更多“问答题Q5: Apart from appraisal schemes, what other measures do you think are effective improving staff performance? (Why?)”相关问题
  • 第1题:

    问答题
    Q3: What important differences do you think there are between, selling to consumer abroad and selling to domestic markets? (Why?/Why not?)

    正确答案:
    A: Possibly cultural diversity is one of the most important differences between selling to consumer abroad and selling to domestic markets. Different nationalities have different expectations when it comes to how employers and employees should behave. National culture is perhaps a major obstacle to making global businesses effective. National values are directly linked to organizational decision-making. Most international human resources managers will experience these expectation differences firstly..
    B: There are several factors that influence decision-making, such as recruiting new employees, promoting staff, fixing salary levels, and making staff redundant. All these factors are concerned with cultural values. It is safe to say that cultural values have a great effect on management decision making. For example, one relationship is is established on the basis of shared expectations, which are common to employees of the same nationality. In America, typical of this is the belief that individuals should receive salary gains but doesn’t have to share them with lower-performance colleagues. But in some other countries, this will get nowhere. Nevertheless, it is only with this awareness can employees from diverse nationalities appreciate their differences and build mutual understanding.
    解析: 暂无解析

  • 第2题:

    问答题
    Practice 5  ● The company you work for has decided to join a scheme in which members of staff exchange places for six months with people from other companies overseas.  ● The Chief Executive has asked you to suggest which members of staff should be the first to take part in this scheme and why.  ● Write your proposal for the Chief Executive:  ● suggesting which members of staff should be chosen and why they are suitable  ● describing what their current responsibilities are  ● explaining what these staff could learn from the exchange scheme  ● outlining the benefits to the company as a whole of its participation in the scheme.  ● Write 250~300 words on the separate answer paper provided.

    正确答案: 【参考范文】
    Subject: Choosing employees for staff exchange scheme
    As requested, I am submitting this report so as to give recommendations on selecting members of staff as the first to participate in a scheme in which members of staff exchange places for six months with people from other companies in England.
    As for the ideal candidate, he or she will be a qualified accountant with no less than 3 years’ hands-on experience. He/she is expected to be confident and possesses excellent interpersonal and communication skills in English language. It will be an asset if he/she has a good understanding of American environment and culture.
    I believe that most of the junior managers at the financial department are qualified for this scheme, for they can meet the requirements and obviously have an edge over staff of other departments. Their responsibility is about the financial control of the businesses, which includes accounting matters, cash flow management and negotiation with suppliers. Moreover, they can offer commercial support to the local managers and are heavily engaged in operational level, while managing overseas
    With this scheme, staff will be more exposed to a different environment, which is bound to broaden their horizon, improve their English and sharpen their skills. I am certain that staff will have an indepth knowledge of and exposure to managing overseas businesses. Surely it would turn out to be a most rewarding experience to them as well. Exposed to different culture, the selected members will be able to share their knowledge with those never been out of China.
    Providing staff with a unique experience of working overseas will boost their morale and make them valuable assets for the company. Their knowledge can also be used to expand operation home and abroad. Therefore, it will end up benefiting the company greatly.
    解析: 暂无解析

  • 第3题:

    问答题
    Q5: Do you think movement of staff between companies is likely to increase in the future? (Why?/Why not?)

    正确答案:
    A: I think movement of staff between companies is likely to increase in the future. Although once rare in business, open competition for other companies’ people is now widely accepted. Fast-moving markets demand that fast-moving organizations to be continually refreshed with new talent.
    B: Movement of staff helps in business management. For employees, there will be a wider choice of jobs. As for employers, they will free more free to select candidates for a job vacancy. Employers can employ people not in high demand and place valuable employees where they won’t be tempted by job offers constantly. Another option is for them to team up with other companies to offer cross-company career paths. If manning retention in the past was similar to tending a dam, nowadays it is more like managing a river. The aim is not to stop water from flowing but to control its direction and speed.
    解析: 暂无解析

  • 第4题:

    问答题
    Q4: Do you think staff should be involved in deciding whether to relocate a company? (Why?/Why not?)

