单选题A user reports that the Windows update function will not run on the computer but the Internet can be accessed. The user is running an original version of Windows XP Professional. Which of the following is MOST likely the cause？（）A The user has not regi

题目
单选题
A user reports that the Windows update function will not run on the computer but the Internet can be accessed. The user is running an original version of Windows XP Professional. Which of the following is MOST likely the cause？（）
A

The user has not registered the copy of Windows.

B

The user has not applied at least Service Pack 1 to their system.

C

The user does not know what site to access for the updates.

D

The user needs to flush the DNS cache.

相似考题

1.A remote user cannot connect to the office via VPN. The user has established Internet connectivity.Which of the following is the MOST likely next step in troubleshooting?()A.Power cycle the VPN concentrator at the office.B.Determine if the VPN service is running at the office.C.Reinstall the VPN client at the remote computer.D.Determine if the user has the correct VPN address and password.

2.An end user reports that their computer is not performing as fast as it used to and it shuts down unexpectedly. Which of the following is the MOST likely cause?（）A、Network data cables are damaged.B、Memory has become unseated.C、The user has defragmented the hard drive.D、Processor cooling fan is not functioning.

3.A user reports that the Windows update function will not run on the computer but the Internet can be accessed. The user is running an original version of Windows XP Professional. Which of the following is MOST likely the cause？（）A、The user has not registered the copy of Windows.B、The user has not applied at least Service Pack 1 to their system.C、The user does not know what site to access for the updates.D、The user needs to flush the DNS cache.

4.Which of the following should a technician instruct a user to do to initiate Remote Assistance for a user running Windows XP Professional？（）A、Network Neighborhood > navigate to the users computer > right click > select Offer Remote AssistanceB、Go to Help and Support Center > Pick a Task > Use Tools > Offer Remote AssistanceC、Run Remote Desktop Connection > Select Connect to User Enter the IP addressD、Start > Programs > Administrative Tools > Remote Assistance

参考答案和解析
正确答案： B
解析： 暂无解析
更多“单选题A user reports that the Windows update function will not run on the computer but the Internet can be accessed. The user is running an original version of Windows XP Professional. Which of the following is MOST likely the cause？（）A The user has not regi”相关问题

  • 第1题：

    A user reports that their machine seems to be running slower than usual. The user states that the computer has become progressively worse as more applications are installed. Which of the following is the FIRST step the technician should take?（）

    • A、Run the CHKDSK utility
    • B、Run the disk defragmenter utility
    • C、Increase the capacity on the system volume
    • D、Convert to a dynamic drive on the system

    正确答案:B

  • 第2题：

    A user selects their proper domain and is unable to log into their Windows computer.The error states：‘System cannot log you on to the domain because the system’s computer account in its primary domain is missing or the password on that account is incorrect’.Which of the following is the MOST likely cause for this error？（）

    • A、The computer’s account was removed from Active Directory.
    • B、The user’s account was removed from Active Directory.
    • C、The computer was disjoined from the domain.
    • D、The user typed in the wrong password.

    正确答案:A

  • 第3题：

    Internet cookies are lost when upgrading from Windows 98 or Windows Me to Windows XP. What is the MOST likely cause？（）

    • A、Internet Explorer cookies from Windows 98 or Windows Me are incompatible with Windows XP
    • B、Internet Explorer 4x was installed prior to upgrading to Windows XP
    • C、Windows XP has a different user profile structure than Windows 98 or Windows Me and the upgrade process does not migrate cookies
    • D、Windows XP default Internet security option settings delete cookies during upgrades from Windows 98 or Windows Me

    正确答案:C

  • 第4题：

    A user reports that the computer is running slowly. After running the SFC， a technician observes that the dllcache folder has become corrupted. Which of the following utilities can be run to repair the contents of the dllcache directory？ （）

    • A、FORMAT
    • B、SFC
    • C、HyperTerminal
    • D、DEFRAG

    正确答案:B

  • 第5题：

    Your network contains a computer that runs Windows XP Professional. Multiple users share the computer. You create a custom user profile on the computer. You need to ensure that all new users of the computer receive the custom user profile. What should you do?（） 

    • A、Run the Files and Settings Transfer Wizard.
    • B、At the command prompt, run scanstate.exe. 
    • C、Use the Copy To function from the User Profiles settings. 
    • D、Rename the folder that contains the custom user profile to winnt_user. 

