问答题Practice 9　　● You are attending a conference in the USA next week and will need secretarial help during the trip as your PA is away on holiday.　　● Write a memo to the Human Resources Manager:　　● requesting a temporary PA for the trip　　● explaining why

Practice 3　　● Read this part of a letter below from Tim McDonald, the Marketing Manager of one of your business partners.　　You showed interest in our latest products. We would be pleased to offer demonstration on these products either at our factory or in you own workplace.　　● Write a letter to Mr. McDonaid:　　● Asking him to deliver a presentation at your workplace;　　● Explaining why their products interest you;　　● Suggesting a possible date.　　● Write 60—80 words.

Practice 1　　● You are the training manager of a company which has won a large export order. You have been asked to organise foreign language training for some of your staff.　　● Write a memo to staff:　　● explaining why the courses are necessary,　　● saying which members of staff should attend,　　● announcing when the courses will start.　　● Write 40-50 words on a separate sheet.

Practice 1　 You have received the invitation below, but you will not be able to attend the party. Write a letter to Mr. Smith, explaining the reason why you cannot go and how you plan to make up for it.　 You should write approximately 100 words. Do not sign your own name at the end of the letter. Use “Wang Lin” instead. You do not need to write the address.

Practice 5　　● Your colleague, Tom Miller has asked you for help with a report on current market situation, but you cannot help at the moment.　　● Write an e-mail to Tom:　　● Explaining why you cannot help him;　　● Recommending another person;　　● Telling what relevant experience that person has.　　● Write 30—40words.

Practice 2　　● You are going to spend holidays in Hawaii in June. Suddenly you received a letter from an important customer, Mr. Elton Deland, who will arrive on 25th June and discuss the claim. You have to delay the trip till July.　　● Write a short message to Ms. Anne Foister, your secretary.　　● Explain why you postpone your trip.　　● Mention the date when Mr. Eiton Deland will arrive.　　● Ask her to arrange your meeting.　　● Write 30-40 words on your Answer Sheet.

● You have to attend an OTJ training program organized by the Headquarters of your company.　　● Write a message to your Department Manager, Robert Bush:　　● requesting time off to attend the program,　　● stating when the program is and for how long,　　● explaining the reason that you have to go.　　● Write 40—50 words.

Practice 1　 Suppose you are the secretary of the manager of a company. You attended the negotiation between your company and a foreign company, Write a memo of the negotiation. The memo should include.　 (1) time and place of the negotiation　 (2) participants of the negotiation　 (3) content of the negotiation including the agreement reached and the differences that still remain　 (4) the time for the next negotiation　 You should write approximately 100 words.

Practice 2　　● You recently attended an exhibition and saw some equipment you think your company should buy.　　● Write an email to your company’s Purchasing Manager:　　● saying what the equipment is　　● suggesting how the equipment could benefit the company　　● explaining why it is important to place an order soon.　　● Write 40 - 50 words.

Practice 5　　● You are a department manager at a large IT company. Next week you are going to Beijing to discuss an important contract.　　● Write a note to your assistant:　　●Saying when you want to leave and return;　　●Asking him to book flights;　　●Telling him in which hotel to book a room.　　● Write 40-50 words on your separate sheet.

Practice 8　　● You have ordered some new office equipment. However, some of this equipment will arrive a week later than planned.　　● Write a memo to all staff:　　● saying which equipment will be delayed　　● explaining when it will arrive　　● apologizing for the delay.　　● Write about 30-40 words on your Answer Sheet.　　Memo　　To:All Staff　　From:SuppliesManager　　Date:1 March2002　　Subject:New Equipment

Practice 2　　● You are the General Manager of the Northern Shanghai Import and Export Company. You have arranged to visit a branch office in Luen Wu next week. However, an important client from Hong Kong has just written to tell you that he will be visiting Shanghai next week and would like to meet you for discussions. He says that this is the only time he will be visiting Shanghai during the year, and you know that it is very important for you to see him.　　● Write a fax to the manager of the branch office in Luen Wu.　　● Tell him or her about the client’s visit.　　● Explain why it is important for you to see the Hong Kong client.　　● Re-arrange the date of your visit to Luen Wu.　　●Write 60-80 words.