    正确答案:
    A: Although everyone in business is aware of the need to attract and retain customers, they often neglect the importance of the staff loyalty in the excitement of beating the competition. In my view, while staff should be involved in discussion, the decision ought to be made by the management. To encourage staff to make suggestions for relocation is very important. The managers can obtain all the facts by listening to their opinions. And it also helps sort out staff disagreements.
    B: Communication within the organization is very important. If not allowed to get involved in deciding whether to relocate a company, the staff members may feel left out. This can be avoided within the company by keeping employees well informed of recent developments. Getting staff involved in decision-making will also provide the opportunity for employees to express their views. Consequently, they will be more willing to work together to benefit the whole company.
    解析: 暂无解析

  • 第5题:

    问答题
    Q5: What do you think are the benefits to customers of a global marketplace? (Why?/Why not?)

    正确答案:
    A: A global marketplace can benefit customers in a big way. The significance of competition in our economy cannot be denied. In an age of rapid change, through innovation or through improvement world competition can be the vehicle of change. Without a global marketplace, the customers will not have goods many choices of products and services. Without competition, the consumers will have to pay high price for products, and there is no way for them to enjoy impeccable service. Without competition, the firms may not offer consumers high quality products or best service.
    B: While companies will have greater space to develop their businesses in global marketplace, the customers will have a wide choice of the goods and services. Consumers seek the best values for their money while producers look for the best price and profit for their products or service. Government seeks to promote the public safety, assure fair competition, and provide a range of services which are believed to be better performed by public instead of by private enterprise. In this system, when economic forces are unfettered, supply and demand decides the price of goods and services. Enterprises will feel free to develop their businesses. Theoretically, if they cannot provide goods or services of quality and price to compete with others, they will be driven from the market. As a result, only the most efficient and those who best serve the public will remain in business.
    解析: 暂无解析

  • 第6题:

    问答题
    Discuss, and decide together:  ● What the likely reactions from staff might be to the introduction of the scheme?  ● How feedback should be given to staff on their performance?

    正确答案:
    【参考范例】
    Candidate A=A Candidate B=B
    A: ABC Company is about to introduce an appraisal scheme to assess the performance of staff. It will benefit both individual and company. Individual appraisals are not always very effective, and people tend to think that there are too many categories. They are not sure how the system works, so they are not happy with the legal aspects. What might be the likely reactions of the staff to the introduction of the scheme?
    B: I think some employees would accept the appraisal scheme, in the hope that introduction of the scheme will be beneficial to both individual and company. Some would regard it as a chance to improve their salary. Some others may dislike it for they don’t like the way they are assessed. Many more have doubt about the meaning of the staff appraisal. Everybody works in teams these days and team members share responsibility for results. And team leaders could sense resentment between members. Teams much prefer to be awarded a group rating. We often receive complaints about the system of performance appraisals. What is your opinion of the feedback on appraisal? I think the feedback on performance appraisal is very likely not as positive as the leaders have expected.
    A: I agree with you. The staff appraisal may be one of the biggest causes of dissatisfaction at work. In America, the unhappy workers even sue their employers over appraisal interviews. Problems will rise from the scheme itself and from the implementation and understanding of that scheme. Senior staff find it difficult to do appraisals. They have no choice but to listen to staff’s complaint about the company during the appraisal.
    B: Therefore, I recommend that before reversing the appraisal’s negative associations, an organization needs to find out the underlying reasons contributing to them. The guidelines should be given to the employees by the management These guidelines suggest that a successful scheme have a clear appeal process, that all the negative feedback should be accompanied by evidence like dates, times and outcomes and that, most importantly, ratings should be able to reflect specific measurable elements of the job requirements.
    A: I suggest we should make some changes to the current schemes. But how should feedback be given to staff on their performance?
    B: That’s the question that needs discussion. Yes, you’re right. Some changes to current schemes are actually simply a matter of logic.
    A: For example, if employees are constantly encouraged to work in teams and to shoulder joint responsibility for their successes and failures, it practically makes little sense for the appraisals to focus on individuals, as this may result in resentments and cause divisions within the group. Therefore, it is possible, and more suitable in some cases to arrange appraisals where performance is rated for the group.
    B: And in addition, staff members should also be educated about the best way to approach appraisals. They feel uncomfortable about being asked to play a more supportive role than they are accustomed to without any training. I think it is sensible to give written feedback to most staff members. For some employees, we’d better give them oral feedback on their performance plus the written one.
    A: Your idea is acceptable. However, those who are appraised may regard it as a chance to air their grievances and highlight the company’s failings instead of considering their own role. Therefore, the feedback to be given to staff should not be too negative. Rather, the appraisal needs to be positive.
    解析: 暂无解析

  • 第7题:

    问答题
    Follow-up questions  Interlocutor:  Q1: Do you think frequent staff changes are good or bad for a company?(Why?/Why not?)

