问答题Practice 3　　● You are Head of Marketing for an international computer manufacturer. You have to make an urgent trip tonight to visit Sally Jones, a potential and influential client in US.　　● Write a memo to your secretary:　　● telling her who you are go

Practice 1　　● Read this part of a fax from Sally Saunders, a hotel conference manager.　　To:______　　Fax No:______　　From: Sally Saunders　　Date: 1 March 2002　　Pages (incl cover): 3　　Thank you very much for your letter, enquiring about availability of conference facilities at this hotel for 1-4 September. I note your request for a special menu for the conference dinner on your final evening. You will find suggestions enclosed.　　Unfortunately, during the week you have chosen for your conference, there is a trade fair. Therefore, we have very few single rooms available. I could offer you twin-bedded rooms, or perhaps you would consider moving your conference to the following week?　　I look forward to receiving your booking and choice of dishes for the conference dinner.　　● Write a fax to Mrs. Saunders:　　● thanking her for her fax　　● confirming your original dates for the conference　　● booking 20 twin-bedded rooms　　● telling her which dishes from the menu you require for the conference dinner.　　● Write 60-80 words on your Answer Sheet.　　● Do not include postal addresses.

Practice 6　　● You are the line manager in a large company. You have been informed that your marketing manager had an outstanding performance and deserved a reward.　　● Write a memo to him:　　● informing him about the reward　　● explaining why the reward is given　　● saying what the reward is going to be　　● Write 40-50 words.

Practice 4　　● A foreign business associate is visiting your company for three days. You have been asked to organize the visit and plan appropriate entertainment.　　● Write a letter to the visitor outlining a timetable for the visit and describing the activities you have planned.　　● Write 200-250 words on your Answer Sheet.

Practice 1　 You have received the invitation below, but you will not be able to attend the party. Write a letter to Mr. Smith, explaining the reason why you cannot go and how you plan to make up for it.　 You should write approximately 100 words. Do not sign your own name at the end of the letter. Use “Wang Lin” instead. You do not need to write the address.

Practice 5　　● You are a manager in a company which manufactures office furniture. Next month you are going to New York to discuss an important contract.　　● Write a note to your assistant:　　● Saying when you want to leave and return;　　● Telling her which hotel to book.　　● Write 30-40words.

Practice 4　　● You have to change the date of a meeting with a client, Mr. John Williams.　　● Write an e-mail to your personal assistant:　　● Telling her that you have to change the arrangement for the meeting;　　● Giving the reason for the change;　　● Asking her to make new arrangements with the client.　　● Write about 30—40 words.

Practice 1　 Suppose you are the secretary of the manager of a company. You attended the negotiation between your company and a foreign company, Write a memo of the negotiation. The memo should include.　 (1) time and place of the negotiation　 (2) participants of the negotiation　 (3) content of the negotiation including the agreement reached and the differences that still remain　 (4) the time for the next negotiation　 You should write approximately 100 words.

Practice 2　　● A customer wrote a letter of complaint because he was overcharged when he checked out of your hotel. You have to ease his anger and disappointment in hopes of keeping him at your hotel again during his next visit.　　● Write a letter to Mr. Sholes:　　● Apologising for the mistake made by your side;　　● Telling him how this happened;　　● Offering compensations to the client.　　● Write about 60—80 words.

Practice 9　　● You are the Purchasing Manager for a large company. Last month you decided to look for a new supplier for the stationery and office equipment that your company uses. You have found a new supplier, Compass Office Goods Ltd.　　● Write a memo to your company’s department heads:　　● explaining why you looked for a new supplier.　　● saying who the new supplier is.　　● asking for feedback about the goods that they supply.　　● Write 40—50 words.

Practice 2　　● You are the General Manager of the Northern Shanghai Import and Export Company. You have arranged to visit a branch office in Luen Wu next week. However, an important client from Hong Kong has just written to tell you that he will be visiting Shanghai next week and would like to meet you for discussions. He says that this is the only time he will be visiting Shanghai during the year, and you know that it is very important for you to see him.　　● Write a fax to the manager of the branch office in Luen Wu.　　● Tell him or her about the client’s visit.　　● Explain why it is important for you to see the Hong Kong client.　　● Re-arrange the date of your visit to Luen Wu.　　●Write 60-80 words.

Practice 4　　● There’s a seminar which you planned to attend, but something urgent comes up.　　● Write a memo to Christian Armstrong, organiser of the seminar, telling:　　● You want to go but have to be absent;　　● What affair has caught you.　　● Write about 30—40 words.