Practice 7　　● You are going to attend a seminar next month and you think the seminar may also interest your colleague Nancy.　　● Write a note to your colleague, Nancy.　　● Telling her what the seminar is about.　　● Explaining why it would he helpful for her.　　● Suggesting that you attend the seminar together.　　● Write 30—40 words on your answer sheet.

Practice 6　　● You are the line manager in a large company. You have been informed that your marketing manager had an outstanding performance and deserved a reward.　　● Write a memo to him:　　● informing him about the reward　　● explaining why the reward is given　　● saying what the reward is going to be　　● Write 40-50 words.

Directions:　　Your friend Xiao Ming saw you off on your trip to another city. Write a letter to him. In the letter, you should　　（1） express your thanks;　　（2） tell him you had a pleasant trip;　　（3）tell him your next plan there.　　You should write about 100 words. Do not sign your own name at the end of the letter. Use Li Ming instead. You do not need to write the address.

Practice 1　 Suppose you had a bad cold during your last trip to a famous mountain. The tourist guide has helped you a lot. Write a letter of thanks to the travel agency. Your letter should include:　 (1) a description of your case　 (2) thanks to the tourist guide and the travel agency　 You should write approximately 100 words. Do not sign your own name at the end of the letter. Use “Wang Lin” instead.

Practice 6　　● Your department needs to employ some temporary staff.　　● Write an email to the Human Resources Manager:　　● saying how many staff you need and giving the date you want them to start　　● explaining why you need them　　● stating what skills they should have　　● Write 40—50 words.

Practice 8　　● You are a Project Team Leader. You have had to cancel your next project meeting because some of the members of your team will be abroad.　　● Write a memo to your project team:　　● informing them of the cancellation and giving the reason；　　● stating a new date and time for the meeting；　　● requesting suggestions for the agenda.　　● Write 40—50 words.

Practice 8　　● You are the Director of the Human Resources Department. The CEO has asked you to prepare a proposal on how to turn classroom training into workplace learning for the management discussion.　　● Write the proposal explaining how to turn the classroom training into workplace learning.　　● In your proposal, you need to:　　● refer to the importance of turning professional training into workplace learning,　　● summarize the key factors in effective learning cycle such as goals, practice, and application, etc.　　● Write 200-250 words on the separate answer paper provided.

Practice 1　　● You are the manager of a small factory and you have received this email from Ms. Spinks, Director of Sales at Twining Electricals.　　●Write a reply email　　● apologizing for the delay　　● explaining why the delivery was held up and why she has not been able to contact you　　● explaining how she will get the order in time　　● offering a small compensation for the delay　　●Write 60-80 words.　　●Write on your Answer Sheet.

Practice 3　　● Your manager is considering whether to purchase or to rent a new company premise. He has asked you to write a report concerning this.　　● Write a report for your manager, including the following information:　　● what you know about the premise,　　● why it is good for you to take the relevant action,　　● how your company would benefit from it.　　● Write 200-250 words.

Practice 9　　● You are the Purchasing Manager for a large company. Last month you decided to look for a new supplier for the stationery and office equipment that your company uses. You have found a new supplier, Compass Office Goods Ltd.　　● Write a memo to your company’s department heads:　　● explaining why you looked for a new supplier.　　● saying who the new supplier is.　　● asking for feedback about the goods that they supply.　　● Write 40—50 words.

Practice 3　　● You are Head of Marketing for an international computer manufacturer. You have to make an urgent trip tonight to visit Sally Jones, a potential and influential client in US.　　● Write a memo to your secretary:　　● telling her who you are going to see and where and when,　　● asking her to book flight tickets and make accommodation for you,　　● stating the work you would like her to do in your absence.　　● Write 40—50 words.

Write a memo in about 50 words. You are Human Resources Manager. Your company is going to provide the staff with training in E-Commerce. There will be two course levels: intermediate level and advanced level. The training course will be given on Saturdays for five weeks. Write a memo to department managers: ·Informing them of the coming training course; ·Asking them to encourage the staff to participate; ·Asking them to help obtain the names of the interested staff.