The keyboard driver needs to be updated.
There are conflicting serial ports.
The mouse driver needs to be updated.
The user is brushing the touch pad while typing.
第1题:
A client reports that the cursor on their laptop moves to one corner of the screen and stays there when they try to use the keyboard joystick. Which of the following components will MOST likely need to be replaced to resolve the issue?()
第2题:
A user reports that the display on the laptop appears blurred. Which of the following is MOST likely the cause? ()
第3题:
A technician plugs a USB device into the computer. The system tray displays a message that reports the device is installed, but may not work properly. Which of the following is the MOST likely cause of the message?()
第4题:
After swapping an internal wireless card on a laptop with an identical model, the technician notices that the wireless does not work. Which of the following would be the MOST likely cause?()
第5题:
A technician is trying to load a device driver directly from the manufacturer’s CD for a PCI NIC. The operating system is Windows Vista. Windows refuses to accept the driver. Which of the following is the MOST likely cause of this problem?()
第6题:
Which two are examples of a mouse event?()
第7题:
StickyKeys is enabled and needs to be disabled.
The new keyboard is defective and needs to be replaced.
The system board is defective.
The keyboard ribbon is not seated properly.
第8题:
Touchpad
Motherboard
Keyboard
External pointing device
第9题:
The driver CD is for Windows XP only.
The technician needs to initialize the NIC first within Device Manager before installing a driver.
The driver on the CD is not digitally signed.
The driver is corrupt.
第10题:
Antennae is not connected
Wireless card is defective
Drivers needs to be updated
OS needs to be updated
第11题:
The user is using a PostScript driver.
The printer is not on the HCL.
The user does not have the appropriate permissions to print.
The printer driver is not installed on the terminal server.
第12题:
The printer needs to be power cycled to clear the job.
The print server’s queue needs to be checked.
The printer needs to be set to factory defaults.
The user’s workstation needs to be rebooted.
第13题:
When a user is typing on a laptop the cursor sometimes moves on its own. Which of the following is MOST likely the cause?()
第14题:
A technician is unable to eject a tape from a drive when pressing the eject button. Which of the following is MOST likely the cause?()
第15题:
A user cannot undock a laptop from the docking station. Which of the following is the MOST likely cause?()
第16题:
Users are having trouble printing in terminal services. The administrator finds that whenever a certain user prints the print spooler crashes. Which of the following is the MOST likely problem?()
第17题:
A user needs a laptop keyboard replaced because the space bar is not working. Mike, a technician, replaces the keyboard, and notices that a diagonal set of keys will not respond. Which of the following is the MOST likely cause?()
第18题:
A customer’s laptop display panel assembly had just been replaced. The customer notices that the wireless network adapter is enabled but detecting a weak signal. Which of the following is the MOST likely cause?()
第19题:
The LCD is not running in its native resolution.
LCD monitors do not appear blurred.
The drivers are improperly installed.
More video memory needs to be allocated.
第20题:
The user is using a PostScript driver.
The printer is not on the HCL.
The user does not have the appropriate permissions to print.
The printer driver is not installed on the terminal server.
第21题:
The device needs a firmware update
The device needs an updated driver installed
The plugged in device is too slow for the USB port speed
The device is incompatible with the installed version of Windows
第22题:
The user clicks the mouse.
The user moves the mouse into an item.
The cursor style changes from default to busy.
The user moves the mouse into the window title bar.
第23题:
The keyboard driver needs to be updated.
There are conflicting serial ports.
The mouse driver needs to be updated.
The user is brushing the touch pad while typing.
第24题:
The printer needs to be calibrated.
There is a problem with the document being printed.
The print head is clogged.
An incorrect paper type is being used.