Practice 7　　● You are going to attend a seminar next month and you think the seminar may also interest your colleague Nancy.　　● Write a note to your colleague, Nancy.　　● Telling her what the seminar is about.　　● Explaining why it would he helpful for her.　　● Suggesting that you attend the seminar together.　　● Write 30—40 words on your answer sheet.

Practice 7　　● You are the Chief Accountant for an Import-Export Agency. You have seen an advertisement for a short training course about a new financial management program.　　● Write a memo of words to your boss to include:　　● a request to go on the course　　● some details about the course (e. g. date, cost)　　● why you think the course will be useful.　　● Write 40—50 words on a separate sheet.

Practice 9　　● You are attending a conference in the USA next week and will need secretarial help during the trip as your PA is away on holiday.　　● Write a memo to the Human Resources Manager:　　● requesting a temporary PA for the trip　　● explaining why your PA cannot go with you　　● giving the dates of the trip.　　● Write about 30-40 words on your Answer Sheet.　　MEMO　　TO:______　　From:______　　Date: 11 March 2002　　Subject: Temporary PA

Practice 1　 Suppose you have made an appointment with your friend at 5 p.m., but you have some urgent business to attend to and have to cancel your appointment. Write a note to your friend.　 (1) explaining why you have to cancel your appointment　 (2) making an apology for that　 (3) telling him how you plan to make up for it　 You should write approximately 100 words. Do not sign your own name at the end of your note. Use “Wang Lin” instead.

Practice 1Write a letter to a friend who has invited you to stay with them in their country.In your letter· thank your friend for their invitation· say when you are likely to visit· say what you would like to do during your visitWrite at least 150 words.You do NOT need to write any addresses. Begin your letter as follows:Dear...

Practice 2Directions: For this part, you are allowed 30 minutes to write an essay to discuss the advantages and disadvantages of the growth of international travel both for travelers and for the countries they visit. You can cite examples to illustrate your point. You should write at least 150 words but no more than 200 words.

Practice 2　　● You are going to spend holidays in Hawaii in June. Suddenly you received a letter from an important customer, Mr. Elton Deland, who will arrive on 25th June and discuss the claim. You have to delay the trip till July.　　● Write a short message to Ms. Anne Foister, your secretary.　　● Explain why you postpone your trip.　　● Mention the date when Mr. Eiton Deland will arrive.　　● Ask her to arrange your meeting.　　● Write 30-40 words on your Answer Sheet.

Directions:　　You have taken a message from a phone call for your roommate Sun Fei, who is supposed to be back later to go to a movie with you tonight. Now you have to leave to attend to some urgent business. Write a note to your roommate to tell her about:　　（1）the telephone message you’ve taken,　　（2）your reason for not waiting in the dorm, and　　（3）what to do with your film ticket.　　You should write about 100 words. Do not sign your own name at the end of the note. Use “Tian Jie” instead.

Practice 4　　● You are to meet a client from China next Wednesday.　　● Write a message to Miss Gordon, your secretary, telling her:　　● What are needed to entertain the guest;　　● To tidy up your office;　　● Where you would have dinner.　　● Write about 30—40 words.

Practice 2　　● You work in a company which deals with industrial waste. You have read about a new kind of pump which could save your company thousands of dollars in service and maintenance costs.　　● Write a memo to your Head of Department saying:　　● where you read about the new pump　　● why you think it could be a good investment　　● how you might get more information about it.　　● Write 40—50 words on a separate sheet.

Practice 2　　● Read this note you have received from your boss.　　Mary Brown at Head Office called to invite staff from our branch to have a tour round their new building. Could you reply? 20 people definitely want to go.　　She wants to know which departments we’d be most interested in seeing. She didn’t say anything about what time the tour would start. Could you please check?　　Thanks.　　● Write an email to Ms Brown:　　● thanking her for the invitation to Head Office　　● telling her how many people are planning to go　　● saying which departments people would like to see　　● asking about the time of the visit.　　● Write 60-80 words on your Answer Sheet.　　● Do not include postal addresses.

Write a memo in about 50 words. You are the Personnel Manager of a company, and have been approached by your IT Department to recruit three new members of staff. Write a memo to Miss Kate Bush, the Manager of the IT Department, ·informing her you have received over 100 applications and have selected 10 candidates for interview, ·telling her you will write to the candidates inviting them for interview, and ·asking her to tell you the time and the place of the interview.