    正确答案:
    A: I don’t think frequent staff changes are good for a company. To stay afloat in fierce competition, companies must retain skilled hands. I like skilled hands and I think it is the same thing with all employers. Employers are aware of the priceless value of know-how and experience. Skilled hands make all the difference, for the experienced employees and skilled hands know the way to satisfy the most demanding clientele. When an experienced employee leaves, he may take away with him some valuable connections and information, as well as a group of existing customers. Without the experienced staff, you are certain to lose your customers. As a result, you’ll lose everything in competition.
    B: Staff changes directly affect the success of a variety of approaches in sales and sales management. Although frequent staff changes might bring negative result to a company, however, frequent staff changes may also exert a positive influence on the success in business by getting rid of the stale and taking in the fresh. Since some employees are getting stale, they need a change. A change will turn out to be beneficial to both employees and the company. A market-driven approach to retention is available, which is based on the assumption that long-term, across-the-board loyalty is neither possible nor desirable.
    解析: 暂无解析

  • 第8题:

    问答题
    Q2: What do you think are the most important criteria for measuring staff performance? (Why?/Why not?)

    正确答案:
    A: I suppose productivity is the most important criterion for measuring staff performance. Productivity refers to the measured ability to grow things or the rate of making profits. In that sense, if an employee fails to makes profit for the company, he or she is not considered to be a good staff.
    B: I don’t think productivity is the most important criterion for measuring staff performance. Instead, I think achievement is the most important criterion for measuring staff performance. He, who has completed his demanding tasks successfully or made great achievements, be it material or nonmaterial, through skill and hard work, should be regarded as a good staff.
    解析: 暂无解析

  • 第9题:

    问答题
    Q3: What do you think the long-term effects of high staff turnover might be? (Why?/Why not?)

    正确答案:
    A: It is evident that high staff turnover may have long-term effects on business success. Although once a rarity in business, open competition for other companies’ people is now an accepted fact. Fast-moving markets demand fast-moving organizations that are continuously refreshed with new talent. But no one is willing to see talent leave; when a good employee leaves, the business takes a hit.
    B: I think staff changes might not necessarily be a bad thing for a company. Staff change may contribute to implementing targeted programs to keep the required talent in place. Jobs can be redesigned to reduce turnover. With staff changes, it is made possible for a company to promote loyalty , to work teams or to particular projects.
    解析: 暂无解析

  • 第10题:

    问答题
    Q5: Apart from appraisal schemes, what other measures do you think are effective improving staff performance? (Why?)

    正确答案:
    A: It is true that almost all organizations have the “quit-but-stay” employees who have severed their psychological contract with the organization. Many techniques are available to motivate staff, among which the most effective one is to give as much meaningful work as possible to employees. The less intrinsically interesting the work, the more needs to be done to make it acceptable such as job rotation, job enrichment and job sharing.
    B: In addition to appraisal schemes, some other measures can be taken to improve staff performance, of which the most important one is to give staff due trustworthiness. If you believe in your staff, and trust your staff, you will give them the information and resources that they need to do a good job. Also through ongoing training make sure that employees have skills that are necessary to fulfill the requirements of the job. As a result, I believe, most of your staff members will certainly display their commitments to doing the job well.
    解析: 暂无解析

  • 第11题:

    问答题
    Do you think your hometown is a good place for young people? Why or why not?

    正确答案: I believe my hometown is a good place for not only the young, but for people of all ages. The young can go to shopping malls and pubs while nice free parks and many convenient facilities are for the old. And you can also visit the famous Qing Pan Mountains and the zoological park.  
    解析:
    可以谈论自己家乡有哪些便利的设施和条件。

  • 第12题:

    问答题
    Practice 1  You should spend about 40 minutes on this task.  Write about the following topic:  Some teachers think it is effective for students to study in a group while others think it is better to study alone. What are the benefits of each study method and which one do you think is more effective?  You should write at least 250 words.