    正确答案:C

  • 第6题：

    单选题
    A user reports that they are unable to open any audio files. Yesterday, the user uninstalled third party music software. Which of the following is the MOST likely cause of the user’s error?（）
    A

    The file associations were not returned after the software was uninstalled.

    B

    The user is not opening the files correctly.

    C

    The uninstalled software has corrupted all the audio files on the computer.

    D

    The sound card is not properly configured.


    正确答案： D
    解析： 暂无解析

  • 第7题：

    单选题
    Bob, a user, reports that his computer is running slower since he viewed an online training presentation. Bob is also receiving an increased amount of spam email. Which of the following is the MOST likely cause of Bob’s issue?（）
    A

    Virus

    B

    Worm

    C

    Network bandwidth

    D

    Malware


    正确答案： A
    解析： 暂无解析

  • 第8题：

    单选题
    A user reports that the Windows update function will not run on the computer but the Internet can be accessed. The user is running an original version of Windows XP Professional. Which of the following is MOST likely the cause？（）
    A

    The user has not registered the copy of Windows.

    B

    The user has not applied at least Service Pack 1 to their system.

    C

    The user does not know what site to access for the updates.

    D

    The user needs to flush the DNS cache.


    正确答案： A
    解析： 暂无解析

  • 第9题：

    单选题
    A remote user cannot connect to the office via VPN. The user has established Internet connectivity. Which of the following is the MOST likely next step in troubleshooting?（）
    A

    Power cycle the VPN concentrator at the office.

    B

    Determine if the VPN service is running at the office.

    C

    Reinstall the VPN client at the remote computer.

    D

    Determine if the user has the correct VPN address and password.


    正确答案： D
    解析： 暂无解析

  • 第10题：

    单选题
    A user selects their proper domain and is unable to log into their Windows computer. The error states: system cannot log you on to the domain because the system's computer account in its primary domain is missing or the password on that account is incorrect. Which of the following is the MOST likely cause for this error?（）
    A

    The computer's account was removed from Active Directory.

    B

    The user's account was removed from Active Directory.

    C

    The computer was disjoined from the domain.

    D

    The user typed in the wrong password


    正确答案： A
    解析： 暂无解析

  • 第11题：

    单选题
    Your network contains a computer that runs Windows XP Professional. Multiple users share the computer. You create a custom user profile on the computer. You need to ensure that all new users of the computer receive the custom user profile. What should you do?（）
    A

    Run the Files and Settings Transfer Wizard.

    B

    At the command prompt, run scanstate.exe. 

    C

    Use the Copy To function from the User Profiles settings. 

    D

    Rename the folder that contains the custom user profile to winnt_user. 


    正确答案： C
    解析： 暂无解析

  • 第12题：

    单选题
    Internet cookies are lost when upgrading from Windows 98 or Windows Me to Windows XP. What is the MOST likely cause？（）
    A

    Internet Explorer cookies from Windows 98 or Windows Me are incompatible with Windows XP

    B

    Internet Explorer 4x was installed prior to upgrading to Windows XP

    C

    Windows XP has a different user profile structure than Windows 98 or Windows Me and the upgrade process does not migrate cookies

    D

    Windows XP default Internet security option settings delete cookies during upgrades from Windows 98 or Windows Me


    正确答案： D
    解析： 暂无解析

  • 第13题：

    A user reports that they are unable to reach a particular website. The user had no issues reaching the site earlier in the day. Which of the following is the MOST likely cause of the lack of access？（）

    • A、The VLAN is misconfigured
    • B、The user has an improperly configured NIC
    • C、The DHCP server is down
    • D、The DNS server is down

    正确答案:D

  • 第14题：

    A user reports that they are unable to open any audio files. Yesterday, the user uninstalled third party music software. Which of the following is the MOST likely cause of the user’s error?（）

    • A、The file associations were not returned after the software was uninstalled.
    • B、The user is not opening the files correctly.
    • C、The uninstalled software has corrupted all the audio files on the computer.
    • D、The sound card is not properly configured.

