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问题:单选题A technician receives a laptop work order stating that the mouse pointer from the touchpad is moving randomly around the screen. Which of the following should the technician do FIRST?()A Reboot the computer.B Replace the touchpad.C Clean the touchpad.D...
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问题:单选题A new computer is displaying the wrong amount of memory. Which of the following may be the cause?()A The module is installed backwards.B A USB device is using some memory.C An onboard video card is using some memory.D The CPU is using some memory....
问题:单选题A printer takes a long time to print high-end graphics. Which of the following would be the FIRST action to take?()A Recommend the use of smaller graphics.B Replace the toner cartridge.C Recommend connecting fewer users to the printer.D Check the amou...
问题:多选题Which of the following can be used to determine the amount of physical memory installed in a laptop? ()ACheck Device Manager Snap-in.BType WINVER in the command prompt.CCheck the BIOS.DCheck System Information in the Accessibility folder.ECheck System ...
问题:单选题A technician receives a new printer for repair and the work order states that when powered on theprinter makes a loud noise and will not print. Which of the following actions should the technician take? ()A Install new drivers on the computer.B Install...
问题:单选题Which of the following printer types uses thin print pins to transfer ink from a fiber or ribbon? ()A impactB laserC solid inkD ink jet...
问题:多选题Which of the following is the voltage that an ATX molex connector delivers to an IDE device? ()A-3.3 VoltsB24 VoltsC120 VoltsD12 VoltsE5 Volts...
问题:单选题An 8X AGP video card will not fit into the AGP slot. Which of the following may be the cause?()A The motherboard only supports 3.3v AGP Cards.B The motherboard only supports universal cards.C The video card is defective.D The slot covers are misaligned...
问题:单选题Which of the following makes toner stick to paper?()A corona transfer wireB fuser assemblyC drum assemblyD pickup roller assembly...
问题:单选题Which of the following should a technician use to clean the glass on a flatbed scanner?()A glass cleaner and paper towelsB dish soap and a wet towelC a soft, pre-moistened towel or wipeD dry paper towels...
问题:单选题A technician has added memory to a laser printer. To allow the printer driver software to use the additional memory, the amount of memory should be modified in:()A the Device Settings tab in Printer Properties.B Device Manager by clicking on the printe...
问题:单选题A technician receives a printer that is printing ink smudges on random sheets of paper. Which of the following should the technician try FIRST?()A Replace the printer.B Replace print head assembly.C Clean the print head.D Use a different brand of paper...
问题:单选题When installing a new Plug and Play sound card, a technician should turn off and unplug the computer; remove the computer’s cover; locate the sound card slot, insert and secure the card in the slot and:()A plug in and turn on the computer; let Windows ...
问题:单选题A technician is performing preventive maintenance on the hardware components in a workstation. Which of the following actions should the technician take? ()A Remove the case front and clean the air vents.B Unplug the capacitors from the board and clean...
问题:多选题Which of the following should be considered when upgrading memory? ()Aspeed of memoryBmemory slot colorCtype of memoryDCPU speedEBIOS version...
问题:单选题A technician is working on a new computer running Windows XP and the hard drive is formatted at 20GB but is an 80GB hard drive. There is not another partition and no extra space can be foundunder Windows explorer. Which of the following would be the B...
问题:单选题Which of the following is used to produce the best LCD image on a laptop?()A Dual scanB Active matrixC Passive matrixD Active scanning...
问题:单选题When installing a new scanner, Windows XP does not automatically recognize the scanner. Which of the following actions should be taken?()A Use the Scanners and Cameras Wizard to add the device.B Enable the scanner in the BIOS.C Add new printer Wizard.D...