    正确答案: 【参考范文】
    As for choosing a better way of learning, some people believe that group learning is efficient in many aspects, while, others, on the contrary, think that individual learning can be give big harvests. Personally, both sides of the issue should be taken into consideration as follows.
    The benefits of teamwork can be illustrated from two aspects: For one thing, the solidarity and power of a team can not be compared with by only an individual, which makes it possible the accomplishment of more advanced and tougher missions And at the same time, one can learn the good points which they do not have from their partners. For the other thing, it is also significant for people to improve their communicative skills in learning and social activities. Apparently, interpersonal relationships are among the most important ones in people's daily activities. At the same time, group learning means more people are sharing the fees, which can lower the ecomic burden of students. Anyhow, abtaining an equal chance to pursue education is of fundamental importance.
    When it comes to learning individually, however, also two main benefits should be manifested: Firstly, it cultivates one's independence step by step. In other words, one tries to explore what he wants to learn through learning and thinking individually. Moreover, if one has to accomplish a project all by himself, it will be definitely necessary for him to devote himself to studying without any disruptions. With preoccupation, he may discover something new, besides discovering knowledge already existing, which is superior to group learning.
    To sum up, both group and individual learning are essential to students. The ways vary from person to person based on one’s own demands and desires of learning. To solve this problem more efficiently and effectively, governments and experts should consider over this issue more insightfully and prudently.
    解析: 暂无解析

  • 第13题:

    问答题
    ◆Topic 9: Primary Functions of University Education  Questions for Reference:  1. Most people think that teachers should teach students how to judge right and wrong and how to behave well. Please discuss this view.  2. Why do you think lots of teachers pay much more attention to teaching students academic subjects than other aspects?  3. What’s your opinion of the primary functions of university education? Why do you think so?

    正确答案: 【参考答案】
    There is no doubt that helping students find a job is one of the primary functions of university education, but universities do exist for other purposes such as improving students’ analytical skills and raising students’ moral standards.
    A university education can be seen as a process of improving students’ analytical thinking. The variety of courses offered at university inspires students in various ways, therefore improving their analytical ability. For example, science courses such as math and biology help students develop a rational way of thinking whereas arts courses such as literature let students ponder over issues from a logical, multi-dimensional perspective; and courses in social sciences force students to recognize the ideas that have been traditionally assumed to be acceptable and unproblematic. With the development of these types of analytical thinking, graduates can face future challenges with more confidence and enthusiasm.
    Also, university education is expected to improve students’ moral standards. This is rooted in universities? Belief that students’ awareness of responsibility towards their community and their country is of high importance. In this ever-degrading society and civilization, students are encouraged actively participate in improving the local community. A university that provides care and facilities for physically disadvantaged students may inspire the graduates to better handle situations in the future where they may have to interact with the disabled community. A successful university education is supposed to produce morally sound graduates, therefore increasing their employability.
    In conclusion, university education not only helps students locate a decent job but will also develop other qualities such as enhancing their analytical skills and cultivating their hunger and spirit for life.
    解析: 暂无解析

  • 第14题:

    问答题
    ◆Topic 6: Is International Tourism an Effective Bridge of Different Nations?  Questions for Reference:  1. Why do you think people like to take an international tourism?  2. What kind of situation are the travelers most likely to be faced with when they get on an international tourism?  3. The international tourism does not promote understanding between people from different cultures. Do you agree?

    正确答案: 【参考答案】
    Every year, hundreds of millions of people move around to see a different part of the world. It is natural to assume that tourists who have seen other countries have a better knowledge of the people. That assumption also leads to the conclusion that international tourism promotes understanding between nations. How true is this? Let us examine what tourists do in a different country.
    First, before going abroad, tourists are often told by their travel agents of the possible hazards which sometimes include local people. They are given example of extreme cases where victims are always the travelers. Then, when they arrive, they are immediately taken to their hotels in big coaches. They flood places where local people don’t go. Their shopping, meals, entertainment all take place in secluded areas. They wear a bubble all the way. Apart from speaking to the guide and a few shop assistants, tourists rarely talk to the local people. To make it even worse, they meet pickpockets; they are ripped off by dishonest traders.
    Furthermore, very few local people bother to talk to them out of a genuine interest in the guests’ country, people and culture. Therefore, when asked how much they know about the local people, their answer is “very little”.
    If someone really wants to understand a different culture, he has to learn its language, stay there for at least a few month without wearing a bubble, learn how to curse and swear, bargain with a vegetable vendor and then he can say that he understands the people.
    解析: 暂无解析

  • 第15题:

    单选题
    What can be concluded from the passage?
    A

    Medical tests and education for Americans with diabetes are not covered by the present healthcare schemes.

