Which of the following actions should the technician take? ()

    • A、Install new drivers on the computer.
    • B、Install a new ink cartridge.
    • C、Install a print head on the printer.
    • D、Remove the packing tape from the print head.

    正确答案:D

  • 第4题:

    A user reports that when trying to print a document nothing comes out of the printer and states that the only printer in the printer dialog box is ’Microsoft Office Document Image Writer.’ The technician should understand that the problem is that the printer: ()

    • A、has not been installed on the user’s computer.
    • B、is not turned on.
    • C、driver is corrupt.
    • D、cable is unplugged.

    正确答案:A

  • 第5题:

    A laser printer is sent for repair and the work order indicates that there is an image printing problem.  Which of the following should a technician do FIRST to confirm this problem?()

    • A、Run the calibration feature on the laser printer.
    • B、Run a self-test image page from the printer.
    • C、Clean the corona wire and return printer.
    • D、Print a test page from a computer.

    正确答案:B

  • 第6题:

    A technician is setting up a new inkjet printer and notices that the images appear hazy. Which of the following should the technician perform FIRST to resolve the issue?()

    • A、Refill the cartridges
    • B、Replace the toner
    • C、Replace the network cable
    • D、Calibrate the inkjet printer

    正确答案:D

  • 第7题:

    单选题
    A user installs a laser jet printer on a Windows XP desktop. The user states that Windows XPgeneric printer drivers were used. When the user prints a document, the pages are printing out with random symbols, letters, and numbers. Which of the following should the technician do?()
    A

    Download manufacturer printer drivers

    B

    Restart the printer spooler

    C

    Check for Microsoft Windows updates

    D

    Check Device Manager


    正确答案: D
    解析: 暂无解析

  • 第8题:

    单选题
    Several users report that they are unable to print to a new printer recently installed. The technician is unable to ping the printer. Which of the following is the MOST likely cause?()
    A

    No IP address on the printer

    B

    Paper jam in the paper feed tray

    C

    Improper DNS settings on the printer

    D

    Broken LCD screen on the printer


    正确答案: A
    解析: 暂无解析

  • 第9题:

    单选题
    Which of the following should the technician do FIRST when removing a paper jam?()
    A

    Open all the doors in the printer.

    B

    Clear the print queue.

    C

    Turn the printer off.

    D

    Take the printer offline.


    正确答案: C
    解析: 暂无解析

  • 第10题:

    单选题
    A network technician is installing a new managed 10/100 Mbps switch on the network. The network has an older printer with a 10Mbps network adapter that will be moved to the new switch. Which of the following settings on the switch will need to be configured to support the printer?()
    A

    MAC filtering

    B

    IP address

    C

    PoE

    D

    Port speed


    正确答案: D
    解析: 暂无解析

  • 第11题:

    单选题
    A technician is setting up a new inkjet printer and notices that the images appear hazy. Which of the following should the technician perform FIRST to resolve the issue?()
    A

    Refill the cartridges

    B

    Replace the toner

    C

    Replace the network cable

    D

    Calibrate the inkjet printer


    正确答案: B
    解析: 暂无解析

  • 第12题:

    单选题
    A laser printer is sent for repair and the work order indicates that there is an image printing problem.  Which of the following should a technician do FIRST to confirm this problem?()
    A

    Run the calibration feature on the laser printer.

    B

    Run a self-test image page from the printer.

    C

    Clean the corona wire and return printer.

    D

    Print a test page from a computer.


    正确答案: B
    解析: 暂无解析

  • 第13题:

    A technician receives a printer that is printing ink smudges on random sheets of paper. Which of the following should the technician try FIRST?()

    • A、Replace the printer.
    • B、Replace print head assembly.
    • C、Clean the print head.
    • D、Use a different brand of paper.

    正确答案:C

  • 第14题:

    A technician receives a laptop work order stating that the mouse pointer from the touchpad is moving randomly around the screen. Which of the following should the technician do FIRST?()

    • A、Reboot the computer.
    • B、Replace the touchpad.
    • C、Clean the touchpad.
    • D、Update the driver.

    正确答案:C

  • 第15题:

    If an external monitor is attached to a laptop and it does not work, which of the following actions should a technician take FIRST?()

    • A、Re-install the operating system.
    • B、Open and close the cover.
    • C、Use the function key to activate the monitor.
    • D、Install new software for the keyboard.

    正确答案:C

  • 第16题:

    Several users report that they are unable to print to a new printer recently installed. The technician is unable to ping the printer. Which of the following is the MOST likely cause?()

    • A、No IP address on the printer
    • B、Paper jam in the paper feed tray
    • C、Improper DNS settings on the printer
    • D、Broken LCD screen on the printer

    正确答案:A

  • 第17题:

    Which of the following should the technician do FIRST when removing a paper jam?()

    • A、Open all the doors in the printer.
    • B、Clear the print queue.
    • C、Turn the printer off.
    • D、Take the printer offline.

    正确答案:C

  • 第18题:

    单选题
    A technician receives a new printer for repair and the work order states that when powered on the printer makes a loud noise and will not print.  Which of the following actions should the technician take? ()
    A

    Install new drivers on the computer.

    B

    Install a new ink cartridge.

    C

    Install a print head on the printer.

    D

    Remove the packing tape from the print head.


    正确答案: B
    解析: 暂无解析

  • 第19题:

    单选题
    A technician receives a new printer for repair and the work order states that when powered on theprinter makes a loud noise and will not print. Which of the following actions should the technician take? ()
    A

    Install new drivers on the computer.

    B

    Install a new ink cartridge.

    C

    Install a print head on the printer.

    D

    Remove the packing tape from the print head.


    正确答案: C
    解析: 暂无解析

  • 第20题:

    单选题
    A technician receives a dot matrix printer for repair and the work order states that the printer is only printing one-half of each character. Which of the following should the technician replace?()
    A

    print head

    B

    fuser

    C

    injector

    D

    print nozzle


    正确答案: C
    解析: 暂无解析

  • 第21题:

    单选题
    A technician receives a printer that is printing ink smudges on random sheets of paper. Which of the following should the technician try FIRST?()
    A

    Replace the printer.

    B

    Replace print head assembly.

    C

    Clean the print head.

    D

    Use a different brand of paper.


    正确答案: C
    解析: 暂无解析

  • 第22题:

    单选题
    If an external monitor is attached to a laptop and it does not work, which of the following actions should a technician take FIRST?()
    A

    Re-install the operating system.

    B

    Open and close the cover.

    C

    Use the function key to activate the monitor.

    D

    Install new software for the keyboard.


    正确答案: C
    解析: 暂无解析

  • 第23题:

    单选题
    A technician is performing scheduled preventive maintenance on a laser printer. Which of the following should the technician clean or replace? ()
    A

    fuser

    B

    ozone filter

    C

    transfer corona

    D

    primary corona


    正确答案: C
    解析: 暂无解析

  • 第24题:

    单选题
    A technician just finished installing a new printer on an end user’s computer. Which of thefollowing will enable the technician to see the test page option for the printer?()
    A

    Right-click on the printer and select Properties

    B

    Double click on the printer icon

    C

    Right-click on the printer and select Set as Default

    D

    Right-click on the printer and select Open


    正确答案: D
    解析: 暂无解析