    正确答案:A

  • 第15题：

    A user is reporting a loud grinding sound when the machine is powered on. The machine loadsinto windows and the user does not notice any performance issues. Which of the following is the MOST likely cause of the noise?（）

    • A、Powersupplyfailure
    • B、BadHD
    • C、Badfan
    • D、FaultyCD-Rom

    正确答案:C

  • 第16题：

    Bob, a user, reports that his computer is running slower since he viewed an online training presentation. Bob is also receiving an increased amount of spam email. Which of the following is the MOST likely cause of Bob’s issue?（）

    • A、Virus
    • B、Worm
    • C、Network bandwidth
    • D、Malware

    正确答案:D

  • 第17题：

    A user has a computer that runs Windows 2000 Professional. The user plans to upgrade the computer to Windows XP Professional. You need to instruct the user how to perform the upgrade. You must ensure that the user is only prompted to enter the Window XP product ID during the installation. Which command should you instruct the user to run?（） 

    • A、sysprep.exe -nosidgen
    • B、sysprep.exe -reseal
    • C、winnt32 /duprepare
    • D、winnt32. exe /unattend

    正确答案:D

  • 第18题：

    单选题
    A user has a computer that runs Windows 2000 Professional. The user plans to upgrade the computer to Windows XP Professional. You need to instruct the user how to perform the upgrade. You must ensure that the user is only prompted to enter the Window XP product ID during the installation. Which command should you instruct the user to run?（）
    A

    sysprep.exe -nosidgen

    B

    sysprep.exe -reseal

    C

    winnt32 /duprepare

    D

    winnt32. exe /unattend


    正确答案： A
    解析： 暂无解析

  • 第19题：

    单选题
    A user reports that the computer is running slowly. After running the SFC， a technician observes that the dllcache folder has become corrupted. Which of the following utilities can be run to repair the contents of the dllcache directory？ （）
    A

    FORMAT

    B

    SFC

    C

    HyperTerminal

    D

    DEFRAG


    正确答案： C
    解析： 暂无解析

  • 第20题：

    单选题
    Bob, a user, reports that his computer is running slower since he viewed an online training presentation. Bob is also receiving an increased amount of spam email. Which of the following is the MOST likely cause of Bob’s issue?（）
    A

    Virus

    B

    Worm

    C

    Network bandwidth

    D

    Malware


    正确答案： B
    解析： 暂无解析

  • 第21题：

    单选题
    A user reports that they are unable to reach a particular website. The user had no issues reaching the site earlier in the day. Which of the following is the MOST likely cause of the lack of access？（）
    A

    The VLAN is misconfigured

    B

    The user has an improperly configured NIC

    C

    The DHCP server is down

    D

    The DNS server is down


    正确答案： D
    解析： 暂无解析

  • 第22题：

    单选题
    A user is reporting a loud grinding sound when the machine is powered on. The machine loadsinto windows and the user does not notice any performance issues. Which of the following is the MOST likely cause of the noise?（）
    A

    Powersupplyfailure

    B

    BadHD

    C

    Badfan

    D

    FaultyCD-Rom


    正确答案： B
    解析： 暂无解析

  • 第23题：

    单选题
    A technician needs to use Remote Assistance with a user. The user is asked to use an email application to send the technician an invitation to remotely access the user’s computer. The email application has not been configured in the user’s computer.  Which of the following would be another way for the user to send the Remote Assistance invitation？ （）
    A

    Configuring the Windows Firewall exceptions.

    B

    Using Windows Messenger.

    C

    Configuring My Network Places.

    D

    Using Internet Explorer.


    正确答案： A
    解析： 暂无解析

  • 第24题：

    单选题
    An end user reports that their computer is not performing as fast as it used to and it shuts down unexpectedly. Which of the following is the MOST likely cause?（）
    A

    Network data cables are damaged.

    B

    Memory has become unseated.

    C

    The user has defragmented the hard drive.

    D

    Processor cooling fan is not functioning.


    正确答案： A
    解析： 暂无解析

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