    B

    If you are 20 years old or more, you are more likely to suffer from diabetes.

    C

    Family help is the more important and most effective in detecting and treating diabetes.

    D

    In the US, July 1 is a day of celebration for hospital staff, nurses and patients.


    正确答案: A
    解析:
    推理判断题。录音首句提到“…that starting July 1 for the very first time, medicare will cover tests and education for Americans with diabetes”,表明从七月一日起,美国糖尿病患者的检查和教育首次被纳入医疗保险之中。可推断出,在此之前,美国医疗保保险不包括对糖尿病患者的检查和教育。因此选项A表达内容与录音原文相符。
    【录音原文】
    Today, I’m pleased to announce that starting on July 1 for the very first time, medicare will cover tests and education for Americans with diabetes. With this announcement today, the 20 percent of older Americans with diabetes will be able to take preventive steps to help them and their families avoid the pain and loss that can come when this disease is undetected and untreated.

  • 第16题:

    问答题
    Q7: Do you think it will become increasingly common for companies to relocate some activities to other countries? (Why?/Why not?)

    正确答案:
    A: With globalization bringing us more opportunities and challenges, I think it will be increasingly common for companies to relocate some activities to other countries. Before the company begins its globalization, it has to consider which product lines to begin with, and where to get the highest profit margin.
    B: I don’t think it will become increasingly common for the Chinese firms to relocate some activities to other countries in the near future, because the Chinese firms still have a long way to go to globalization. Surely, we should know that globalization is less than meets the eye.
    解析: 暂无解析

  • 第17题:

    问答题
    Q5: Do you think changes to working practices could avoid the need for larger premises? (Why?/Why not?)

    正确答案:
    A: Yes, I think changes to working practices could avoid the need for larger premises. With progress and visionary, managers can dedicate themselves to challenging discrimination and promoting equality among employees. More benefits should be offered to staff, which will help get the best out of the staff. Benefits at the company include occupational pension, family friendly policies, flexible working hours and the chance to be directly involved in an issue you have passion for. If the managers realize the key role every member of their team plays in the company, they’ll be able to run the office more smoothly.
    B: The need for larger premises is inevitable, but asking staff to take decisions will improve their efficiency and moral. Even giving minor tasks to others might be seen as a way of sharing. However, it takes a great deal of flexibility to be successful in this challenging and demanding role. With an exemplary work ethic and an extremely organized approach, you can provide high level and dedicated support. From co-coordinating meetings and managing an exceptionally busy schedule, to making travel arrangements, producing documents and organizing various activities, you will be able to meticulously plan each day whilst using your creativity and initiative to make full sue of your time.
    解析: 暂无解析

  • 第18题:

    问答题
    Q3: Do you think it’s better for staff to receive written or oral feedback on their performance? (Why?/Why not?)

    正确答案:
    A: I think it’s better for staff to receive written feedback on their performance. If manager gives his/her subordinates written feedback, it will save the trouble of talking to staff face-to-face. To give oral feedback on staff performance might put supervisor/manager in a position where he or she is criticized for doing wrong or supposed to have done wrong in meeting legal requirements. Senior staff don’t have to listen to staff when they make complaints about the company.
    B: I think it is sensible to give oral feedback on staff performance. Face-to-face communication contributes to improving relations between managers and staff, which can boost staff morale. Giving staff oral feedback also offers a chance for managers and staff to discuss the goals and targets together. Thus, the managers/supervisors can get valuable information from staff to employer, which in turn can be used to build new targets.
    解析: 暂无解析

  • 第19题:

    问答题
    Follow-up questions:  (1)Are you ready to achieve the instructed sales promotion target?  (2) Which feature do you think is the most important for sales promotion?  (3)As a young lady/guy, what kind of products attract you the most?  (4) Compared with other products, which aspect of your product do you think is better?  (5)Do you think it is wise for a company to set a low price to attract customers? Why or why not?

