Identify, assess, and mitigate technical risks.
Verify pricing and gather components for special bid submission.
Verify the proposed solution will fit within the customer's budget.
Review competitive offerings, system performance and delivery schedules.
第1题:
An IBM Business Partner has sold a DS5020 and new IBM SAN switches to replace a customer EMC storage infrastructure. The customer dissatisfaction has arisen during the installation because according to the DS5020 interoperability matrix, two HP Proliant servers running Exchange have FC HBAs that are not supported. Which of the following is the most probable cause of the customer dissatisfaction()
第2题:
A customer has been working with your company to purchase an iDataPlex cluster. They have a configuration from IBM and are getting ready to place an order. Which should be done of the following?()
第3题:
What is the primary purpose of the Technical and Delivery Assessment (TDA)?()
第4题:
An IBM System x Technical Expert has a prospective customer who is very excited about X5 and they are working on configurations. During the process the customer has changed the design numerous times and has significantly increased the scope. They recently selected a Business Partner who has been involved in the last few design changes. What steps should be taken to make sure the customer is satisfied with the solution?()
第5题:
A solution provider has identified a number of risks with a configuration in a customer’s request for bid. What is the most appropriate action to take to mitigate those risks for the customer?()
第6题:
The account team is putting together a very complex solution for the customer. During the solution design phase, many of the customer’s requirements have changed and additional requirements are being identified. What should the pSeries technical specialist do to ensure the greatest possible customer satisfaction?()
第7题:
Identify, assess, and mitigate technical risks.
Verify pricing and gather components for special bid submission.
Verify the proposed solution will fit within the customer's budget.
Review competitive offerings, system performance and delivery schedules.
第8题:
Verification of the expected performance of the new solution.
A document used by IBM manufacturing to build and ship the system solution.
An IBM Quality Assurance Certificate which is supplied to the customer with the system.
A list of actions that are recommended to reduce risk and create a successful implementation.
第9题:
Use eConfig to configure and validate each pSeries and p5 system.
Engage Advanced Technical Support to review any outstanding technical issues.
Confirm with the customer that the solution design meets their requirements.
Perform a Pre-Install Solution Assurance Review to validate required power requirements.
第10题:
The Delivery Leader
The Opportunity Owner
The Solution Designer
The Subject Matter Expert
第11题:
A solution sizing questionnaire
Verify the customer has the proper racks
A Technical Delivery Assessment
Verify the customer has enough cooling in the computer room
第12题:
Before the first solution design meeting with the customer
After the solution design proposal is submitted to manufacturing for review
Once the customer has supplied the solution design specifications to the sales team
After the solution design is completed and before the proposal is submitted to the customer
第13题:
When performing an expert level pre-install Technical & Delivery Assessment (TDA), which team member has the responsibility for assigning, tracking and updating the completion of action items during the TDA process?()
第14题:
A customer is purchasing an IBM System Storage DS8700. What is the most important first step for the installation?()
第15题:
A Technical and Delivery Assessment (TDA) is a structured technical inspection of a completed solution design. After the inspection is complete, what deliverable can the customer expect?()
第16题:
An IBM technician specialist has a prospective customer who is excited about eX5 and is working on configuration for a very large complex opportunity. During the engagement the customer has changed the design several times and has significantly increased the scope. The customers recently selected a Business Partner who has been involved in the last few design changes. What steps should the IBM technician specialist take to make sure the customer is satisfied with the solution?()
第17题:
A Business Partner is proposing the installation an IBM XIV Storage System at a customer location. What is the best time to discuss floor space requirements for the solution()
第18题:
What is the correct stage in the sales process for a Pre-Sales Technical & Delivery Assessment (TDA)? ()
第19题:
Turn over current design to Techline to create configurations
Perform knowledge transfer of design requirements to Business partner then disengage
Work with Business Partner to engage Techline to assist with configuration and request technical and Delivery Assessment (TDA)
Work with business partner to engage Techline to create configurations
第20题:
Decide not to bid.
Provide a solution in the bid.
Provide a disclaimer in the bid.
Discuss options with the customer.
第21题:
Turn over current design to Techline to create configurations
Perform knowledge transfer of design requirements to Business Partner then disengage
Work with business partner to engage Techline to assist with configurations and request Technical and Delivery Assessment (TDA)
Work with business partner to engage Techline to create configurations
第22题:
The EMC storage specialist has not participated in the TDA meeting
The FC HBAs are 4 Gbps technology
The Technical and Delivery Assessment review actions were not executed
The customer should have checked that the HBAs are supported according to the HP storage interoperability matrix
第23题:
during the Technical Delivery and Assessment
during installation of the equipment
prior to delivery of the XIV
during the solution proposal
第24题:
Customer Engineer
Storage Sales Specialist
Competeline Representative
Field Technical Storage Specialist (pre-sales)