    正确答案:
    【参考范例】
    A: How do you think our product is better than our competitors’? In other words, what’s the selling point of our product?
    B: Our product differentiates itself from others with superior quality at the same price.
    A: Could you explain it more in detail?
    B: You see, in comparison with competing products, ours has the advantage of being smaller and lighter. Furthermore, our product is easier to operate, so our customers agree on the greater convenience, particularly during traveling time.
    A: Any other selling points?
    B: Besides, our product has cute and colorful design. Therefore, teenagers are crazy about that.
    A: Impressive. Well, now we can say quality is of prime importance, then how to guarantee our products’ quality?
    B: First of all, Our production process observes relevant national technical standard strictly. In addition, quality control system is adopted in our management. Plus, we use the most advanced production line for the products. All these can guarantee the quality of the products and assure the best quality products for every customer.
    A: So given our products’ superior quality, I guess our sale target is quite achievable.
    B: I am optimistic about it, too.
    解析: 暂无解析

  • 第20题:

    问答题
    Apart from a mastery of a foreign language, what other knowledge should a foreign language teacher have in order to do his/her job well?

    正确答案: He/she should have some knowledge about the related subjects such as linguistics, psychology and pedagogy. He should also know that a lot of variables influence classroom teaching. Factor like foreign language education policy, the goal of foreign language education, learners, teachers, syllabus, teaching method, teaching materials teaching aids, and assessment and evaluation all influence classroom teaching. If a teacher does not know them he would not be able to teach according to the circumstances and would achieve the best results possible.
    解析: 暂无解析

  • 第21题:

    问答题
    继续性问答  口试教师结合前面的内容向考生各提出下列几个问题。  Do you think it is necessary to hold meetings? Why?  Do you like to attend meetings? Why?  What do you often do when attending meetings?

    正确答案: 略。
    解析: 暂无解析

  • 第22题:

    问答题
    【参考范例二】PART 2Describe a colleague that you like to work with. You should say:  what this person does  what sort of work you do with this person  how long you have known each other  and explain why you like to work with this person.You will have to talk about the topic for one or two minutes.You have one minute to think about what you’re going to say.You can make some notes to help you if you wish.

    正确答案: I’d like to talk about the guy I met during my internship at a local station. We were both working at the evening news section. His name was Jack and he was responsible for news editing while I was the assistant of the chief editor. On the first day of work, I simply spin around with lots of paper materials and tapes in my hands and couldn’t find my way. Jack leaded me to the office and helped me work out those papers. He was very competent and responsible. Besides, he was outgoing and warm-hearted with a big smile on his face. He was really a nice guy to work with. Before long, he became very popular among all the colleagues. Everybody enjoyed talking to him and being around him. I liked working with him too. He would strive to solve others’ trouble. I’ve known him for 4 years and I wish we could be colleagues again someday.
    解析:
    考生应说明这个人是谁或他/她的名字,在什么时候遇到的,他/她做什么工作(secretary, typist, tutor, door-to-door  salesman);他/她的性格特点(friendly, cute,shy, hospital,warm-hearted);以及自己为什么喜欢跟他/她一起工作。

  • 第23题:

    问答题
    Q4: Do you think it’s a good idea to move staff around within a company from time to time? (Why?/Why not?)

    正确答案:
    A: It might be a good idea to move staff around within a company from time to time. By doing so, a company can promote loyalty to particular projects or to work teams. Nevertheless, it depends on the specific situation for nothing is easy.
    B: Moving staff around within a company from time to time could be a good idea for it could help company implement targeted programs so as to keep the required talent in place. Offering cross-department career paths may be very helpful for employees to redesign their career plan. At the same time, it will bolster staff moral.
    解析: 暂无解析

  • 第24题:

    问答题
    Do you think your hometown is a good place for the elderly? Why or why not?

    正确答案: Definitely. The elderly will find themselves happily conversing in the beautiful Beiling Park, which consists of a large park, with many gardens. Shenyang is also a city of history; there are lots of history museums and sites. I’m sure the city is suitable for the elderly.
    解析:
    沈阳历史悠久,环境优美,有著名的北陵公园,非常适宜老年人居住。